Kathy Taylor

**** ********* ****

Santee, CA ***71

Cell: 619-***-****

t0q2vk@r.postjobfree.com

Education

Votec Training, San Diego, CA

Certificate in Medical Insurance Billing/Coding and Collections, February, 2009

Summary of Qualifications

Excellent in-person and telephone Customer Service skills

Proficient in Medical Terminology, ICD-9 and CPT Coding

Medisoft Patient Accounting System and Medical Insurance Billing

Computer literate using Windows Microsoft Suite

Strong Oral and Written Communication skills

Experience in Sales and Cashiering responsibilities

Relates well with people of all ages, and backgrounds

Experience

Automobile Club of Southern California, La Mesa, CA 1999-2007

Telephone Operator/Dispatcher

Responsible for the dispatch of drivers to assist members with automobile

Roadside emergencies; maintained computer Data Base and Membership files;

Conducted Map Search for various locations; Answered busy telephone lines.

Macy’s, La Mesa, CA 1989-1999

Sales Associate Highest Sales Awards

Assisted customers on telephone and in person with merchandise purchases

Performed stock replenishment, updated merchandise and price changes

Responsible for cashiering and reconciliation of daily receipts

May Company, El Cajon, CA 1986-1989

Sales Associate

Responsible for preparation of merchandise for sales; perform markdowns for

Special sales events; restock merchandise as required

Provided customer assistance in person an on telephone

Performed required cashier duties

Wackenhut Security, San Diego, CA 1984-1986

Security Guard

Patrolled private airport site; screened public for security and safety clearance;

Answered telephones; filed required paperwork

Fleetwood Pacific, El Cajon, CA 1983-1984

Performed assembly line duties in paper manufacturing company

Master Security, San Diego, CA 1982-1983

Performed dual responsibilities to include on-site patrol of various buildings and

Dispatching of security guards out in the field

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