Max King

*** ***** *****

Security, CO *****

719-***-****

t7mjyt@r.postjobfree.com

Customer Support and Manufacturing Professional with 20 years of experience working in fast-paced manufacturing environments

Skills Summary:

• 13 years of experience building, debugging and maintaining test fixtures as a Test Technician

• 10 years experience serving in a supervisory/Manager capacity managing between 5 to 50 employees in a fast paced manufacturing environment and providing exceptional customer service

• Experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills

• Trustworthy, ethical, and discreet, committed to superior customer service

• Confident and poised in interactions with individuals at all levels

• Detail oriented and resourceful in completing projects; able to multi-task effectively. Capabilities include:

• Customer Service & Relations

• Computer Operations

• Office Equipment Operations

• Problem Solving

• Verbal & Written Communication

Professional Experience:

MJEnterprises (Colorado Springs, CO) April 08 –Sept 09

Computer Technician

An independent self-employed computer repair and consulting service for home network configuration.

• Responsible for troubleshooting and repairing computers for hardware and software issues

• Consulted and configured small home networks

• Performed and scheduled preventative maintenance for customer computers

• Trained and worked with customers on using antivirus and various other software applications

• Educated customers on how to maintain their computers and reduce virus threats

• Built customer base through word of mouth and other marketing strategies

• Researched and purchased hardware and software to minimize cost to customers

Atmel, Inc. (Colorado Springs, CO) June 02 -Jan08

Work-Flow Coordinator

A 2500 employee division of a semiconductor integrated circuits manufacturing company specialized in designing/manufacturing advanced semiconductors for consumer, communications, computer/network, security, industrial/medical, automotive and aerospace industries

• Responsible for product distribution to appropriate tool sets to maximize through put and machine utilization as well as on time delivery, utilizing a WIP process

• Supported all areas of the photo department consisting of coat, expose, develop, metrology, develop inspect and engineering

• Manufactured semiconductors utilizing various high tech precision machines.

• Responsible for various production areas of the photo department including coat, develop, and expose.

• Communicated daily with management, engineering and other workflows in regards to status of product and equipment

• Awarded MVP (Most Valuable Peer) on several occasions

MJ Enterprises (Colorado Springs, CO) June 00 – June 02

Computer Technician (Contract)

A small consulting service with 3 employees specializing in troubleshooting/repairing computers and consulting for small network projects in the consumer market

• Build and configure personal computers to client specifications to include providing hardware and software integration services for consumers in a Windows environment

• Troubleshoot and configure small home networks and supported various hardware and software applications

• Reduced security threats for customers through hardware and software and hardware implementations

• Supported up to 15 customers on a daily basis

• Managed pay-role for 3 staff members

• Established strong relationships with key customers and grew revenue by 22 percent in the first year

Dynamic Details Inc (Anaheim, CA) March 96 – June 00

Test Manager

A 600-employee division of a prototype printed circuit board manufacturing facility specializing in the design and manufacturing of time critical prototype printed circuit boards for the networking, industrial, medical, automotive and aerospace industries

• Oversaw and managed all aspects of the electrical test department including test engineering, rework and the drilling department managing a staff of 50 employees

• Researched, developed and implemented new innovative test solutions

• Trained and monitored 35 operators in test department, fixture assembly and rework

• Developed and implementing strategies to cross train staffing in other areas to provide flexibility

• Provided assistance and support to the Director of Quality in communication with customers to resolve problems

• Worked with customers, outside vendors, equipment suppliers and parts suppliers

• Designed and developed a fixture storage/retrieval organization system increasing capacity and through-put by 55 percent also reducing labor cost

Circuitest/Axtech, Inc. (Newport Beach, CA) Jan 87 – Feb 96

Test Technician/Supervisor

A PCB testing facility with 42 employees specialized in testing sub straights, loaded assemblies, flex-rigid and ceramic printed circuit boards

• Served in a Supervisor capacity overseeing 10 direct reports and directing all second shift activities, including preparation of tooling, road-mapping, wire-wrapping of dual access fixtures and electrical testing of all products for continuity and leakage

• Communicated with customers regarding scheduling of orders and resolving product processing issues

• Responsible for performing periodic and annual performance evaluations of all employees on second shift.

• Ensured the completion of training and comprehension concerning the quality element of electrical testing.

• Worked in an Inside Sales Rep capacity performing quotes for customer projects including pricing and turn time based on the cost of material and testing elements of the boards.

• Reduced staffing levels by 20% by eliminating redundant labor saving the company about 10K per month.

• Served in a General Manager capacity for 2 years

Previous Employment:

Brazer, RUSSELL COIL (Brea, CA) 1986-1987

Sales Associate, MJWHOLESALES (Cerritos, CA) 1984-1986

Certifications:

• A+ certification New Horizon Computer Learning Center (2000)

Education and Training:

• Completed a 4-month Electronics Assembly & Technology Program, Golden State School (Anaheim, CA)

• Completed a 2-week Leadership Program while with DDI (Colorado Springs, CO)

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