Laura Korba

Hammond, IN

219-***-****

t84gmg@r.postjobfree.com

OBJECTIVE:

To contribute over seven years of customer service focused administration experience becoming a crucial member of the team, while learning new skills.

EDUCATION:

1996 Diploma, Donald E. Gavit High School, Hammond, IN

1997 One year, Ball State University, Muncie, IN

EXPERIENCE:

Wadas Dental Center

Office Support

04/2010 – 10/2010 (completed temporary position)

- Scanned ten years of confidential documents, forms, patient charts and X-Rays into computer completing business's conversion to a paperless company

RayTrans Trucking Distribution

Administrative clerk (accounting dept.)

5/2006-1/2008

- Developed and implemented effective strategies to maximize results

- Front desk reception with multi-line phone system

- Accounts payable data entry

- Purchased and maintained all office supplies saving company over $2,000.00/quarter

- Responsible for incoming and outgoing packages (UPSP, Fed-Ex, DHL)

- Collected and mailed large volumes (3 separate P.O. Boxes) of time sensitive documents daily

- Sorted and distributed mail and faxes accordingly

- Quickly and efficiently organized and prepared all paperwork for daily scanning,

- Researched and obtained pertinent missing signatures, numbers etc.

- Entered all bills and corresponding papers into system before daily deadlines

Hollaway Meyer’s, Inc HVAC

Administrative Sales Support / Receptionist

11/2001 – 1/2006

- Prepared, mailed, faxed, e-mailed and transposed proposals, letters, work orders, and invoices

- Managed allcorrespondences for sales department

- Experience with Microsoft Office / Word / Excel in a fast paced HVAC office / 50 wpm

- Efficiently created and utilized various spreadsheets and forms

- Scheduled / dispatched appointments, complying with travel and service time allotments

- Order processing

- Created and maintained a more efficient, time saving filing system

- Directed calls appropriately, relayed accurate messages, and assisted customers using multi-line phones

- Pulled permits and kept company licenses, bonds and insurances current for northwest Indiana region

- Data entry: installation, service and accounting

- Light advertising (home shows, mailings, customer service, web site, company promos)

- Managed customer financing

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