OZAN OZCAN

www.ozanozcan.us

Email : t2zvfc@r.postjobfree.com

***** ******** **. ***. *

Mobile: 813-***-**** Tampa, FL, 33617

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SUMMARY

• Experienced in business process analysis, continuous process improvement, and lean-six sigma projects

• Detail-oriented industrial engineer with 5 years of industry experience in Quality Improvement and Strategic Management

• Excellent hands-on skills with a variety of professional software applications in data mining (e.g. SAS, R), database (e.g. SQL, Access), and process flow analysis (e.g. Visio)

• Demonstrated ability to translate solid academic training into practical applications

AREAS OF SPECIALIZATION

Management

• TQM, Continuous Improvement, and Lean Six Sigma

• Supply Chain Management

• Project Management - 5 Years Experience

• Strategic Management

• Sustainable Development

• Decision Making and Risk Analysis

• Social Network Analysis

Statistics and Modeling

• Application of Statistical Design and Modeling

• Regression Analysis

• Data Mining

• Simulation (ARENA Software

• Design of Experiments

• Forecasting and Time Series Analysis

EDUCATION

May 2011 Ph.D. in Industrial and Management Systems Eng., Univ. of South Florida, Tampa, GPA = 3.9/4.0

Dec 2004 M.S. in Industrial Engineering, Marmara University, Istanbul/Turkey, GPA = 3.9/4.0

Dec 2001 B.S. in Industrial Engineering, Marmara University, Istanbul/Turkey, GPA = 3.2/4.0

INDUSTRY EXPERIENCE

2001 - 2006 Turkish Institute for Industrial Management/National Science Foundation, Turkey

Senior Consultant and Team Leader at several continuous improvement, lean six sigma projects

• Served as a Team Member in Hacettepe University Hospitals Quality Improvement Project

- Process improvements at the operation room set-up (25% improvement at turnover times), patient registration and discharge processes (30% improvement at patient satisfaction)

- Quality circle studies at medicine at medical supplies management at Children’s Hospital and personnel orientation processes (20% improvement at personnel satisfaction)

• Served as a Team Leader in Capital Markets Board of Turkey Continuous Improvement Project

- Saved $300K/year from personnel salaries with improving investor education process by 15% which resulted in 5% reduction of manipulation claims. Improved the employee satisfaction by 10%.

• Served as a Team Leader in Ministry of Foreign Affairs Need Assessment Project-Recognized by Minister

- Improved 10 % employee utilization at consulate buildings resulting in 20% citizen satisfaction

• Served as a Team Leader in Prime Ministry Continuous Institutional Improvement Project

- Saved $1.2M/year while improving employee satisfaction by 15% and employee utilization by 10%

Sept 2000 Nortel Networks Netas (Intern) - Gained experience in ERP, MRP, and SAP systems

June 2000 Beko Electronics (Intern) - Investigated root causes of production errors using regression analysis

Sept 1999 Mercedes-Benz Turk (Intern) - Contributed to statistical process control studies

ACADEMIC EXPERIENCE

Aug 2006 - May 2011 University of South Florida, Tampa, FL

Project Assistant - Public World Health Project - Travel of USF doctors, nurses, and medical school students to help poor people in Dominican Republic

- Designed a logistics system to improve the transportation of people and medical supplies, a database to improve data collection, and clinic set-up system to improve service quality

Research Assistant

• Dissertation: Inter-Firm Relationships in Sustainable Supply Chains

- Examined the evolution of supply chain structure as a company becomes more socially and environmentally aware

- Empirically analyzed the relationships between green companies and their suppliers to understand how they ensure trust and collaboration, guaranteed supplies, coordination of activities, and tacit knowledge transfer along supply chains

• Efficient Supply Chain and Alliance Network of Florida’s High Tech Industries

- Diagrammed the inter-organizational supply chain and alliance relationship network maps of selected high tech industries

- Designed an innovation network model

Instructor

• Applied Statistics and Probability for Engineering – Fall 2009 (Rating: 3.6/4.0) (80 students)

• Engineering Economics Analysis – Fall 2010 & Spring 2011 (300 students in total)

Teaching Assistant – Project Management, ISO 9000/14000, and Statistics for 6 Semesters

CERTIFICATIONS

Oct 2011 Institute of Supply Management (ISM) Sustainability and Social Responsibility certification

Sep 2011 Strategic Decision Making & Risk Analysis, Stanford University, (MBA courses)

Jan 2011 Legal Aspects of Supply Management: Negotiation & Conflict Resolution, ISM, (3 Day Seminar)

Dec 2008 SAS Certified Base Programmer for SAS 9

Dec 2005 Technology Development Certificate Program, TUSSIDE, Istanbul/ Turkey

SKILLS

Computer Programs: SAS, SQL, Advanced Excel (statistics & database), Matlab, R, SPSS, Minitab, Arena, MS Suite

Writing and Presentation: Published/submitted a book chapter and five journal articles and presented 15

academic presentations, teaching experience

PUBLICATIONS, AWARDS, AND MEMBERSHIPS

• Certificate of Commendation for Provost’s Outstanding Teaching Award 2011

• Awarded Graduate Student Challenge Grants for 2 projects at USF

• Prepared several proposals for external and internal funding opportunities

• Founding President of Omega Rho Honor Society USF Chapter

• Member of ISM, APICS, Informs, IIE, ASEE, Alpha Pi Mu (Secretary of USF Chapter)

• Fellowship from Istanbul Chamber of Commerce and The Scientific and Research Council of Turkey for Ph.D.

• Fellowship from various organizations for BS Program, Marmara University

• Graduated with Honors from Marmara Univ./Istanbul in Industrial Engineering, MS and BS Programs

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