Peggi Cordero

**** ******** ****, *********, ** *0238

Mobile: 678-***-**** HP: 678-***-****

u3kbu4@r.postjobfree.com

Objective

To gain employment that offers an opportunity to be creative, attain new skills and learning experiences that best utilize my talents and experience working with customers and providing the highest levels of service.

Skills

 Working knowledge of MS Office Suite (Word, Excel, PowerPoint, Outlook)

 Public Relations

 High Quality Customer Service

 Proactive, troubleshooter, adaptable, and resourceful

 Organizational and managerial leadership

 Detail orientated, excellent Organizational Skills, extremely professional

Professional Experience

Smith, Ronick & Corbin December 2006-April 2008

Receptionist

Answered phones, greeted and checked-in clients, sorted and distributed deliveries, submitted title orders. Performed basic typing, filing and word processing functions. Conducted research for attorneys and provided reporting upon request.

Ideal Image April 2006-September 2006

Guest Services Representative

Provided stellar customer service by building partnerships with management, co-workers, and manufacturers. Scheduling appointments, billing and follow-ups. Ensured daily readiness of sales floor. Executed on-site promotional activities. Maintained cash controls following corporate policy.

AirTran Airways April 2005-July 2005

Flight Attendant

Ensured passenger comfort and safety at all times. Demonstrated safety features of aircraft to passengers and performed safety checks and security sweeps on-board. Assisted cabin crew with the service of in-flight meals and beverages.

Angelyn Staffing September 2004-September 2005

Temporary Employee

Worked a wide variety of temporary positions that include Multi-line Switchboard Operator, Customer Service Representative and Receptionist.

Pace Airlines December 1999-June 2004

Charter/Corporate Flight Attendant

Managed and prepared all paperwork required for international flights. Provided in-flight service for meals, beverages and duty-free to all passengers. Resolved problems or disputes to ensure passenger satisfaction. Completed safety inspections prior to take off and landing.

Novell Corporation January 2001-March 2001

Corporate Flight Attendant

Catered and assisted to the needs of the company’s Chief Executive Officer in addition to other corporate executives and major clients.

Delta Airlines April 1997-August 1999

Flight Attendant

Greeted and assisted passengers with boarding and exiting plane. Instructed passengers in the use of emergency equipment. Provided additional assistance for small children, the elderly and other special needs clients. Administered first aid. Assisted and instructed passengers during emergency situations.

Belks Department Store August 1994-April 1997

Department Supervisor/Cosmetics

Supervising employees and assisted with the accurate preparation and processing of weekly reports, managing schedules, product knowledge and sales and providing excellent customer service.

Rich’s Department Store September 1992 -July 1994

Assistant Manager

Managed employee schedules and weekly reports. Assisted representatives in using appropriate customer service skills.

Education

American Career Travel College, Pompano Beach, Fla – Travel - 1988

Greenville Tech, Greenville, S.C- Fashion/Marketing- 1986

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