http://www.linkedin.com/in/banyatadipat

BANYAT ADIPAT Information Technology | IT Operations | IT Security | Strategic Thinker | Team Builder

PROFILE

I am a highly-qualified information technology professional with extensive experience in software, hardware, Topology, IT Operations Processes, and IT security integration. I excel at improving IT operational processes and implementing new application systems. My strengths include: Executive-level and stakeholder relationship development; team building; knowledge of business processes; IT Security; Data Warehouse systems; and internet applications design. I have the ability to manage multiple large groups of IT professionals including Consultants, Project Managers, and Helpdesk staff. I consistently deliver quality applications on time and on budget, and provide great processes for solutions.

KEY AREAS OF EXPERTISE

• Upper IT Management in a mid-size IT Department (125 people)

o Management skills – Managed large group of IT professionals with direct reports and Project Managers

o Built relationships with all levels

o Merger and Acquisitioned

o Team Builder and Leader

o Project Management trained

o Excellent people skills

o Builds effective processes that save money

• Expert in:

o IT Application Operation and Business Processes (nationally)

o Criminal Justice Information Sharing System

o Data Warehouse Systems and ETL processes

o Order to Cash Systems, including: Retail, Manufacturing, Service, Purchasing, Return of Products (RMA), AR/AP/GL and Tax

• Experience in:

o IT Security

o Medical Office Automation

o Root Cause Analysis

o Network Topology

o Extreme Programming (XP)

o Business Processes Analysis

• Communication:

o Reporting to “C” level

o IT Security report

o Government RFP preparation and Government Processes

o Conducts seminars and trainings at national conventions

EMPLOYMENT EXPERIENCE

State of New Mexico, Albuquerque, New Mexico: January 2004 – June 2011.

Program Manager - Managed the information sharing Data Warehouse program for all criminal justice agencies in the State of New Mexico using multi-tiered architecture and the Global Justice XML Data Model (GJXDM) standard that allows criminal justice agencies to share information. Built new relationships and maintained existing relationships among disparate agencies. The position involved all aspects of project management including the coordination of activities among the participating agencies; infrastructure topology; capacity planning; application design; and user support. The design and implementation of these projects involved Load Balancing topology, Service Oriented Architecture (SOA) and redundancy. Because of the stable infrastructure design, JISC was able to move the Data Center 50 miles away without having any system outages. Other responsibilities included educating the consulting services on how to share information between agencies; building Data Warehousing systems; assisting the National Governors’ Association and the Department of Justice with information sharing using GJXDM and National Information Exchange Model (NIEM); and promoting facilities cooperation between the federal government, New Mexico, and Native American Tribes in order to share criminal information and improve public safety. The Criminal Justice Sharing System is now a program with over 600 users online daily.

Reporting Matrix: New Mexico Sentencing Commission, Administrative Office of the Courts, Department of Corrections, Department of Public Safety, Administrative Office of the District Attorney, New Mexico Public Defender, New Mexico Children Youth And Family Department, Zuni Tribe, Acoma Tribe, and Laguna Tribe.

Technology used: Linux OS, Apache's balance proxy, XAware™ Middleware shareware, JavaScript, Apache, PHP, MySQL™.

Self-Employed: January 2002 – December 2003.

During the period, I worked part-time for Office Depot and part-time monitoring PC security services for my own company. I also undertook volunteer projects for my church.

Global DataGuard, Inc., Dallas, Texas: October 2000 – December 2001.

Global DataGuard Inc is a full-service IT Security service company that monitors clients’ networks against intrusion using Behavioral Intrusion Detection technology developed by an in-house security expert.

Director of Operations and Co-founder – Initial responsibilities included: defining the business charter and securing primary investors; purchase, set-up and deployment of appropriate Hardware/Software technology; staffing, training and initiating service. Continuing duties included: training, auditing clients/networks.

Reporting Matrix: CEO and President.

Technology used: Linux OS, PHP, MySQL™, In house development software for Behavioral Intrusion Detection or Statistical-Based Intrusion Detection Systems (SBIDS), Dragon IDS, Snort.

CompuCom Systems Inc., Dallas, TX: June 1991 – September 2000.

