Resume of Mandy D. Griffin
Melissa TX, 75454
tah85t@r.postjobfree.com
Objective:
Enthusiastic, hardworking medical professional seeking position as Medical Office Manager, with a growing medical practice.
Work Experience:
Health Care for Women P.A
Office Manager
August 2008 - February 2011
As Office Manager of a cutting edge concierge GYN, and Med-spa I handled medical administrative tasks like purchasing, scheduling, payroll, licensure and HIPAA compliance.
Collaborates with medical practitioners to ensure proper maintenance of up-to-date medical certifications.
Worked with Medical Director to ensure effective medical service.
Responsible for hiring, training and conducting counseling and coaching.
Evaluation of administrative and medical staff.
Handled the responsibility of generating innovative plans, protocols, and implementing the same.
Fixing and managing the schedule of physicians.
Managing the funds and accounts of the medical office and ensuring that all the bills of the medical office are being paid without any delay.
Overseeing the condition of the medical instruments and office furniture and replacing and/ or maintaining them when required.
Managing electronic medical records for each patient, to maintain proper and accurate charting, and billing.
Managing and ensuring smooth medical billing and claims for the patients by submitting the claims on time to insurance companies, processing the insurance companies requests and providing statements for those patients with unpaid balance on bills.
Supervising the day-to-day functions of the staff that includes, receptionist, medical assistants, medical transcriptionist and others.
Cross training of front and back office medical staff to ensure a smooth running office.
Assisting nursing staff with patients when needed, this included blood draws, injections, rooming, vitals, and H&P charting.
Assisting front office staff, including check in, and check out, insurance verification, surgery scheduling, collecting and posting copays.
Urology Clinics of North Texas
Assistant Director of Special Procedures
October 2003 - August 2008
Urodynamics Technician & Biofeedback Therapist
As the assistant director for special procedures, I was responsible for protocol development of biofeedback therapy, staff management and training, schedule management, and ensuring that all billing codes, were billed out correctly to optimize reimbursement. As a urodynamics and biofeedback technician, I was also responsible for catheterization of assigned patients under aseptic, atraumatic conditions.
Collect urologic specimens from patients and preform proper laboratory testing.
Preform and analyze EcG Urodynamics testing.
Worked with entire physician staff of UCNT on therapy options including Biofeedback Therapy.
Saw a set schedule of patients for specialized urology testing, and therapy.
US. ARMY
MOS: 91-W (Combat Medic)
US ARMY 82nd Airborne Division
February 1999 - August 2003
My enlistment in the U.S. Army included two deployments to Fort Phoenix in Afghanistan, where I worked as an EMT P trauma
Medic for the 82nd airborne. My medical training was done at Fort Sam Houston in San Antonio Texas, my permanent duty station was at Fort Bragg in North Carolina, and my final duty station was with the 101st Calvary division at Fort Hood Texas. I am ended my military career as an E-6 Staff Sgt.
HMS Financial
Account Manager
January 2000 - Current
Insurance Sales
This position started as a full time position out of high school and over the years became secondary to my medical career. At HMS Financial I started with cold calls, and appointment scheduling, and worked my way to sales. Selling insurance products like life and health insurance, and Allianz insurance products to medium and large businesses. I am responsible for explaining features, advantages and disadvantages of various policies to promote sale of insurance plans. I have to develop marketing strategies to compete with other individuals or companies who sell insurance. Interview prospective clients to obtain data about their financial resources, and need as well as the physical condition of the company to be insured, and to discuss any existing coverage. Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
Education:
Masters Degree
Health Sciences
Liberty University
Graduated : December 2010
Bachelor’s Degree
B.S - Health Care Administration
Liberty University
Graduated: May 2003
Technical Diploma
Medical Assistant Diploma & Certification
Westwood College
Graduated: July 2006
Technical Diploma
Pharmaceutical Sales CNPR Certification
University of Texas
Graduated: January 2012
Certification # 579692012
Technical Diploma
Certified Nursing Assistant
Wisconsin Indianhead Technical College
Graduated: December 2000
Honors & Awards:
Academic Excellence Award
National Deans List
Professional Memberships
National Association of Professional Women (NAPW)
International Association of Risk and Compliance Professionals
References:
• Bill Bowers
President/Owner
HMS Financial
tah85t@r.postjobfree.com
Professional
• Debbie Woodruff
Aesthetics Director
Health Care For Women
Professional
• Lissa Washington
Special Procedures Administrator
Urology Clinics of North Texas
Professional