Profile

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Goal oriented technical professional with over 20 years in the telecommunications and technology industries with mid-level managerial and project management experience, focused primarily where telephone and radio communications meet IT and networking technologies.

Over the last 10 years I've developed internal web based reporting tools, database/data warehouse systems, and network monitoring tools using Perl/CGI/HTML/Javascript. I have managed nationwide rollouts and upgrades of networked and customer facing systems, including integration, consolidation, and replacement programs, system design and development, as well as protocol analysis and testing of both networked systems and wireless devices.

In the field I have skillfully represented various employers globally, providing training, sytem installation and repair. As a strong team player, focused on productivity, I am able to exceed customer expectations, even those who are litigious.

I possess exemplary communication skills, very strong office productivity skills (MS-Office: Word, Excel, Project, Visio etc.), and am proficient with PERL, Unix Shell scripting, Procomm Aspect scripting, HTML/CGI, and JavaScript as well as some programming environments used primarily in hobby endeavors (JAL, LSL, NQC etc.). I have been working with Unix and Windows computers since 1988, have provided desktop support, system management, and for the last 5 years I've also performed Unix system administration.

Training & Education

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Project Management Principles Microsoft Project (Advanced User)

7 Habits of Highly Effective People Dale Carnegie; Leadership and Management

SNMP Network Management TCP/IP Networking Principles

Network Bridging & Routing Principles Unix Shell Scripting

C++ Programming Principles Technical Writing for Engineers

Naval Electronics ‘A’ and ‘C’ Schools

Currently pursuing PMP certification (PMI ID 1588483), Zend PHP Certification and Python programming. I have a component level electronics and RF systems background, System level development and integration, Protocol analysis and development.

Experience

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+++ USA Mobility / Arch Wireless (PageNet, Inc. prior to the merger of same) — Senior Systems Engineer (1999-2009)

+ Working in the Network Planning and Systems Design groups, performed a wide range of functions, including project management, website development, UNIX system administration, shell and PERL scripting as well as creating programs to manage and maintain RFnetwork site configurations, and application level network management.

+ Managed the Scout Electromedia “Modo” project, including development of unique recievers and network topology that created one of the first location based wireless data services.

+ Managed the Arch Message Center project including development and a very high level of integration of web-based e-mail services with the Arch Two-way messaging service, similar to the T-Mobile SideKick services.

+ Managed the development of an internal web site with more than 8GB of dynamic data, network management reporting tools, real-time network statistics and information.

+ Responsible for maintaining more than 45,000 lines of code written in PERL, PERL/CGI, HTML, SQL and shell script. running on Oracle, MySQL, Solaris, and variants of Linux, used to upgrade and manage RF site system configuration and software as well as collect real-time statistics from the network systems, collect, manipulate, and display a wide variety of network configurations, statistics, and reports (including financial reports). These systems performed a central role in collating coherent network configuration data for all other IT systems including Network Monitoring (Monolith and BMC), Trouble Ticketing (Remedy), and Site Management.

+++ Motorola, Inc. — Marketing Communications (1997-1998)

Create and maintain marketing, sales, and user technical documentation for Unix-based wireless messaging systems. This included installation and maintenance of both hardware and software.

+++ Motorola, Inc. — Field Technical Representative (1994-1997)

+ Field service of paging and wireless messaging systems, and provided customer training and technical support.

+ Improved logistical and quality control management for Unix based messaging systems, reducing product roll-out costs, increased test efficiency, and accelerated customer acceptance.

+ Developed remote diagnostic and upgrade procedures, significantly reducing test and implementation costs.

+ Was instrumental in developing the manufacturing process for ReFLEX(TM) transmitters, receivers, and network controller systems.

+++ Page One (Formerly Mercury Paging Ltd.) — Principal Systems Engineer (1988-1994)

+ Managed technical operations, including paging system infrastructure, computer systems, central office and telecommunications systems, and the UK-wide RF network.

+ Consistently maintained better than 99.95% availability of all data and communications systems.

+ Created and delivered sales training programs, Pre/Post sale engineering support to enhance marketable information services over the paging network.

+ Designed a protocol to integrate the management of three disparate system’s databases. The resultant system met ISO quality certification and reduced synchronization integrity errors across all systems, providing increased SLA capabilities and enhanced system features.

+ Managed project to merge two paging systems’ infrastructure and relevant supporting systems and databases, including the definition of the merged system’s feature set.

+ Managed full telecommunications and desktop computer support services for the corporate and field offices.

Field Tech Heathrow Ltd. — Lead Calibration Technician and Inspector(1987-1988)

+ Repaired and calibrated communications electronics and avionics test systems.

Industrial Electric and Electronics — Two-way SMR Field Technician (1986-1987)

+ Field service of SMR trunking, 2-way Radio Systems, paging terminals, and associated systems.

US Navy — Honorably discharged; Highest rank E5; Top Secret (BI) Clearance (1980-1986)

+ Supervised daily work schedules and operations of three technical repair centers. Preventative and corrective maintenance of Cryptographic Secure Voice and Data Systems, Secure Voice PABX, ancillary systems, and general communications equipment.

Additional Information

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Member of the DPRG (focused on microprocessor programming and embedded systems design and development) and currently developing with JDK for Android Applications on the G1 phone series

References

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References can be provided upon request.

Contact this candidate