Vanessah Morales

***** **** ******* ** ******, AZ 85335

Telephone: 602-***-**** (cell) 623-***-**** (home)

t3x708@r.postjobfree.com

OBJECTIVE I seek employment working where my organization, customer service skills and work efficiency in the medical field can be utilized to benefit the mission of the organization. I offer my employer dedication, loyalty and performance that exceed standards.

EMPLOYMENT:

Job Title: Marketing Representative-Valley Radiologists, LTD Phoenix AZ -2007 to 2010

My job is to promote Valley Radiologists imaging service to referring physicians in the community and to provide excellent customer service. I succeeded in increasing scan volumes for the company by developing relationships with providers in the medical communities. I have been successful in expanding the referring physician network by distributing information to new physicians through coordination of luncheons and other marketing strategies which assist to increase patient referral and retention. I provide superior customer service in my work. Experienced in EMR, Salesforce, Microsoft, Word, Excel, and general computer skills.

Job Title: Scheduler/ Front Desk- Simon Medical Imaging- Phoenix AZ -2007 to 2007

Efficiencies with scheduling, all imaging modalities, also ultrasound and stereo tactic breast biopsies. I assisted in the mammogram department. I completed greeting and check-in activities at the front desk. My job required interacting with specific doctors and offices. I acted as scheduling co-lead when required.

Job Title: MRI Support Staff- Valley Radiologists, LTD- Phoenix AZ -2005 to 2007

Efficiencies with RisLogic, Source, Telenet and Centricity Ris-Ic Systems. I have experience in both front and back office procedures. Fax scheduling for all modalities, walk-ins and arthrograms for all facilities. FAX reports and send out or deliver MRI films to ordering doctors. Pull MRI jackets as needed and combine when necessary, track down and locate lost films. Track films via courier list and IntelliQuick, call other facilities—hospitals, etc. for films and reports. Get addendums ready for the Radiologists. Confirm patient appointments for the following day, confirming that doctor’s orders, authorization and outside films are available. Assuring the MRI daily schedule is filled by calling patients from future scheduled appointments if necessary. Assist the verification department verify benefits, eligibility and authorization. Provide excellent customer service skills both on the telephone to patients and other medical staff and to on-site MRI supervisor and doctors

EMPLOYMENT:

Job Title: Claims Analyst- Medical and Dental- 2002-2005

Administrative Enterprises, Inc. 5810 West Beverly Lane, Glendale AZ 85306

Processed dental and medical claims on the computer, confirmed with doctors and other medical offices to verify patient information. - Performance requiring goals and efficiency standards

Job Title: PBX Operator- 50 lines, 86 extensions -1999 – 2002

Administrative Enterprises, Inc. - 5810 West Beverly Lane, Glendale AZ 85306

I handled incoming and outgoing lines for calls and faxes. Typed correspondence, letters for dental and medical claims processing, assisted office manager with special projects, completed data entry and ten-key assignments, input medical and dental CPT codes and patient information off HIFFCA and UB92 forms. I also obtained pre-certifications.

EDUCATION:

Phoenix Community College- 2 years- General Studies- Medical Terminology, Psychology courses.

Washington High School & St. Mary’s High School- Diploma General Studies