Customer Service Medical
Resume:
Arlene C. Wilson
Houston, Tx 77084
Cell#: 832-***-****
SUMMARY: 10 plus years of experience in the areas of Education, Customer Service and Administration.
WORK HISTORY:
06/2008 – 08/2009 & 05/2011 – Present: Mothers Day Out Coordinator & Adm. Asst.
- Taught a variety of subjects and prepare children ages 18 months to five years of age for school.
- Hire and train childcare staff.
- Maintain the facility’s supplies, safety standards and coordinate inspections with the State of Texas.
- Meet weekly with child care staff to review curriculums for the week and meet with parents regarding the program and tour of the facility.
- Type, file, handle incoming/outgoing calls and relay messages to proper personnel. Prepare and make copies of bulletin for Sunday services.
12/2009 – 02/2011: Common Access Card ID Operator
- Provide contractor support to Government clients or Government representatives (Contractors) as an ID Operator at Landstuhl Regional Medical Center, Germany.
- Responsible for accountability, control, verification and issuance of Military Identification (ID) Cards.
- I assumed the duties of registering and maintaining Defense Eligibility Identification System (DEERS/RAPIDS) as part of a Verifying Official’s responsibilities.
- Perform routine maintenance on RAPIDS Workstation.
02/1997 – 01/2008: Special Ed. Aid for Alief Independent School District
- Schedule and coordinate all Special Ed. Meetings for Special Ed. Teachers and for 100+ Special Ed. Students.
- Assist the School Diagnostician & Speech Therapist with Initial Evaluations/Re-evaluations by doing research for each Special Ed. Student.
- Review, verify and input data into a program for the district before delivering data to main office. I file, type, handle all calls, took care of outgoing and distribute incoming mail and prepare conference room.
12/1992 – 08/1996: Adm. Asst. for District Mayor of Guam
- Coordinate our District Mayor’s appointments, meetings and flights. Arrange the conference room and prepare materials needed for the meeting. I coordinate all holiday and sports events for our district.
- Arrange flights, room and board and coordinated appointments for those in need of medical attention off island.
- Manage outgoing expenses for the office as well as for the district itself. Responsible for picking up and distribution of employee checks. I type, file, distribute incoming mail and took care of outgoing mail.
EDUCATION: Graduated Class of 1980 – George Washington High School , Mangilao, Guam
CERTIFICATES: Employee of the Week, O’Donnell Middle School, School Year 2006-2007. Certificate of Training for Licensed Center Orientation, August 12, 2008 and Certificate of Appreciation for Deployed Warrior Medical Management Center at Landstuhl, Germany, November 2010.
SECURITY CLEARANCE: Valid Security Clearance: Background Investigation/Secret Security Clearance.
REFERENCES:
- Reverend Nick Oyer, Pentecostals of West Houston, Tx
- Chief Christina Reed, DWMMC Landstuhl, Germany
Personal e-mail address: *-***@****.***
Military e-mail address: *********.****@*****.****.***
- Cliette Hodges, Pentecostals of West Houston, Tx
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