Víctor A. Chávez R.

tfsc42@r.postjobfree.com

Cellphone: 786 – 201-8871

Objective

Looking for a management consulting, Director, Manager or Business Development for Latin America region with responsibility for driving organizational change to achieve growth and excellence

Summary of Experience

Management Consultant with over twenty five (25) years of solid experience as Consulting Director, Manager and also as Project Management. Experience cross-functional and multi-industry. Proven ability to lead critical business initiatives, ensure adoption and deliver sustainable results. Excellent management, organization and business skills. Scope Management, Strategic Planning. P&L Management, Financial Reporting, Budget Planning/Preparation Expense Reductions, and Cost Control.

Strong ability to generate business and solutions. Solid experience in International Business Development, Software & Consulting Services Sales lifecycle and Large Projects Implementation.

With experience in more than twelve (12) countries including United States and Latin America. Comfortable in a multicultural environments

Managed and leadership experience. Supervised teams from 7 up to 40 people (on-site and off-shore’s teams). Energetic self-starter with excellent team development, conflict resolution and negotiation skills. Skilled in conflict resolution, performance evaluation, and building productive relationships with clients and staff. Contribute a fresh, entrepreneurial perspective and passion for delivering innovative solutions to complex challenge.

Professional Experience

Canyon Technology

VP Regional Marketing Latin America & Caribbean 11/11 - present Miami, FL

CANYON is a Computer accessories and electronics manufacturer. As Marketing Lead, Conducted an in-depth analysis of business functions, designed a new marketing, communication, and management plan. Spearheaded competitive market analysis, marketing/strategic planning. Formulate and implemented a marketing plan. Strategic & Tactical Planning. Problems Resolution.

Self-employee (Entrepreneur) 07/09 – 11/11 Miami, FL

Small Business Management coaching small Technologies consulting firms, such as: Oratech (Technology & Consulting Company). Iguana Software (Technology & Consulting Company). Bayshore (RTech Software Factory Company).Coaching small Technologies Consulting firms to: Set up their own internal consulting groups, hiring consultants around a number of practice areas, commonly including: information technology, project management, training and development. Work with the managements to understand the importance of the critical part of its enterprise strategy (improve its processes of business, reduce operational costs, increase the satisfaction of their clients, heighten productivity of the employee).

Assist with company growth by creating a solid business structure and developing the best strategic plan to achieve agreed upon goals. Promote an environment which fosters the success of management consulting firms and the value they deliver to their clients.

Business Objects Global Services America – a SAP Company

Consulting Manager Northern Latin America & Caribbean 01/08 – 03/09 Miami, FL

Managed Professional Services for Latin-America & Caribbean regions. Lead in sales and revenue growth through building strategic alliances that create viable projects with new and existing clients, resulting in exceed revenue targets in 4 out of 5 quarters that produced growth over a year at 90%. Increasing margins 10% (to 42%) and Produced 36% increase (to 96%) in number of go-status ("green" light) projects.

Responsible for Consulting Practices’ Sales, P&L and Project Management. Overall responsibility for the successful implementation of simultaneous projects within the region, including: oversight of partnership and alliance partners, client and BOBJ project’s team. Identify business opportunities and delivery of bid proposals. Identify required resources for successful project risk management while providing leadership and guidance to the responsible teams. Responsible for the management of customer deliverables for all projects’ team members. Manage relationships with clients, maintaining frequent and direct contact with client staff and senior level executives. Increase efficiency, mitigate risk, resolve issues and achieve cost savings for our clients.

Participated in the recruitment, interviewing, and hiring process for the Delivery Practice. Worked close with sales’ team during the sales cycle to engagements and lead services’ sales and execution efforts with existing and prospective clients. Own Revenue and P&L. Projects (sales + consulting) delivered on time and within budget, across the region. Manage a team of project managers and software consultants. Additionally aligns extended team of 50+ subcontractors to extend full-time staff capabilities.

Determine project scope, develop estimates, and related project planning for proposals and SOW’s when required.

Pitney Bowes – Group 1 Software

Professional Services Manager Latin America & Caribbean 04/06 – 01/08 Miami, FL

First year Revenue overachievement of 112% over budget and 15% (40%) margin. Results were best results for both revenue and margin in the region. • Second Year Consulting sales achievement of 50% of budget. Increasing margins 2% (to 42%) and Produced 30 % increase (to 90 %) in number of go-status ("green" light) projects.

Responsible for successful delivery of Consulting Proposals, scope of work, Consulting Practice’s Sales and P&L and project delivery contribute to the successful growth and account penetration of services in Latin America region. Responsible for the recruitment, development, and direction of the project managers and consulting staff, including: scheduling resources, insuring proper staffing, career development, education, and conflict resolution.

Design controls and procedures while insuring implementation and adherence. Implement communication strategies with client to effectively promote team accomplishments and review project status/delivery milestones on a regular basis (written status reports, client meetings, conference calls etc.). Manage project budget(s) to meet or exceed parameters of project scope; proactively communicate changes of delivery status to client management. Managed, developed, and provided performance reviews for PM & Consulting Professionals. Assign Professional Services staff across projects within the region. Manage monthly revenue recognition for assigned accounts. Collaborate with sales department to identify best solutions for customer needs problems and insure customer satisfaction.

