L yn Law rence

865-***-****

PO Box ****, Maryville, TN 37802 T taztzj@r.postjobfree.com

Quality Engineer

Lean Manufacturing / Cost Control / Process Improvement / Business Development / ICC

Project Management / Team Building / Product Development / Customer Relations

Q uality Systems / Defect Reduction / Safety / Environmental

Advanced small companies aerospace Nadcap quality systems, launched financial systems and overall business operating

systems utilizing lean manufacturing principles. Designed and implemented process improvements for Alcoa, Inc.,

i ncreasing production capabilities while reducing costs. Executed ISO quality programs and statistical process control

systems, reducing defective products 40%. Improved product design, strengthening customer relationships. Streamlined

p roduction process through identification and elimination of inefficiencies.

• Rapidly assessed small business needs and aided organizations.

• Eliminated ingot processing waste for Alcoa, saving $8M in costly imported materials.

• I nc reased productivity 15% at Alcoa production plant through work standardizations.

• Launched quality control system, reducing quality defects 40% and saving $3M annually in rejects.

• Reduced cycle times for preheat furnaces, saving $2M and eliminating bottleneck in production line.

• Designed improvement to product design, strengthening customer relationships for Alcoa.

M BA, Management, Golden Gate University. BS, Metallurgical Engineering, Michigan Technological University.

Selected Accomplishments

R apidly assessed small business needs and aided organizations. Upgraded or launched various business systems in

n umerous markets dependent upon the requirements of the organization. Systems included: aerospace Nadcap quality, ISO,

lean manufacturing, marketing, financial, workplace standardization, human resources, employee engagement, process

i mprovement, engineering efficiencies, and etc.

Eliminated ingot processing waste for Alcoa, saving $8M in costly imported materials. Redesigned quality and

p roduction systems to incorporate preventative maintenance, process change, and waste elimination. Increased productivity

30% while decreasing cost per pound 10%. Improved product quality 60% earning designation with several customers as a

P referred Provider. Eliminated imported materials and reduced production costs, saving $8M.

I ncreased productivity 15% at Alcoa production plant through work standardizations. T rained supervisors to

u tilize standardized work profiles to measure efficiency of employees and production lines. Improved moral of employees

t hrough clearly defined expectations. Unified efforts of plant personnel, increasing productivity 48 million pounds annually

w ith better quality control.

Launched quality control system, reducing quality defects 40% and saving $3M annually in rejects. A udited

over 100 identified production processes, setting standards for each. Won confidence of technical staff by demonstrating that

t he system would not increase their workload. Implemented system meeting 80% of the standards within three months.

Benefits to Alcoa exceeded $3M annually by reducing defective products and improving customer relations.

Reduced cycle times for preheat furnaces, saving $2M and eliminating bottleneck in production line. U tilized

I SO standards to identify production problems and design process improvements. Reduced furnace cycle times by 20%

t hrough utilization of different alloys. Lowered natural gas expenses 12%. Cut thermocouple failures in half with new

p rocedures. Saved in excess of $2M annually with improved processes.

D esigned improvement to product design, strengthening customer relationships for Alcoa. A lcoa sold

a luminum to the canned drink industry. Researched ways to improve product line for customers. Reduced thickness of rolled

a luminum 3.5% allowing customers to increase the number of cans per pound of aluminum. Received recognition from

A nheuser Busch and Crown Cork and Seal.

Career History

B usiness Advisor / Consultant, 2003 – Present. Industries included: aerospace and automotive anodizing and chemical conversion

coating, NDT, environmental, home design, hospitality, landscape arts, construction, interior decorating and remodeling, and orthodontia.

I dentified gaps and facilitated and assisted with closing them.

Alcoa, I nc. S uperintendent of Operations, 1998 – 2003. Recruited to lead two business units including the ingot

p roduction plant and the railroad line connecting the plant supply line. Managed operating budget of $20M and a staff of 70.

I mplemented Lean Manufacturing principles to control costs, reduce inventories, and increase production.

Alcoa, I nc. M etallu rgical Specialist, 1995 – 1999. Selected to develop quality standards for production using ISO and

I CC procedures. Reduced defects by 40% saving $3M annually. Improved profitability by analyzing processes, improving

p roduction process and efficiency.

Alcoa, I nc. Senior Staff Metallu rgist, 1993 – 1995. Drove new product design and development. Identified inefficiencies

i n production process and increased production 20%. Reduced natural gas consumption 12% through redesign of process.

Saved an estimated $2M annually.

Early career at Alcoa included rapid promotions through metallurgical management positions. Previously employed by National-Standard and Explosive

Technology.

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