Customer Service Operator

Kelly DeCamp

** ****** **. ***. *

Middletown, NY 10940

C: 845-***-**** E: ***********@*****.***

Summary

Professionally trained massage therapist and Esthetic student at the Beauty School of Middletown who is due to graduate May 19th 2012. I am a business minded individual who takes great pride in achieving positive results and ultimate client satisfaction.

Skills

Employment:

Goal oriented

Team player

Excellent communication skills

Business savvy

Commitment to quality and service

Creative problem solver

Account management

Scheduling

Reception

Menu development

Proficient in Microsoft word, outlook, and excel

Spa Modalities:

Facials/ Back facials: for various skin types and non contraindicated conditions

Body treatments: such as wraps, paraffin, mud, hot stone, pinda and seaweed, etc.

Peels: glycolic, salicylic and microdermabrasion.

Hair removal by waxing: face, arms, underarms, legs, bikini and brazillian.

Aromatherapy

Massage Modalities:

Swedish, deep tissue, hot stone

reiki, shiatsu, craniosacral, acupressure.

Personal Accomplishments

Designed, owned and operated a home based massage and spa business. 2008- 2009

Earned the customer service award for four months in a row at the Beauty School of Middletown. 2011-2012

Education and Training

Esthetics: Beauty School of Middletown, Middletown, NY 2011- present

Massage and Spa Therapy: Everest College, Fife, WA 2007-2008

Business Communications: O. C. C. C., Middletown, NY 1998-2000

Employment Experience

Reception/ Switchboard operator: Times Herald Record, Middletown, NY 2009- present.

Owner/Operator: Zen Massage and Spa Services, Tacoma, WA 2008-2009

Credit Analyst: Davita Healthcare, Tacoma, WA 2007-2008

WC/ NF Insurance Specialist: Radiologic Associates, Middletown, NY 2002-2007

Patient Account Rep.: Arden Hill Hospital, Goshen, NY 1998-2002

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