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Quality Assurance Customer Service

Location:
Wichita, KS, 67206
Salary:
13.00
Posted:
July 11, 2011

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Resume:

Sean S Schmidt

*** *. **** **, ***. # ***

Wichita, KS 67206

Tel: 316-***-****

Cell: 316-***-****

tegct4@r.postjobfree.com

OBJECTIVE

Seeking a position that utilizes my skills and experience with administrative tasks. Given the chance I am willing to undergo training to expand my knowledge and skills, and excel with your company.

WORK EXPERIENCE

House of Hope, Wichita, KS

Billing Coordinator 11/2008- Present

Perform Medicaid billing according to state requirements, creating invoices for clients served and handling responsibilities of accounts payable. Also do filing for Human Resources and accounts payable. Handle client’s money, audit expenditures and also created a system for tracking information in Excel.

InfoNXX, Wichita, KS

Customer Service Representative 09/2007 - 11/2008

Handle a large volume of incoming calls from customers needing information on numbers, directions, movies, and etc.

Johnson Controls (York) through Express Personnel, Wichita, KS

Assembly Line 06/2007 - 08/2007

Read and understand Operational Method Sheets (OMS). Handle material to and from work station and get work equipment ready for production. Perform assembly work according to OMS by hand and with fixtures and machines. Performed operations such as drilling, screwing, and bolting necessary to assemble work. Disassembled as required. Maintained quality standard and kept work station in order.

Sigma Distributing through Express Personnel, Wichita, KS

Warehouse 04/2007 - 06/2007

Shipped and recieved windshields, mufflers, and exhaust. Operated a forklift to move windshields and crates.

Texas Roadhouse, Wichita, KS

Host, Server Assistant, and Server 11/2005 - 12/2006

Host- Greeted guests, seated guests, and quality assurance

Server Assistant- Aided server to ensure quality service to customer

Server- Provided a relaxing and enjoyable environment for customers. Ordered and delivered customer requests in timely manner

All Star Sports, Wichita, KS

Go-karts 05/2005 - 09/2005

Greeted customers, safety maintenance, operated machinery

Dillons, Wichita, KS

Courtesy Clerk/ Dairy Dept.

10/2004 - 06/2005

Courtesy Clerk- Sacked groceries, retrieved carts, assisted customers with requests, and provided quality assurance

Dairy Dept.- Maintained stock, inventory control

Subway, Wichita, KS

Sandwich Artist 05/2004 - 09/2004

Food preparation, maintenance, inventory control

EDUCATION

Campus High School Wichita, KS

High school Diploma, GPA: 3.0 2002 - 2006

Grauduated with a 3.0 GPA

Cowley Community College Wichita, KS 2006 - 2007

12 hours

SKILLS

Computer technology oriented

Proficient in Excel and Word



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