Patricia Cano Kuchmay

* **** Belton Rd * El Paso, TX 79912 * ssksu9@r.postjobfree.com * 915-***-**** *

SKILLS:

Certified in ISO 9001/QS-9000 quality standards; proficient in Microsoft Excel, WordPerfect, PowerPoint and Outlook applications; excellent interpersonal and communication skills; detail-oriented, honest and dependable; bilingual in English and Spanish.

PROFESSIONAL EXPERIENCE:

Aug 2011 to Dec 2011 – NEW YORK LIFE INSURANCE, El Paso, TX

Sales Agent

Acquired license to sell life and health insurance within the state of Texas; contacted natural market to strengthen relationships and identify sales opportunities; provided product information to potential clients; conducted informational presentations; partnered with other agents to conduct free child ID clinics.

Dec 2007 to Sept 2010 – AIR SYSTEM COMPONENTS, El Paso, TX

Quality Engineer

Supervised quality inspectors in the management of the plant’s quality assurance; implemented procedures to meet quality standards and acquire ISO certification; identified issues, determined root causes and implemented corrective actions; reduced customer complaints by 55% and warranty costs by 90%; managed internal audit team and assignments; participated in all Lean projects.

June 2006 to Oct 2007 – CTI TRANSPORTATION & LOGISTICS, El Paso, TX

Sales & Acct Rep

Met with customers to review transportation & logistic services offered by CTI; expanded on international shipping services; compiled quotes and assisted in dispatch and other areas; designed and created company brochure.

Sept 2001 to June 2005 – FORD MOTOR COMPANY, Dearborn, MI

Quality Analyst

Produced research survey reports; compiled and presented customer satisfaction metrics to engineering and manufacturing divisions; saved department $92,000 in supplier reporting costs; managed and led data analysis group in the absence of the supervisor; supported advanced market research projects and teams; prepared vehicles with test equipment and instrumentation to analyze data and interpret results; managed ad-hoc survey assignments with accuracy and promptness.

Sept 1999 to Sept 2001 – FORD MOTOR COMPANY

Quality System Lead Auditor – Livonia, MI

Conducted internal audits within engineering departments of transmission operations; ensured that objectives/requirements were met according to ISO standards; examined documentation to identify non-conformances and present corrective actions; generated metric data and charts to present to upper management; improved processes and procedures.

Mar 1994 to Sept 1999 – FORD MOTOR COMPANY, Livonia, MI

Product Design Engineer

Designed and modified components related to shift accumulator piston systems within automatic transmissions; worked with manufacturing to improve design, review assembly issues and perform prototype test runs; prioritized and conducted tests on manual and automatic transmission assemblies.

Mar 1993 to Mar 1994 – DAYKIN ELECTRIC, Livonia, MI

Sales Engineer

Met with customers to ensure quality satisfaction and aid in any product design modifications; completed rotational program of transformer assembly and production.

EDUCATION:

UNIVERSITY OF TEXAS AT EL PASO, El Paso, TX

Aug 1991 - Bachelors of Science degree in Electrical Engineering

Student Vice-President of Institute of Electrical & Electronics Engineers (IEEE); 1989-1990.

Student member of the Society of Mexican-American Engineers & Scientists (MAES) / Society of Hispanic Professional Engineers (SHPE); 1987-1991.

~ REFERENCES UPON REQUEST ~

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