CompuCom has an industry-leading role as a consultant to private organizations, agencies of federal, state and local governments throughout the USA, plus mid-market and major independent enterprises to assist them in all aspects of managing computer hardware and software assets. It provides outstanding support for end-users who seek to create/utilize cutting edge technical solutions built on industry standard platforms. During my tenure the company grew from $600k to over $3 billion in revenue. As a direct report to the CIO, I was responsible for all areas especially in the Distribution and IT operation processes including Service division. I was responsible for the IT security of the company where I utilized my network and telecommunication infrastructure knowledge. I started with the company as Programmer Analyst in the services division and was promoted to a Director.

Director, MIS and IT Security – Responsibilities included: Creating a road map of the Strategic Tactical plans and SW Processes and Procedures for core business systems: Finance including Tax System, Customer Center, Product Fulfillment, including the Distribution Centers systems; Operations; Help Desk -level 3 (internal software systems where I established support processes and measurement); and Physical Inventory. Further duties included: supervising thirty-five IT professionals, three managers (in multiple areas, including, Data Warehouse, EDI, and IT Security), two Business Analysts and five contractors, and I was responsible for IT aspects of Mergers and Acquisitions (i.e. data conversion and applications capabilities enhancements for new customers).

Manager and Sr. Software Development Manager – Responsibilities included: supervising two managers and twenty-five IT professionals, including four contractors; writing new software, processes and procedures’ and providing SW support in six functional areas cleaning up Data warehouse systems. I played a major role in company’s Data Warehouse Initiative with data modeling/transfer processes from core systems in ProgressTM database to InformixTM database. This initiative won an award from Data Warehousing Institute in 1996.

Reporting Matrix: CIO, VP.

Technology used: Progress 4GL™, Web Speed™, Oracle™, Informix™, Business Object™, Report Writer™, Snort™, Linux OS ™, Apache™, PHP, MySQL™, In house development software for Behavioral Intrusion Detection or Statistical-Based Intrusion Detection Systems (SBIDS), Lotus Notes™, Citrix™, Visual Foxpro™, Visual Basic™, GroupWise, PeopleSoft payroll, HP 9000, and Vertex.

Medical Systems Support, Dallas, TX: April 1989 – May 1991.

Programmer Analyst – Responsibilities included: providing support to the service call system, including Inventory, Manufacturing Systems and Refurbished Asset Accounting.

Computer Resource Group, Dallas, TX: August 1984 – March 1989.

Programmer/Consultant; Pre- and Post-Sales Consultant and Support – Responsibilities included: providing pre- and post-sales support of all applications: Manufacturing, Point-of-Sale, Medical Billing and Support.

EDUCATION:

Bachelor of Arts in Computer Science, University of North Texas, Denton, Texas

Bachelor of Science in Biology, West Texas A&M University, Canyon, Texas

Skills/Technical Education: Proficiencies in ProgressTM 4GL and Databases, Oracle 8i–ETLTM, PMITM - Project risk management, ISO9000TM management, Database and Application Design, Data Warehouse Concept, IT industry standard security practices and network connectivity, Middleware, and SOA model.

Awards and Certificates: From CompuCom Systems, Inc., “1993 Corporate Excellence Award to Outstanding Manager(s)”; three certificates for “Coaching and Performance Improvement” citing excellence in:

a) Performance Expectation, b) Identifying Performance Expectations and Conducting Performance Reviews,

c) Coaching for Success, d) Improving Work Habits and Utilizing Corrective Action, e) Creating Value for the Customer. Major Industry awards: The Data Warehouse Institute Recognition to CompuCom Systems, Inc., “1996 Best Practices Awards Program” plaque and certificates presented to the IT Department; one of five honored by name. In 2012, I received ScrumMaster Certificate.

CONTINUING EDUCATION:

IT Security: Systems Administration, Audit, Network, Security Institute Conferences following the “Security for the Manager” Tracks in 1997, 1998, and 1999.

2005 – UNM Continuing Education, Essentials of Project Management (4-day course)

2005 – Transition to Operation – Operation Best Practices Workshop (By the state of New Mexico IT)

2012 – Certification of ScrumMaster Workshop

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