Oracle Corporation

Development Project Manager, e-Carvajal Project 01/04 – 01/05 Miami, FL

(On-Site Customer Grupo Carvajal, Cali CO)

Responsible for a team of 40 developers on-site and off-shore (14 Cali, 9 Argentina and 16 Brazil) on the development of product gaps for a large Oracle engagement. This project consisted of a full and global Oracle eBusiness Suite (ERP, CRM, SCM, BI, Development) implementation at a large multibusiness company (40 companies) located in Colombia with rollouts to more than 20 countries.

Project Manager, Latin America Division 11/03 – 01/04 Miami, FL

Managed a team of developers, engineers and architects for the development of a sales pilot test for technology integration at Grupo Exito, in Colombia.

Latin American Information System Manager, 02/99 – 11/03 Redwood Shore, California

Oracle Worldwide

Work with Oracle’s internal business to develop eBusiness Suite IT solutions. Manage projects to provide the business greater automation efficiencies. Develop project plans for identified/prioritized projects. Conduct detailed mapping and gapping between business priorities and products capabilities. Provide consistent, timely and detailed status reporting and communication on project status. Manage top business issues list. Manage project escalations to resolution with Global LOB Solution Owner. Serve as the single point of contact for project roll out. Manage and direct the implementation resources assigned to several projects. Identify legacy systems for decommission and associate business process changes. Serve as a member of the IT ERP group that contributed to the success of the state-of-the-art Global Single Instance (GSI) Project.

Unisys of Puerto Rico

Project Manager 11/95 – 02/99 San Juan, Puerto Rico

Manage the development/integration/implementation of deliverables to client. Primary interface with client-deliverables, client meetings, requirement sign off’s and specifications, client acceptance and billing. Manage up to seven consultants (Unisys/Client/3rds parties). Establish and manage general project plans (database, development, delivery, schedule, resource requirements, methodology, standards and quality). Set objectives/priorities, assigns/reviews tasks and performance. Perform consulting engagements as needed.

LACD PQO Coordinator 04/97 - 10/97, Boca Raton, Florida

Support the Program Quality Office (PQO) process in LACD by performing the following tasks: consolidate and provide project summary reports, follow-up on maintenance of engagement database (active engagement, active proposals), and setup and manage LACD Best Practices Database. Develop and provide PQO monthly reports. Track trends and provide common cause analysis. Track QA Review scheduling and coordinate assignments of reviewers. Handle and communicate IS Best Practice information. Address concerns and provide information regarding the Project Management Institute (PMI).

Oracle de Venezuela

Senior Consultant and Education Services Senior Instructor 01/92 - 05/95 Caracas, Venezuela

Manage systems integration projects for client accounts. Experienced in Joint Requirement Planning and Joint Application Development sessions as part of the CASE method. As Education Services Instructor, responsible for conducting all Oracle product courses offered throughout Venezuela and in other countries at Oracle subsidiaries or in client sites. Plan and prepare training schedules and resource assignments for the Caracas subsidiary Education Department. Provide Oracle product support and RDBMS fine-tuning. Provide sales support by participating in product demos, preparation for public events, and specific customers.

Informática Onital Senior Systems Analyst Apr. 1991 - Dec. 1991

Ministerio de Fomento Senior Systems Analyst (Freelance) Jun. 1990 - Apr. 1991

Fabrica Nacional de Cementos Senior Systems Analyst Jun. 1989 - May.1990

Banco Central de Venezuela Systems Analyst (Contractor) Feb. 1989 - Jun. 1989

Instituto Nacional de Obras Sanitarias Programmer/ Systems Analyst Nov. 1983 - Feb.1989

Core Professional Knowledge and Skills

• Proficient in team leadership, coaching and management roles.

• International experience in over 20 countries throughout the Americas.

• International Business Development

• Ability to negotiate and to influence, developing long-term business relationships.

• Strong knowledge of the Sales lifecycle

• Strong knowledge of the development and implementation lifecycle

• Strategic Planning

• Team Building

• Budgeting and Planning

• Revenue Growth

• Sales and Marketing

• Business to Business (B2B) Sales

• Project Management

• Talent Acquisition

• Dynamic, detail oriented, pro-active, self-driven, results oriented, ability to work under pressure.

• Excellent interpersonal, organizational, problem solving, trouble-shooting and follow through and analytical skills

• Excellent verbal, written communication, and listening skills

• Strong knowledge of Methodologies: TEAMprogram. MEDSI Methodology. CASE Method and Tools

• Fluent in English and Spanish

Education

Universidad Experimental Simón Rodriguez

Caracas, Venezuela

B.A. Business Administration major in Management Information Systems.

Colegio Universitario Francisco de Miranda

Caracas, Venezuela

Technical College in Business Administration major in Management Information Systems

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