t5irfw@r.postjobfree.com

**** ********** ***

Parma, Ohio 44134

Phone: 216-***-**** cell

A collaborative and improvement focused Quality Professional, I use my extensive TS 16949 & ISO 9000 “process” based quality systems experience, superb problem solving skills, improvement oriented planning methods and lean/ six sigma process facilitation skills to help progressive businesses improve their operations and achieve their business objectives.

Extensive experience improving, building, and managing quality systems and leading quality initiatives. Key strengths are in the areas of planning and executing effective quality systems and leading projects in all areas of a company. Consistently rated well above average in the areas of quality systems development, leading problem solving teams and getting the support/ buy in of co-workers, employees and Supervisors.

Experience includes training of employees and suppliers in many facets of quality and quality systems, ISO 9000 based systems, Six Sigma/ Continuous Improvement, product quality planning, problem solving, statistics, LEAN methodologies, and other quality tools. Effective at being able to “connect” with other employees, be approachable but yet effective in leading the quality function to lead to a more effective operation.

Extensive experience leading cross-functional teams. Rated high in facilitation and training skills along with excellent verbal and written communication skills. Effective in achieving team member participation and great results. Upbeat personality, hands-on management style and calm demeanor that bring out the best in employees and co-workers, even in high pressure situations.

AREAS OF EXPERTISE

ISO 9001, TS 16949 Project Management Strategic Planning

Implementing Lean Initiatives Problem-Solving Six Sigma Projects

APQP, FMEA, PPAP, MSA Building Customer Relationships Continuous Improvement

SPC/ Quality Tools Vendor Quality Management QMS Development

PROFESSIONAL EXPERIENCE

June 2011-Present – Quality Manager – Soundwich Inc. – Cleveland, OH – Automotive metal stamped products manufacturer specializing in automotive heat shields, acoustic and vibration dampening body components. Reports to the President.

Recruited to bring a quality management system that had fallen from TS compliance, back to registration compliance for a TS 16949 audit. One (1) major and six (6) minor findings were corrected, implemented and approved in under 2 months. Since that time we are well on our way to full implementation of a true “Process/ Objective Based Approach” QMS from what had become a “silo/ procedure” based system.

The implementation included the definition of true QMS Process “objectives” that are measured and acted upon. My role of Quality Manager at Soundwich consisted of Leading a four member, multiple shift quality department. Establishing solid problem solving/ corrective actions on many product/ process quality issues that had cost the company much resources and profit was crucial as there were many. Since June 2011 when I started in the role, internal and external sort costs have dropped by approximately 50%.

A Supplier Performance Measurement process that had also not been used in more than 2 years was improved, and re-implemented.

August 2008-June 2011 – Quality Manager – Talan Products Inc. – Cleveland, OH – Contract metal stamping and assembly products manufacturer providing products to the automotive, roofing/ construction and solar power industries. Reported to the President.

Recruited to take the company’s certified ISO 9000 based quality system to the “next level”. I Managed a two shift, 4 member quality department. Provided leadership and training for the Lean program and improvement projects. Implemented a fully functional “Process/ Objective based QMS” from a “silo/ procedure” based QMS. Lead the QMS transition from the ISO 9001: 2000 QMS to ISO 9001: 2008 and was acting Management QMS representative. Achied zero (0) audit findings for all 3 years I was with the company.

• Implemented a simple yet effective Vendor performance Monitoring/ Improvement program that was instrumental in reducing the “total” supplier PPM from approximately 13,000 to under 1500 PPM within a 24 month time frame. Supplier delivery also improved from approximately 80% to just over 96% within the same time frame.

• Helped developed and implement the company’s lean manufacturing program including a successful 5S program.

• As a result of a scrap reduction/ process improvement initiative, internal scrap costs dropped by almost 67% from $12000per month to roughly $4000 per month.

• Developed and implemented a multi-step, formal, disciplined Product Quality planning (APQP) planning process. A QMS process metric was developed to compare the planned (quoted costs/ rates) to the actual/ achieved as a measure of effectiveness.

August 2007-August 2008 – Quality Manager – Triangle Machined Products/ Freeway Stamping – Valley View, OH – Contract manufacturer of screw machine, CNC, broached, ground and metal stamped automotive/ lawn care and fitness products. Reported to the Plant Manager at Triangle and the Corporate Director of Quality at Freeway.

Originally recruited to manage the quality department at Triangle Machine Products – (Machined Products division) and later expanded to also include the role of QA Manager at Freeway (Metal Stamping division). Provided leadership for a team of two (2) Quality Technicians at Triangle and a staff of four (4) at Freeway. I handled all APQP activities, customer and supplier issues and communications and was involved in many improvement projects.

• Achieved zero (0) audit findings for the time I was with both divisions.

• Provided a basic statistics course for all production personnel at Triangle and implemented a wireless SPC data collection computerized system used at the work centers real time.

