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Customer Service, Accounting, Finance

United States
April 20, 2012
Contact Info:

Kim R. George

**** ********* ******

Charlotte, NC 28216

(718) ***-****


**** – Present Harlem Arts Alliance, Associate Director, New York, NY

• Manage HAA’s programming which includes determining, scheduling, booking and confirming performing & visual artists, press, photographers, VIP guests, venues, speakers and topics/headline billings

• Maintain press list (keep contact list up to date)

• Program and handle logistics for events which includes greeting guests, obtaining permits, designing the “run of show”, booking and confirming performing, visual artists and photographers, executing artists agreements, writing scripts for the master of ceremony, securing vendors, collaborating with sponsors and creating “shot” list for photographers

• Ordering, management and sale of promotional products and merchandise

• Schedule radio & TV interviews for artists and HAA key staff or Executive Board members.

• Implement marketing strategies to better utilize social media and increase internet presence

• Connect with & cultivate relationships with print, radio, TV and internet media partners

• Oversee HAA membership services and development

• Coordinate annual giving campaign includes making, tracking, managing, reporting and recording solicitations made via mail, phone, email or ads to constituents

• Layout and design HAA newsletter, brochure and e-marketing material

• Represent HAA at monthly meetings, workshops, training seminars and events

• Supervise staff, volunteers and interns

• Manage HAA’s Blog publication & website maintenance and upgrades

• Process banking transactions (including logging entries, verify balances, batching transactions, making deposits and payments)

2009-2010 Harlem Arts Alliance, Administrative Coordinator, New York, NY

• Managed HAA's website redesign and user friendly functionality

• Oversaw implementation of HAA’s new membership tracking process and member benefits program

• E-commerce vendor set up

• Coordinated daily office operations including conducting daily staff meetings

• Addressed and resolved outstanding items involving key and essential matters.

• Supervised the handling and dissemination of confidential information and documents.

• Developed and maintained Office Operations Procedure Manual.

2006- 2009 Bronx Christian Fellowship Economic Development Corp.

Project and Operations Manager, New York, NY

• Coordinated daily office operations including conducting daily staff meetings

• Addressed and resolved outstanding items involving key and essential matters.

• Handle the logistics for events and programs including product sales & promotion (at events & online store)

• Facilitated office equipment purchase and installation (including office supplies and computer software).

• Supervised the handling and dissemination of confidential information and documents.

• Developed and maintained Office Operations Procedure Manual.

• Prepared Press Releases, bulletins, event flyers and correspondences, also reviewed and edited the quarterly Newsletter.

• Processed banking transactions (including verify balances, making deposits and payments).

• Supervised backstage and front of the house team (product sales, guest coordination and seating and overall flow) for off-site programs and events.

1994 - 2006 Cheerful Lounge Inc., General Manager, Bronx, NY

• Developed processes to enable compliance with the New York State Department of Mental Health and Hygiene, New York State Liquor Authority, New York State Department of Taxation and Finance and the IRS.

• Recruited, scheduled and supervised employees. Conducted training on cash register, in house computers, and coordinated all orientation sessions for new hires.

• Monitored employee files for monthly compliance requirements using computer system to generate reports, including payroll.

• Business Analysis: manufacturing and business decision analysis, economic decision-making, forecasting and variance analysis

• Implemented process for improvements and analysis on new business, new equipment and cost reduction initiatives

• Fiduciary Duties: internal financial control environment, balance sheet and income statement preparation and review, month-end close process and maintained company’s transactional systems

1990 - 1994 The Vanguard Group, Senior Accountant, Valley Forge, PA

• Headed new account conversion team: designed and updated procedures to accommodate for transfer of assets with new company’s investor relations manager, the transfer agents and other agencies.

• Developed and executed plan for more efficient set-up of new fund on Vanguard’s accounting system, including daily progress reporting to management.

• Supervised staff: Structured daily work flow. Reviewed daily fund accounting entries and determined required account reconciliations.


Planning, Managing and Organizing – determine and implement strategic planning initiatives; establish methods to streamline internal controls and procedures; initiate preparing and analyzing reporting data for management accurately and timely.

Communication – consult and interact with internal and external contacts at all levels via telephone, email and written documents, to ensure successful communication of information regarding programs, procedures, contracts, agreements and reports as well as execution of these documents.

Analytical and Problem solving - independently resolve in-depth queries in an effective and efficient manner and with internal and external contacts to find appropriate and beneficial solutions which yield a high level of quality.

Team Player - Enjoy sharing knowledge and encouraging the development of

others to achieve all team, office and company objectives.



Microsoft: Outlook, Excel, Word, Access, PowerPoint and Publisher


Cheyney University, Cheyney, PA

Bachelor of Science in Business Administration – Accounting Concentration

George Washington High School, New York, NY

Received Honors and Regents High School Diploma


• Sponsor and Chair, Annual BCF Back to School Initiative:

Collaborated with neighborhood businesses for support, networked with other community organizations and established relationships with children and their families.

• Volunteer, Cheyney University Admissions Office, Student recruitment in New York City and The Sherri Arnold Graham Foundation: A Ministry for Breast Cancer Awareness and Support.

• Facilitator, Bronx Health Reach Inc. Nutrition and Fitness Program Initiative.

• Moderator, Bronx Christian Fellowship Development Corporation community Financial Literacy Workshop.

• Board Member, Multi Ethnic Center, an afterschool and youth community initiative.

• Cheyney University NY Alumni Area Representative.

• Who’s Who in America Listing & The National Honor Society


Dr. Suzan D Johnson Cook

United States Ambassador-at-Large for International Religious Freedom

(718) ***-****

Michael Unthank

Executive Director

Harlem Arts Alliance

229 West 135 Street

New York, NY 10030

(917) ***-****


Sherri Arnold Graham

Founder and CEO

The Sherri Arnold Graham Foundation

1521 Owen Park Lane

Fayetteville, North Carolina 28304

(910) ***-****

Henry Allen Belin III

Senior Pastor

First AME Church – Bethel

60 West 132 Street

New York, NY 10037

(917) ***-****

Margaret Mack

Retired Educator

726 North Broadway

Yonkers, NY 10701

(914) ***-****