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Product Manager, Six Sigma Black Belt

United States
April 06, 2009
Contact Info:

Flavio Quinn Andrade

**** * ******** ***.

Phoenix, Arizona 85016

Home Phone: 480-***-****

Cellular: 480-***-****


To develop a successful career in a company where I can apply my management, technical, marketing, sales and financial skills toward the development of new products and the continuous improvement of existing processes. My experience covers several important areas of business, including product marketing and new product development, systems engineering, software engineering, ASP/ColdFusion programming, supplier selection and management, product life cycle, Lean Six Sigma DMAIC and DMADV, general business management and administration, new business development, start-up companies, sales and presentations, financial modeling, team management and general marketing development.

Work Experience

Product Manager and Six Sigma Consultant

T38, Inc., Phoenix, AZ

07/2004 - Present

Product Marketing and Management consultant focused on applying Lean Six Sigma principles to improve existing products or services (using DMAIC methodology) and develop/launch new offerings (DMADV methodology). Managed products include mobility services (middleware, applications, policies, processes, and devices), wireless LAN infrastructure, and VoIP services. Responsible for product life cycle management (voice of customer, requirements, specifications, development, launch), competitive research, preparation and presentation of product plans, business reports, feasibility studies, RFP design, supplier selection, marketing development, Internet strategies and business plans. Mentored several Green Belts and Black Belts to help them achieve Six Sigma certification. Acting as a full-time consultant at DuPont's Telecom Group from 7/2004 to present. Completed three Six Sigma Black Belt projects.

Product Manager, Web Applications Architect

T38, Inc., Phoenix, AZ

11/2001 – 06/2005

Responsible for design and development of several web-based ASP applications, including a political campaign multimedia database, project management extranet, online political donation site, credit card services sales and application system and several political advocacy systems.

Product Manager

Diveo Broadband Networks, Inc., Fort Lauderdale, FL

2/2001 - 11/2001

Product Manager for the company's core businesses, colocation and managed dedicated hosting services. Responsible for the entire product cycle, including market research, product conceptualization, financial analysis, implementation, launch, provisioning, sourcing, marketing, establishment of procedures, training and sales development.

General Manager

DURO Communications, Orlando, FL

2/1997 - 2/2001

Responsible for the operations of DURO Communications on the Gulf Coast region (coverage from Tallahassee, FL to New Orleans, LA). Services provided include Internet access, hosting, collocation , web development and programming. DURO had close to 500 employees and 300,000 customers. Responsibilities included operations, marketing, sales management, customer support (call center) and administration. Previous positions included Director of Sales and Director of Product Management.

VP Marketing & Sales

Intelligent Development Systems, Inc., Pensacola, FL

8/1995 - 12/1998

Started a software company that designed and distributed software for the car rental industry and later developed into internet-based application service provider. Responsibilities included sales, marketing communications and product marketing. Major achievements include the creation of the first yield management system applicable to all sizes car rental companies and the deployment of one of the first web-based rent-a-car reservation systems in the USA. Successfully negotiated the official endorsement of the yield management system by Thrifty Car Rental, Orion Systems and Bluebird Car Rental Systems. Participated in several conferences and trade shows, including an appearance as keynote speaker at the Ohio Association of Car Rental Agencies in Columbus.

Research Engineer

Universidade de Brasilia, Brasilia, Brazil

2/1991 - 4/1995

Headed the temperature measurement division of the Laboratory of Dynamic Metrology. Also participated in the development of the ISO 9000 quality assurance program at the Laboratory. Author and co-author of several papers in the areas of Dynamic Metrology and Internal Combustion Engines.


Master of Engineering, Systems Engineering (focus area: Software)

Arizona State University, Tempe, AZ

1/2006 - 8/2008

Systems engineering is an interdisciplinary approach and means to enable the realization of successful systems. It focuses on defining customer needs and required functionality early in the development cycle, documenting requirements, then proceeding with design synthesis and system validation. Areas of study include new product development, software engineering, industrial processes and enterprise modeling. GPA 4.0.

B.Sc. Mechanical Engineering

Universidade de Brasilia, Brasilia, Brazil

9/1988 - 11/1993

Licensed Mechanical Engineer (CREA/DF). Speaker of Class - thesis was rated A+ unanimously by the Ph.D. board.

Six Sigma, Certified Black Belt

Arizona State University/SSMI, Tempe, AZ

12/2004 - 9/2005

Six Sigma Black Belt certification; classes completed in June of 2005. Project certification achieved in September of 2005. Overall grade was 90/100.

Cisco Certified Sale Engineer

Pensacola, FL


Completed testing and certification with Cisco on the Small/Medium business series.


Professional Licensed Mechanical Engineer

1/1994 – Present, CREA/DF


Skill Name Skill Level Years of Experience

Accounting Intermediate 13

Business Planning Expert 13

ASP/Coldfusion Programming Intermediate 5

CRM, Billing Systems Basic 4

Financial Analysis Expert 10

Financial Engineering Expert 3

LAN Intermediate 10

Legal documentation, contracts Intermediate 6

Marketing Development Expert 13

Oral presentation Expert 18

Photoshop Expert 8

Product Management Expert 13

Product Marketing Expert 11

Program Management Expert 6

Quickbooks Expert 15

RFP Design and Scoring Expert 4

Sales Proposals Expert 11

Six Sigma Black Belt Expert 4

Supplier Management Expert 4

WAN Intermediate 4

Web development Intermediate 10

Copy writing Expert 13


English (fluent read/write/oral)

Portuguese (fluent read/write/oral)

Spanish (fluent read/oral, advanced write)

French (advanced read/write/oral)

Italian (basic read/oral)