Megan Scott
Current Address: Permanent Address:
**** ****** ******* **. #**** 10410 Golden Meadow
Houston, TX 77095 Houston, TX 77064
**************@*****.***
PROFILE
• Skilled in leading, managing, and working in a team setting for maximum productivity.
• Strong time management skills; able to complete tasks and projects in a timely manner.
• Very good communication skills that have lead to excellent working relationships.
• Able to remain calm in a highly stressful and complex environment while multitasking.
EDUCATION
Obtained May 2012
Prairie View A&M University, Prairie View, TX
Bachelor of Administration in Management Information Systems
WORK EXPERIENCE
ATM & I, Houston TX 2009-
•
2011
Information Technology Specialist (Desktop support)
•
• Worked on windows vista first, and switched to windows 7.
• Ensure all computers/ laptops are stable and ready for completing the day’s works.
• Perform troubleshooting if there are any issues with the computers in the office.
• Restore any computers with issues including, viruses, and loss of power.
• Remain on call for any sudden issues that may occur while out of the office.
Champs Sports, Houston, TX 2006-present
Assistant Manager (POSITION HELD WHILE IN SCHOOL)
• Accountable for ensuring team members completed assigned tasks using outlined processes and procedures, while
adhering to established timelines.
• Responsible for processing daily paperwork, to include, inventory, sales reporting, team member payroll and time sheet
tracking. Tracked employee schedules to insure the store was aligned with budgeted the store does not exceed
allowable.
• Managed customer escalations to ensure customer satisfaction was maintained and situation was diffused, according to
company procedures.
• Supervised and monitored team members’ sales performance to ensure company sales goals were met and exceeded.
•
UNIVERSITY COLLEGE AMERICAN CAMPUS, Prairie View, TX 2007-
•
2008
Residential Service Technician
•
• Ensure students safety by checking identification of arriving guests and being constantly aware of surroundings.
• Perform regular office responsibilities such as answering phones, filing, and copying.
• Organizing all areas, maintaining clean and neat surroundings to embrace an obtainable atmosphere for incoming
guests.
• Mentor students by assisting them with homework and providing positive motivation to help them perform academics
successfully.
COURSE STUDIES
Vb.net, Database, Java, Dream Weaver, Data communications, Microsoft Office (Excel, Word), Windows 7
COMMUNITY ACTIVITIES & ACHIEVMENTS
Campus Activity Board (CAB)
Association of Information Technology Professionals (AITP)
References Available Upon Request