**** *. ******** • FOREST PARK, IL. *****

PHONE 708-***-**** •CELL 773-***-****

E-MAIL src2ii@r.postjobfree.com

MEGHANN MALLETT

OBJECTIVE

To obtain a position that will allow me the opportunity to utilize and expand my Administration skills, and provide me an opportunity to advance.

PROFESSIONAL EXPERIENCE

April 2009 – August 2010 Loyola Medical Center Maywood, IL

Call Connection Center Representative/ Operator

• Operator/ Customer service

• Direct callers to proper departments

• Doctors’ answering service/scheduling appointments

Feb 2008-Dec 2008 My Chauffeur Elk Grove, IL

Reservation Agent

• Customer Service/sales/scheduling appointments

April 2006 –Feb 2008 American Family Insurance Broadview, IL

Office Manager

• General Office responsibilities/Customer Service Liaison

• Responsible for agency billings

• Licensed insurance agent assistance

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2005 McCraney Family Chiropractic Oak Park, IL

Chiropractic Assistant

• Responsible for patients’ medical scheduling and billing

• Receptionist

• General office work

2004-2005 First Suburban National Bank Maywood, IL

Loan Administrative Assistant

Preparing documentation for bank loans/General office work

SUMMARY OF QUALIFICATIONS

• Accounting/billing skills

• General Office skills

• Customer Service skills

• Phone sale experience in call center

• Netscape and Internet Explorer Browser skills Proficient in Microsoft Word, Power Point, Microsoft Excel, and Microsoft Works

EDUCATION

2001-2005 Proviso East High School Maywood, IL

High School Diploma

2005-2011 Triton College River Grove, IL

Associate of Science