Kandi J. Donahue

Phone: 720-***-**** Email: t8p0h6@r.postjobfree.com

I am a quick learning and dependable General Office professional with strong experience in bookkeeping, customer service and general office procedures.

• Accounts Receivable

• Accounts Payable

• Bank Reconciliations

• Various Computer Systems

• Customer Service

• Account Maintenance

• Bookkeeping

• Payroll

• Strong Work Ethic

• Hardworking

• Dependable

• Data Entry

Experience:

Processor II

2006 – 2009 Jackson National Insurance Co., Denver CO

• Processed moderately complex contract/policy holders’ transactions using documented procedures and software applications. Including Citrix, Novell, MS Word, MS Office and Excel.

• Investigates, identifies and evaluates questionable financial transactions.

• Communicates with internal associates and external customers or agents regarding outstanding requirements or transaction issues and problems.

• Created and organized a Standard Operating Procedures file for training of new associates and co-workers. Updating training information upon availability.

• Tested new computer software for department. Tracking and documenting problems to IT Department.

Credit Assistant

1998 – 2003 National Distributing Co., Littleton CO

• Responsible for running daily computer program to release eligible liquor orders to warehouse for overnight truck loading.

• Researching returns for credits, correct posting errors, assisting sales reps with problem accounts, NSF checks, inventory data entry.

• Reduced outstanding accounts receivable balance by $100,000.00 in first year at position.

• Audited, balanced and corrected all chain accounts and largest volume sales accounts.

• Promoted from Customer Service phone rep. Created training flash cards for new hires.

• Maintained and nurtured working relationship with accounting personnel at customer accounts.

Office Manager

1997 – 1998 JKC Publishing, Inc. Englewood CO

• Accounts payable, accounts receivable, bank reconciliations, payroll and payroll taxes.

• Responsible for all office operations and accounting.

• Overflow html code entry into web pages.

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Cashier and Accounting Clerk

1995 –1997 Heritage Liquor Store, Englewood, CO

• Authorized for daily bank deposits and cashier drawer reconciliations.

• Cashier sales.

• During holidays had highest total sales of all cashiers.

Education:

Diploma, Los Alamos High School, Los Alamos, NM

Computer/Unix 101, UNM Los Alamos Branch, Los Alamos NM

Accounting Courses, Technical Vocational Institute, Albuquerque NM

References:

Available upon request.

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