Jerry Roberts
Cincinnati, Ohio 45212
***************@*****.***
Objective
Seeking opportunity to use interpersonal skills to provide exceptional customer service
Qualifications
Developed interpersonal skill, having managed and trained new employees in service and sales positions
Self-motivated; able to set effective priorities to achieve immediate and long-term goals and meet deadlines
Function well, independently and as team member
Dependable, adaptable and flexible
30+ years of customer service experience
Professional Experience
Kellogg Snacks - Cincinnati, OH 03/2009 to 04/2010
Merchandiser
Provided customers with company information and services
Set up and prearranged displays for new stores based on store blueprint
Met with Kellogg customers to review and stock orders
Crossmark Retail Services, Cincinnati, OH 05/2007 to 12/2008
Merchandiser
Interacted with various customers to review and confirm stock order
Provided customers with company information and services
Set up and prearranged displays for new stores
Cynthia Cook, Incorporated, Bloomington, MN 10/2006 to 12/2007
Merchandiser
Set up products for display according to customer’s floor plan
Inventoried and requisitioned stock
Cleaned display cases and shelves `
Wolverine Associates, Incorporated, Sterling Heights, MI 10/1994 to 12/2007
Merchandiser
Controlled stock and inventory for an assortment of accounts
Majestic Paint Corporation, Columbus, OH 04/1978 to 10/1994
Manager
Training Supervisor
Education
Urban League of Greater Cincinnati - Accelerated Call Center Education Certificate of Completion