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ESL Teacher for more than 15 years/Trained call center agent

Location:
Philippines
Posted:
January 11, 2012   all resumes
Email:
swkxlb@r.postjobfree.com
Contact Info:
************@*****.***


YVONNE MARIE C. MANGAOANG
#AB-** Central Ambiong
La Trinidad Benguet, Philippines 2601
Phone #+63-906-***-**** swkxlb@r.postjobfree.com

Profile
Professional, dedicated and hardworking individual with more than 30 years of extensive experience in human resource supervision, relation, interaction. Excellent communication skills and an aptitude for costumer service.

Education Bachelor of Arts Major in Accounting. 1990
Saint Louis University, Baguio City , Philippines

Bachelor of Arts Minor Degree, Management
Saint Louis University, Baguio City, Philippines

Human Resource Management Training Certificate
ESL ( English as a Second Language) Training certificate

Skills
Highly Proficient in communication, interaction with foreign national and costumer service abilities.

Work History

HUMAN RESOURCE ASSISTANT SUPERVISOR
Finance and Human Resource Department
BHM CONSTRUCTION
Baguio City, , Philippines
The primary task of supervising employees to address needs and problems
within the company .

English Teacher/Tutor, November 2002-Present
Baguio English Communication Institute
Baguio City, Philippines

Responsibilities
ESL (English as a second language) teacher to foreign nationals particularly, Koreans, Japanese and Chinese.

UPPER LEVEL ESL TEACHER to Professionals and College graduate foreigners. Focusing on their area of expertise.
ESL Teacher Summer Camp - Supervision and teaching of foreign national ages 10-15

Honors and Activities Consistent/Excellent supervising and management skills as per employees and human resource management annual Evaluation.

Consistent/Excellent ESL teacher to professional and college graduates foreign nationals as per individual evaluation from students.

6 months OJT as a call center agent specializing in arbitrating for the company for a particular product. Costumers are based in the USA.

Reference Are available upon request.