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Customer Service Manager

Location:
Washington, DC, 20011
Salary:
$17.00 Per Hour
Posted:
April 01, 2012

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Resume:

Kenneth M. Agnew, LPN

203-***-****

tomp5x@r.postjobfree.com

Objective : A professional LPN seeking a position in a healthcare environment.

Licenses And Certifications

Maryland State Licensed Practical Nurse, 2012

The District Of Columbia Certified Nurses Aid, 2008

Education

University Of The District Of Columbia Community College

Washington, DC

Practical Nursing Program October 2010- October 2011

Montgomery College

Rockville, MD

General Studies January 2009- May 2010

Columbia College

Columbia, MO July 2008- December 2008

Norwalk Community College

Norwalk, CT

Certified Nurse's Aid Certificate Course Spring 2008

Newry College

Newry, N. Ireland

City and Guilds L2 Certificate and Degree (Associates Degree) Fall 1995- Spring 1997

Major Course Content in; Culinary arts and skills, Health wellness & Sanitation

Experience

Specialty Hospital of Washington

Washington, DC December 2010- August 2011

Nursing Student

Administered medications, injections and finger sticks.

Checked vital signs, assessed patient pain, maintained records of intake and output, adverse reactions to

medications, maintain complete and accurate charts

Cleaned and cared for wounds and dressings, monitored catheters

Transferred and fed patients

Followed strict infection control protocols

Saint Elizabeth’s Hospital

Mental health

Washington, DC August 2011- October 2011

Nursing Student

Supported group therapy sessions

Interacted with patients in a mental health program.

Assessed patient reactions to medications.

Monitored and reported changes in patient conditions

Bank of America

Rockville, MD June 2009-October 2010

Bank Teller

Kaiser Permanente

Rockville, MD

August 2008- December 2008

Long Term Temporary Benefit Plan Federal Scheduler

Allstate Insurance

Darien, CT April 2007- July 2008

Customer service, sales & administrative assistant

Tigin Irish Bar & Restaurant

Stamford, CT

Shift manager/ supervisor 2000- 2007

Failte House

Dundalk, Ireland

Resident Manager 1997- 2000

Skills & Experience

• Microsoft Office: Word, Works, Excel, Outlook, Power Point

• Learned and used network based data systems for Allstate (Allstar) and Tigin (Micros)

• DC Public School volunteer for beautification projects (2008- 2010 at Calvin Coolidge SHS)

• Gotham City Writing Creative Writing Workshop (Fiction and personal writing workshop)

• Working Holiday Program, New Zealand, 2005-2006: Traveled and worked in variety of work experiences throughout the North and South Islands



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