Kenia Navarro ________________________________________*** ***** *** #** *****
Vista, CA 91911 619-***-****
Seeking to obtain a challenging and responsible position as Phlebotomy Technician in a facility where I can apply knowledge and experience, while being offered an opportunity for professional growth and advancement.
Bilingual (Eng. / SP) CPR Certified Phlebotomy Trained
Stocked Merchandise Great Customer Service Multi-Task
Medical Terminology Specimen Collection Processed Blood Work
Crew Leader Opened New Accounts Reliable / Punctual
Medical Assistant Microsoft Word Dedicated
Trained new associates Typing 45+ 700+Phlebotomy Draws
Mervyn’s National City, CA 10/07-02/08
Greeted customers with a friendly smile and assisted customers with purchases. Organized and stocked product counters. Assisted customers in a fast-paced retail store while maintaining a professional attitude. Occasionally helped in the register.
Kaiser Permanente San Diego, CA 09/08-10/08
Medical Lab Assist/Phlebotomy
Responsibilities included performing a variety of routine blood drawing procedures. Performed blood cultures / venipunctures / neonatal heel sticks / capillary punctures. Knowledgeable in using standard equipment, to include vaccutainer tubes and sleeves, tournaquets, syringes and butterfly needles. Conferring with patients to obtain information for laboratory records. Explain procedures to patients and allay fears and elicit cooperation. Utilized standard procedures for the maintenance of positive patient identification. Preparing, processing, labeling and storing patient specimens. Gave instructions to patients for proper specimen collection. Maintain the strictest confidentiality; adheres to all HIPPAA guidelines / regulations. Conducts self in accordance with HIPPAA’s employee manual.
Sears Auto Center Chula Vista, CA 05/95-08/06
Commission Sales Associate
Welcomed and assisted customers while providing a warm and friendly shopping experience. Ensured organization and proper stocking of merchandise, maintained an accurate and balanced register. Shared responsibility for opening and closing the stores. Assisted the manager with customers complaints in a fast and accurate manner, during my scheduled shift. Specialist focusing on sales for car parts and repairs. Opened new Sears accounts and trained new associates.
Regional Occupational Program Chula Vista, CA 09/07-06/08
Medical Assistant / Certified Phlebotomy Tech
San Diego High School San Diego, CA 09/89-06/91
High School Diploma
References Available Upon Request