Melinda Matthews

** ******** ***.

Buffalo, NY **208

*** - *** - ****

Objectives:

To secure a professional Medical Assistant position in a medical facility where I can continue to develop and enhance my hands on skills and knowledge in the medical field. To provide premium health care as a CNA / Medical Assistant at a medical practice which will incorporate my Clinical as well as my Clerical skills.

Education & Certificate:

1994-1995 The State Of New York Education Department Niagara Falls, NY

GED

2001-2002 Niagara Community College Sanborn, NY

General Studies

1998-2011 Certified Nursing Assistant Grand Island, NY

341*********

Experience:

06/2011 – 10/2011 Dr. Sciandra Podiatrist, Buffalo, NY (TEMP)

Medical Assistant

Greet (intake/outtake) patients arriving at the office ensuring the highest quality of care is met at all times, while maintaining the highest degree of privacy and dignity is met to each patient and patrons. Prepare and set up treatment rooms for medical procedures and examination, keeping them clean and neat.

Assist patients to examination rooms, prepare them for the physician in a timely manner. Record patients chief history and information such as test results for physician and patient to review at the time of visit. Take and record patients vitals, such as blood pressure, diabetic levels, and height/weight. Inform physician of any changes with patient.

Help physician examine and treat patients, by handing instruments, and materials as requested, changed & wrap dressings on wounds and assist with minor, surgical procedures etc. Collect blood, tissue or other laboratory specimens, log the specimens, and prepare for testing and pick up. Sterilizing instruments according to schedule maintenance program.

Explain treatment procedures, follow up instructions, medications and physicians instructions to patients. Contact medical facilities to schedule patients testing and booking patients for surgical procedures.

Perform general office duties, answering phones, making appointments, co- pays, dictations, scanning/ filing, insurance authorizations, referrals and forms. Authorize drug refills and provide prescriptions information to pharmacy. Inventory and ordering medical and office supplies and equipment.

01/2011 – 07/2011 Compass Home Care Williamsville, NY

Nursing Assistant

Over 14 years of experience in the health care field. Providing direct patient care, both medical and non-medical, in a variety of settings, hospitals, nursing homes, clinics etc.

Assist patients on a day to day by following a daily care plan.

Ensuring the safety and well - being of the patient is maintained.

Assisted residents with bathing, dressing, hygiene, and grooming in accordance with an established care plan.

Vitals signs, obtained specimens, measured and recorded patient fluids intake /output.

Reporting any health issues to the supervising nurse.

Ensuring the highest quality of care is to meet at all times, while maintaining the highest degree of privacy and dignity is met to each patient

08/2010 – 11/2010 WNY/ Ear, Nose, And Throat West Seneca, NY (Temp)

Medical Assistant

Perform clerical and clinical duties such as scheduling appointments, answering multi- phone lines, assist with triage calls, referrals and prescriptions, medications, pharmacies and insurances under the direction of a physician.

Clinical duties may include taking and recording vital signs and medical histories, medication and preparing patient for examination, keeping the rooms neat and cleaned.

Collect blood, tissue or other laboratory specimens, log the specimens, and prepare for testing. Clean and sterilize instruments and dispose of contaminated supplies.

Explain treatments procedures, surgeries, medications, diets and physician’s instructions to patients.

Help physician treat and examine patients by handing instruments and materials or performing such tasks as giving injections or removing sutures.

01/ 2010 – 07/2010 Buffalo Spine & Sport Institute Williamsville, NY

Medical Assistant

Greeting patients assessing and interviewing them regarding fundamental details of their problems or disorders, obtaining essential information about, the patient such as medical records, surgical histories, habits, social behaviors, medications, vital signs etc. Enter data into EMR to maintain office and patient records.

Answer telephones and routed calls to the appropriate recipients, scheduled appointments, responding to patients personally or by telephone while at the same time documenting the problem. Being the most important point of contact for patients as well as doctors regarding all medical requirements.

Gathering all laboratory and testing information, monitoring patients throughout all testing process and updating for the physician to review.

Dealing with all the important paperwork filing / scanning data into EMR. Ordering / stocking and maintaining inventory supplies and cleaning and preparing examination rooms / areas for everyday use.

Assist the doctor and preparing and aiding patients for examinations, treatments and other medical process carried out by the clinical staff in a accurate professionally timely manner.

Coordinate daily pharmaceutical / insurances related matters to verify and expedite a high volume of prescription orders under the direction of a physician.

12/ 2006 – 12/ 2009 Family Practice Center Niagara Falls, NY

Medical Assistant

Show patients to examinations rooms and prepare them for the physician in a timely and accurate manner and making sure the physician is on schedule.

Interview / prep- patients and take vital signs such as pulse, rate, temperature, blood pressure, weight, height, medications and medical history and record data into computer.

Scheduling and making follow up appointments, answering phones, collecting and processing patent insurance and co- pays.

Explain treatment procedures, medications, diets and physician instructions to patients. Authorize prescription refills and provide information for the pharmacies under the direction of a physician.

Assist physician and preparing patient in examination rooms for routine EKG diagnostic testing. Prepare and gather all lab reports and schedule testing to be revised or directed by physician.

Clean and sterilize instruments, examination rooms and dispose of any hypodermic needles or contaminated supplies.

Stock / Order rooms and offices with adequate medical / office supplies and inventory and cleaning, preparing examination rooms for daily use.

Skills:

System Software Programs: EMR, Mendent, Microsoft Office 2011 and Patient Management Software.

Public Safety & Security: (HIPAA) Knowledge of relevant equipment, policies and procedures and strategies to promote effective, or national security operations for the protection of the peoples information privacy and data.

Experience: EKG and sonogram equipment, typing, data entry, faxing, designing & printing forms, filing & scanning medical records.

PERSONAL SKILLS:

Active Listener: Giving my full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Customer And Personal Service: Knowledge of principals and processes for providing customer and personal services. This includes customer needs assessments, meeting quality standards for services, and evaluation of customer satisfaction.

Dependability: I’m reliable, flexibly, trusting and responsible in fulfilling all obligations.

Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology.

Organizing, Planning & Prioritizing: Developing specific goals and plans to prioritize, organize and accomplish what the job requires and the willingness to take on responsibilities and challenges.

Active Learning: Understanding the implications of new information for both current and future problems - solving and decision - making and the willingness to learn from others and being attentive to another way of dealing with situation or tasks by being and promoting team work.

References By Request

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