Office Manager/Executive Assistant
Resume:
MARIA VARGAS
**** ***** **., *********, ** *****
**********@***.***
________________________________________
CAREER OBJECTIVE
Results-driven sales and marketing specialist eager to apply dynamic business development, account management, and team leadership skills toward actively supporting the employer in optimizing sales and profits
________________________________________
PROFILE
Offer numerous years of sales and marketing experience within the travel industry, with expertise in territory development and account management
Demonstrated ability to provide excellent service for existing customers while expanding sales pipeline in highly competitive environments; manage key accounts, develop niche markets, administer major contracts resulting in high-revenue transactions
Effectively prospect, secure, and retain diverse client base; develop and implement innovative business development plans
Monitor trends and developments, including competitive services and marketing activities; successfully identify and capitalize on opportunities to penetrate and develop markets
Strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; recruit, train, and direct top-performing sales teams
Dynamic communication, presentation, negotiation, and relationship management skills
Proactive team player equally effective in independent and collaborative environments
Sharp technical proficiencies including TECH 7 , Worldspam, Sabre, Amadeus, Raddix
Bilingual in English/Spanish
________________________________________
PROFESSIONAL EXPERIENCE
Reservations Supervisor, Avolar Airlines 2007 – 2010
• Successfully oversaw all aspects of sales, marketing, human resources, and client relations for Mexico’s premier budget airline and its affiliate, Trans Energy USA, a wholesale bulk fuel transportation company
• Created comprehensive marketing plan, developed and implemented advertising campaigns, and actively participated in major international trade shows and events, including Tianguis Turistico in Acapulco and EBACE 2007 in Geneva
• Performed extensive business development functions including prospecting for new clients and providing ongoing follow-up with existing customers; created FIT programs for travel agents, determined pricing structures, negotiated major contracts, and promoted incentive programs for large group/corporate accounts
• Hired, trained, and managed personnel; executed administrative and purchasing duties
Sales Supervisor, Vacations for Less, Inc. 1995 – 2007
• Expertly grew key territory through effectively servicing retail travel agency accounts; designed marketing proposals, developed and conducted training seminars, delivered winning presentations, and implemented incentive programs
• Secured advertising contracts and media placements, served as public relations representative, recruited new clients and marketing partners, and collaborated with the Mexican Tourism Office on special events
Travel Consultant, Barvi Tours 1988 – 1995
• Provided excellent customer service, generated sales leads, distributed marketing collateral to a large network of travel agents and organizations, and booked reservations
• Additionally offered full-service office support including accounting, inventory management, and administrative responsibilities
________________________________________
EDUCATION
Business Administration, University of Sonora, Mexico
Venice Adult High School
References available upon request
Contact this candidate