Objective: To obtain a Systems Administrator position utilizing diverse computer and network experience, customer-service satisfaction and positive attitude.

Summary of Skills

* Expert Systems/Network Administrator in large domain environment with Active Directory

* 8 years experience in computer support technology environment

* Maintain classified and unclassified LAN systems & server systems

* 3 years experience in network security for the US Government

Security Clearance – Secret: Issued Oct 2005, Expires 2011

Experience

11/2006 – 12/2008 L-3 Communications FAA Aeronautical Center

Network/Systems Administrator

• Responsible of configuration, deployment, support and management for the Air Traffic Control Organization (ATO) at MMAC Aeronautical Center with Windows 2000/XP/Server 2003 in an Active Directory 2003 environment

• Manage & push all critical and security patches, updates & hotfixes to workstations and servers through Microsoft Server Update Services (WSUS) in the ATO organization

• Create security group, Group Policies & set NTFS security permissions & access controls

• Administered all hardware & software for file & print Server issues and support of MS Server 2003

• Maintain all McAfee ePO server notification virus alerts on all workstations, servers and troubleshoot, find and delete any virus on infected systems

• Use McAfee/ePolicy Orchestrator to troubleshoot Viruses on all systems in the ATO Organization

• Create and delete employee network accounts in Active Directory and manage security groups for employees and managers

• Re-image & configure PC & Laptop images for PC upgrades and performance with Symantec Ghost

• Maintain all hardware and software stability in a Microsoft domain network

• Use BMC Marimba Console to update Cosmos repeater operating systems on Celestix repeaters

• Setup and configure network settings on new Celestix Repeaters to be sent out on the field to be able to push new software and security updates efficiently

• Assist customers setup and configure RSA accounts for VPN & FRAC connections

• Help Manage the SQL Server services using SQL Server Configuration Manager

• Troubleshoot as 1st and 2nd -level support for desktop and server issues for enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues,assigned with Remedy System software

• Use Microsoft Visio to create update & inventory models for managers

• Install, configured & McAfee Endpoint Encryption on Laptops and PC’s

• Helped and organized domain migration from AVNDOM to FAA.gov domain

05/2005 – 11/2006 Leader Communications Inc. Tinker Air Force Base

Server Accounts Manager/Systems Administrator

• Administrated 4500 AWACS Air Force & contractor members in the 752 Communication Support squadron at Tinker Air Force base with Windows XP & MS Outlook/Exchange and Server 2000/2003 support on Active Directory environment

• TCP/IP; DHCP; DNS Administration for 16 servers in restricted area personnel

• Administered all hardware and software Server (HP G4 & G5) issues & support of MS Server 2000/2003

• Server Permissions Manager for 4500 members for all file servers & Electronic Records Management

• Create security groups and set NTFS security permissions for members of the 752nd

• Used Symantec backup Exec (VERITAS) to restore files & schedule backups for all servers

• Used Microsoft Exchange/MS Outlook to setup and view any issues with the Exchange servers

• Managed over 2400 computers on Tinker’s domain. Add & delete all printers on the print server

• Helped customers setup and configure RAS & VPN connections

• Provided on call support 24x7x365 on a 6 week rotation, with weekly reboots of 16 servers, download patches, updates and create end of the day status reports during the week

• Logged all requests, hardware replacements and create ticket dispatches in AWACS helpdesk program

• Helped upgrade all 16 file, print & web servers from Windows 2000 server to Server 2003

• Managed the Records Management program for the US Air Force AWACS Wing

5/2002 – 5/2005 Dealers Auto Auction of OKC 1028 S. Portland, OKC, OK 73108

Assistant Systems Administrator & PC/Network Technician

• Assistant Systems Administrator & Network Technician for Micro-Computer, Laptop & Hand-Held

support, Peer-to-Peer & DHCP Networking, print servers & network backup systems

• Troubleshoot, network & diagnose over 70 PC’s on Windows 2000/XP &UNIX operation systems &

hardware upgrades and replacements

• Setup & maintain live video & audio system for online auction with Linux servers on a weekly basis

• Troubleshoot & resolve AS/400 technical problems, monitor systems, job scheduling & hardware upgrades

• Webmaster for company website with use of HTML, DHTML, Dreamweavers, FrontPage, JavaScript & .css

• Performed weekly PC backup through Linux (Red Hat) server box

• Monitored all uptime (Cisco) wireless network access points and repeaters for wireless handheld computers

• Troubleshoot all aspects of incoming Viruses with the use of Norton

• Performed daily tape backups on an IBM E-Server and track daily logs

Education/Certifications

5/1997 Putnam City North High School Oklahoma City, OK

5/2001 Oklahoma State University Oklahoma City, OK

• Associate of Applied Science in Technical Communications

9/2004 CompuMaster Oklahoma City, OK

• Certificate in Networking Fundamentals

Present

• Pursuing Security +

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