TIMOTHY F. O'CONNOR

607-***-****

OBJECTIVE

Challenging position where I can contribute my extensive range of management acumen and leadership skills.

PROFILE

Motivated, high-energy, results-oriented personable professional and committed team player with a sustained and successful track record of accomplishments.

Accustomed to leveraging an insightful aptitude for identifying opportunities for performance improvement within complex operational environments by analyzing various approaches and developing, designing, and implementing strategically innovative solutions across the entire healthcare delivery continuum.

Diplomatic and tactful executive with demonstrated competence in mentoring, managing and developing the potential of professionals and staffs at all levels inspiring them to achieve superior results.

Flexible and versatile – able to maintain a sense of humor under pressure with a career track record that demonstrates consistent professional growth, stability and personal development in a wide range of healthcare environments to include acute care hospital settings, large-scale long term care operations and community based services.

MAJOR STRENGTHS AND AREAS OF EXPERTISE:

Engaging Leadership, Excellent Communication Skills, Strategic Enterprise Planning and Program Execution, Project Management, Organizational Strategy Assessment and Re-design, Leadership Training, Contract and Union Negotiations, and Strategic Business Development,

HIGHLIGHTS OF QUALIFICATIONS

RESEARCH AND PLANNING:

Commissioned multiple focus groups and primary and secondary market research surveys which resulted in the development and opening of a new 112-bed, state-of-the-art, senior living apartment complex and a 42-bed skilled nursing facility expansion

Created an outcome-based organizational philosophy coupled with a multi-year strategic plan and an" “Innovation Grant" program that resulted in improved staff morale and consistently produced combined cost reductions and enhanced cash flows ranging from $150,000 to over $1 million in various organizational settings.

Directed a regional feasibility study for the creation of a hospital-based Managed Care Program (HMO) and established EMT and Paramedic programs in multiple communities.

MANAGEMENT AND FINANCE

Experienced in a broad range of business functions including finance, operations, marketing, new services development and the design and deployment of business / clinical information systems.

Completed two tax-exempt bond financings for over $29.5 million and conducted a successful $750,000 capital campaign and accessed over $650,000 in grant funding.

Established new community based revenue streams which included a Home Health Care Agency, Adult Social Day Care Program, Geriatric Case Management Services and a unique retail outlet at a local mall for family caregivers

Recruited and created joint ventures with 14 new physicians and constructed a freestanding Family Practice clinic in addition to the establishment of a Level III ER trauma service.

LEADERSHIP DEVELOPMENT

Through staff engagement and empowerment, significantly reduced staff turnover by 40% by implementing staff development programs and a corporate culture that promoted and reinforced individual achievement through the successful attainment of organizational strategies and objects.

Uniquely qualified and skilled to create the conditions where managers understand and embrace the desire to make a difference and improve operational work flow performance and advance the sharing of knowledge throughout the organization with a specific focus on improving service quality and efficacy, and operational efficiency

COMMUNICATIONS / PRESENTATIONS/PUBLICATIONS

Authored and presented multiple association and educational sponsored seminars at the national, state and local levels on performance improvement and leadership development.

Testified at the U.S. Congress Ways and Means, Health Care Sub Committee and selected to attend an exclusive meeting with Congressional members in Washington D.C. to present innovative ideas for healthcare reform.

Prepared complex reports and authored professional correspondence for investment bankers, boards of directors and external organizations. Designed and delivered a series of classes that focused on staff development and management education in numerous settings.

Published in two national journals: Nursing Homes Magazine and QP Magazine – the Journal of the American Society of Quality

PROFESSIONAL EXPERIENCE

ACUTE CARE – (11 YEARS)

Vice-President - Ancillary Services Arnot Ogden Medical Center, Elmira NY 1984 - 1988

Director of Nursing - Administration Lake County Memorial Hospitals, Ohio 1978 - 1981

Captain US Army - Medical Service Corps 1971 - 1976

LONG TERM CARE- (15 YEARS)

President / C.E.O. Bethany Village, Horseheads, NY 1988 - 2003

MANAGEMENT CONSULTANT (10 YEARS)

Senior Associate Witt Associates, Oakbrook, IL 1981 -1984

Management Consultant 2003 - Present

EDUCATION

MBA State University of New York Buffalo

BS Niagara University

COMMUNITY

Little League. School District Athletic and Educational Committees. Boy Scouts of America. Troop Committee Chairman, Church Council Chairperson. Youth soccer, baseball, and softball coach. NYSHSA Baseball Umpire. Volunteer Community Dispute Resolution Mediator

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