Scott Yagel
tuelnr@r.postjobfree.com
http://www.linkedin.com/in/scottyagel
BA, MA Mathematics; MBA with emphasis in accounting and finance
• Results-oriented multi-tasking contributor, working well in any size group, with several years of technical experience and expertise.
• Experienced in matching technology to customer business requirements, providing project management, detailed design and implementation documentation, providing support for sales/marketing and technical project/product management.
• Design and implementation of large scale communications and Intelligent Network systems – SS7, VoIP, SIP, Intelligent Network (IN), Next Generation Networks (NGN), UC, OSS, EMS/NMS; Streaming video and collaboration networks
• Advanced Marketing and future product specifications
• Product strategist, special projects design and implementation
• Create and maintain master project plans, create/maintain RFQ, RFP, RFI, SOW
• Construct financial models and project justification
• Present project plans and status to upper management
• Ongoing Technical Sales and Marketing Support
• Vice-Chair of Marketing Committee of MultiService Switch Forum (msforum.org)
• Manage cross-function teams – internal employees and off-shore contractors
• Knowledge of project/program management techniques
• Excellent verbal and written communication skills
• Excellent organizational and process management skills
• Accomplished interpersonal skills
DMO Solutions (2010-2012)
www.dmo-solutions.com
Senior Project Manager
New Product/ Marketing Definition and Support
Emmanuel Ventures, LLC
(Contracted Business/Software Development and Project/Product Management)
Electronic Display Networks (Contracted software development project) www.edncorp.net
Digital Signage
• Managed large-scale interactive technology project from discovery and design to technical development and implementation; including research, client interaction, requirements documentation, vendor relations and communications with all relevant stakeholders.
• Defined software-as-a-service application used by leading brands and other faith-based organizations to grow their businesses and ministries through social and streaming media.
• Developed feature requirement specifications, Use Case specifications (UML)
• Defined project plans, Statements of Work
• Managed external/offshore development organizations for technical design and implementation
• Analyzed user needs and software requirements to determine feasibility of design within time and cost constraints
• Managed schedule conflicts and resolutions
• Developed Test plan strategy and execution
Espre Solutions, Inc/OpenACircle.com (2008-2011)
www.vuelivenow.com
Senior Engineer/Project Management/Technical Support/Testing
Web-Based Business Collaboration, Live video capture and streaming video software products
Product/Project Management and Marketing Support
• System architecture feature requirement specifications, Use Case specifications
• Project plan, Statement of Work development
• Interface with external/offshore development organizations for technical design and implementation
Support of live video and video enabled web applications and services that use HTTP, SOAP, XML-RPC, REST, Jabber/XMPP, and proprietary codec technology.
Customer Service/Support
• Designed and implemented Customer Support procedures
• Evaluated, installed, administered trouble ticket/customer support system
• First and second level customer support and troubleshooting
• Wrote customer online support site content and FAQs
Technical/IT Support
• Linux server preparation, installation. monitoring
• Clients: Windows XP, Vista, Window 7, Mac OS X
• Installed, configured, administered software packages such as SVN, Nagios, Webmin, Web Analytics, MySQL, other Linux applications
• Designed, prepared MySQL reports from customer databases
• Designed, implemented customer and application database and configuration backup procedures
• Evaluated, installed, monitored server network monitoring system
Testing/QA
• Evaluated, installed, supported test automation and management tools
• Managed system test group
• Designed, wrote and executed system test plans and procedures (automated/manual)
Virtual Telephone & Telegraph, Inc/Geniusroom.com (2006-2008)
Communications, Internet, Online Business Collaboration
www.geniusroom.com
Founder, Chief Strategist, VP Architecture
• Designed workflow and architecture of an online collaboration and social media tool
Technical/IT Support, Including integrated SIP servers.
• Server preparation, installation, administration of all OEM and custom software tools and utilities
Customer Support
• Provided first and second level support, customer level testing
• Customer online support site content and FAQs
1 patent application
• #200******** - Online Social and Professional Networking and Collaboration Services with Enhanced Communications Capabilities
Alcatel-Lucent (DSC Communications) (1986-2002)
Telecommunications, Design and implementation of large scale communications and Intelligent Network systems – TDM/VoIP/IN/AIN/NGN/UC/OSS
Principal Member of the Technical Staff/Office of CTO
Product strategist, special projects design and implementation, Advanced Marketing
Conduct due diligence investigations for possible acquisitions
Technical Sales Support
Software development group manager
• Switching and signaling product maintenance software systems
Technical/Customer support
• Second level support of switching and signaling products
Vice-Chair of Marketing Committee of MultiService Switch Forum (msforum.org)
Presented at, and monitored standards organizations
3 patents awarded, several applications
• 6154467 - High speed SS7 signaling adaptation device
• 6324275 - System and method for total telecommunications service commissioning
• 6366657 - System and method for supporting and managing telecommunications services
Integrated Technology, Inc (1984-1986)
Telecommunications, Design and Implementation of large scale Intelligent Network systems components
Founder, Chief Strategist, Board of Directors
Implemented the first commercially available SS7 Signaling Transfer Point (STP) available in the US.
Company acquired by Tandem Computers
Ericsson Programmatic, Inc (1982-1984)
Telecommunications, software development and implementation services for Telecommunications Providers
VP Finance, Controller
• Coordinated merger with another contract software company
Company acquired by Ericsson
Yagel & Associates, Inc (1979-1982)
Contract software design and programming, large scale data communications and Intelligent Network systems components
Customers included Raytheon, Nortel
Rockwell-Collins Radio (1976-1979)
Data communications/Store and Forward messaging systems
Software design and programming