ResumeLogin
Search for: Jobs   Resumes
Keywords or title City, state or zip code

New York Data Entry Customer Experience Quality

Post jobs
Country: United States
State: New York
City: New York
Salary: Open
Posted date: 4/18/2012   all resumes
Email: sxn84q@r.postjobfree.com
Contact Info: ***********@*****.***
Show Full Resume Send Message Free
Email me new resumes like this


Email
Resume Text:


SABRINA JONES
**** *** ***. #**
New York, NY Zip 10026
212-***-****
sxn84q@r.postjobfree.com

PROFESSIONAL SUMMARY

Senior clerk professional with banking experience in mail remittance processing in retail and corporate accounts. Handle over 20 accounts on a daily basis, including certified and priority mail. Cross-trained in various departments when needed. Maintain a professional demeanor. Known to be a hard working, reliable, trustworthy, detail orientated, and a team player.

PROFESSIONAL EXPERIENCE

BNY MELLON (formerly Bank of New York), New York, NY 2008 – 2011
Mail Opening Clerk
• Follow written customer account instructions to accurately open, scan, sort and batch customers’ remittance.
• Coordinate and organize work and meet deadlines.
• Responsible for complete batches in order to transmit data to our customers’ accounts receivable.
• Accurately encode customer payment amounts using TRP/AWS/Imagescan data entry equipment.
• Cross-trained in all areas to ensure timely processing during production peaks.
• Able to achieve and maintain productivity and quality.
• 10-key data entry and alpha-numeric processing of incoming payments.
• Position requires hand-eye coordination and manual dexterity to meet account baselines.

JP MORGAN & CHASE, New York, NY 2007 – 2008
Healthcare Lockbox QC Clerk
• Reviewed batches of checks that were prepared by extractor with special instructions from the corporate customer.
• Quality check done carefully to ensure the batches were done correctly.
• Healthcare department required constant excellence and confidentiality while working on these documents.
• Handled batches carefully. Quality check looked for payee errors, live checks, post dated, and stale dated checks following clients’ instructions.
• Standard operation procedure (SOP) was followed unless otherwise instructed.

BANK OF NEW Y ORK, New York, NY 2006 – 2007
Corporate Lockbox Clerk
• Prepared lockbox accounts daily for individual customers and customers with special instructions.
• Handled registration of client accounts prior to data entry to update and credit client accounts.
• Collated and copied clients’ checks for mailing following special instructions.
• Item processing – keying checks on the TRP/AWS Imagescan, effectively sorted and processed.

EDUCATION

Diploma, Bartlett High School, Anchorage, AK

PROFESSIONAL DEVELOPMENT

Anti-Money Laundering Courses (Basic and Advanced), BNY Mellon, New York, NY
Ethical Leadership, BNY Mellon, New York, NY
Government Contracting Compliance, BNY Mellon, New York, NY
Complying with HIPAA
Insider Trading
Code of Conduct
Bribery and Corruption
Code of Ethics

SKILLS

Microsoft Office, AS400, Opex 50-51 Mail Opening Equipment, Typing 40-45 wpm
10-key and alpha-numeric data entry, TRP/AWS Imagescan Data Entry Equipment,

AWARDS

Perfect Attendance Award for 2009

Similar Resumes

Human Resources Management Manager Project Business
United States - applicant, peoplesoft, hrms, hris, sap,...

Assistant Sales Nurse High School Medical Healthcare
Philippines, VIGAN, Ilocos - nurse, philippines, civil, phil, sur, riyadh,...

Entry Level Quality Assurance Construction Assistant
United States - entry level, construction, concrete, illinois,...

Front End Clerk
New York, NY - pharmacy, driver, counselor, front end,...

Developer Project Engineer Management Application
United States - developer, architect, ios, android, java, engineer,...

Customer Service Engineer Manager Field Management
Lincoln, NE - guam, aus, technical service, engineer manager,...

Information Technology New York Sales Software
Bronx, NY - final cut, mario, font, support analyst,...

Server Web Sql Oracle Application Management Administrator
India, Tanuku, AP - message broker, rhel, coldfusion, ports, tsql, udb,...

Sr Business Objects Developer
Fremont, CA - obiee, developer, etl, dubai, oracle, bi, siebel,...

Customer Service Medical Manager Assistant Management
Moreno Valley, CA - nursing, jacksonville, operator, medical office,...



©2014  PostJobFree.com - Home - Latest Resumes - - Update or Delete my resume