September 2004-August 2007 – Business Unit Quality Engineer – Porter Engineered Systems – Solon, OH – Contract manufacturer of assemblies and metal fabricated products for the automotive industry. Reported to the Quality Manager.

Personally oversaw and managed all quality related aspects and prototype builds for two (2) major automotive platform new product launches. Spent nearly 1 year at the Novi, MI Corporate Tech. Center overseeing the early product development, assembly line design and was the designated person to bring the line back to the Ohio plant for implementation.

• Achieved an external PPM of under two (2) for the GMT 900 Latch and approximately ten(10) PPM on a Chrysler Sebring Convertible top mechanism.

• At the end of my tenure (before the plant closed) I was also serving a dual role of Continuous Improvement Manager to teach and oversee Six Sigma and Continuous Improvement for several teams.

March 2001- September 2004 – Quality Engineer – Atlantic Tool & Die – Strongsville, OH – Contract manufacturer of assemblies and metal stamped products for the automotive industry. Reported to the Corporate Quality Manager.

I was responsible for the successful launch and all APQP/ PPAP activities for the “Safety Products” (Airbags, Seatbelt Retractor Frames, etc..). Responsibilities also included a major role in the TS 16969 transition from QS 9000 and served as Lead Internal Auditor.

• Provided Launch assistance to the other facilities (Texas, Alabama, Medina) to ensure an effective launch and production process.

November 1998 -March 2001 – Senior Quality Engineer – Die-Matic Corporation – Broadview Hts, OH – Contract manufacturer of assemblies and metal stamped products for the automotive, and mining industries. Reported to the Quality Director.

Personally oversaw and managed all Customer and supplier issues (corrective actions, communications, etc…) as well as serving as Lead Internal Auditor. I also served as the Continuous Improvement Program Lead and developed a successful Team based Continuous Improvement Program from scratch.

• Achieved savings of nearly $100,000 in the initial year of the C.I program launch.

• Fully implemented, managed and oversaw the Internal Audit Program. I also developed, selected and trained the Internal Auditor staff.

February 1998 -November 1998 – Senior Quality Engineer – S&Z – Cleveland, OH – Contract manufacturer of assemblies and metal stamped products for the automotive industry. Reported to the Quality Manager.

I accepted this role through a personnel search firm. There was a major misunderstanding on the pay structure, thus I stayed to meet my 6 month agreement, then sought other employment.

• Responsible for all APQP and PPAP activities.

• Responsible for customer corrective action, and plant visits.

June 1995 - February 1998 – Final position – Quality Manager – AJ Rose Manufacturing – Cleveland and Avon, Ohio plants – Contract manufacturer of assemblies, metal spun products and metal stamped products for the automotive, and Truck/ Tractor industries. Reported to the President in my final role as QA Manager.

I started at AJ Rose as a Quality Engineer and saw steady promotions based on my performance to Quality Supervisor and finally Quality Assurance Manager over the Cleveland facility. In my time at AJ Rose I was responsible for many areas in my roles including APQP/ PPAP/ Supervision of up to ten (10) staff members.

• Co-Lead on QS 9000 certification project.

• Fully implemented, managed and oversaw the Internal Audit Program for both the Cleveland and Avon facilities.

• Management Review responsibility for the Cleveland Plant for monthly meeting with Owners.

December 1987 - June 1995 – Final position – Quality Engineer – Dickey Grabler Company – Cleveland, Ohio – Contract manufacturer of assemblies, and metal stamped products for the automotive, and other smaller misc. industries. Reported to the Quality Manager in my final role as Quality Engineer.

I started at The Dickey Grabler Company in the manufacturing floor areas (assembly, stamping and OBI press operator, lift truck operator) and eventually went into the QA Department as a floor Inspector. After steady promotions I progressed to QA Technician and eventually to Quality Engineer. At the end of my tenure at D.G I was responsible for vendor performance, customer and supplier corrective actions, Lead Internal Auditor and all activities pertaining to APQP/ PPAP.

• Developed entire Supplier Program including supplier quality manual, supplier ratings process, quarterly supplier conferences and supplier approval process)

• Complete oversight and management of the GP-12 (Safe Launch) process including corrective action to satisfy exit criteria and ongoing data analysis.

Education

Many Courses in Quality and Manufacturing, including problem solving, A.P.Q.P, statistical process control, Internal auditing, TS 16949 Plexus certified Trainer, Numerous ASQ Refresher courses in preparation for my certifications that I hold. Copies available.

Certifications

ASQ Certified Six Sigma Blackbelt (CSSBB), Quality Engineer (CQE), Manager of Quality and Org Effectiveness (CMQOE), Reliability Engineer (CRE), Quality Auditor (CQA), Quality improvement Associate (CQIA), Quality technician (CQT), Quality inspector (CQI), Plexus TS 16949 Certified Trainer/ Coach, RAB ISO 9000 Lead Assessor.

Memberships

American Society for Quality - Member since 1991 – Current Education Chair Cleveland Section 0800 almost every year since 2001

Precision Metal Forming Association (PMA) – District Board Member.

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