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Customer Service

Location:
United States
Salary:
13
Posted:
March 28, 2012

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Resume:

NIXZALIZ VARGAS

*** * ** ***

Hollywood, FL *****

Phone: 954-***-****

sqjx3m@r.postjobfree.com

Abilities

Bilingual in English and Spanish

* ***** ********** ** * Pharmacy Technician

Pharmacy Technician Certification 8/2008 to 3/2014

Medical Insurance verification

Microsoft Office Suites, Win Pharm Software, NRX Softwareby QS1, RX Connect Software, and Intercom Plus Software applications, data entry,

Internet research, social media.

Account Management for Medical Supplies, inventory, classifications, ordering,

receiving.

Detail oriented multi-tasker

Excellent interpersonal and customer service skills

Employment History

Pharmacy Technician

08/2011-Present

Assisted pharmacist with providing prescribed medication to customers upon request.

Answered phones calls from customers inquiring about medication availability, refills, general questions and concerns.

Entered customers’ information into data base and maintained accounts.

Managed accounts from medical supply vendors assuring supplies were replenished, incoming supplies matched invoices and payments were processed.

Accurately maintained inventory of medication and medical supplies.

Trained new hires on pharmacy software and supervised their performance during training period.

Contacted various insurance companies to verify coverage and obtain prior approvals

Cashier

07/2010 - 11/2010 Delaware North Fort. Lauderdale, FL

General cashier duties. Serviced customer food orders, balance the cash register. Prepared the utensils for the shift.

Pharmacy Inventory Associate

08/2008 - 06/2009 Duane Reade Pharmacy New York, NY

Responsible to scan all merchandise in the pharmacy. Created paper work after inventory. Assisted with scanning the pill bottles, syrups and other supplies.

Inventory procedures included using a Telson Gun to count merchandise and hand count when necessary.

Trained two new hires in inventory procedures.

Pharmacy Technician

11/2007 - 05/2008 The Medicine Cabinet Yonkers, NY

Assisted pharmacist with providing prescribed medication to customers upon request.

Answered phones calls from customers inquiring about medication availability, refills, general questions and concerns.

Entered customers’ information into data base and maintained accounts.

Managed accounts from medical supply vendors assuring supplies were replenished, incoming supplies matched invoices and payments were processed.

Accurately maintained inventory of medication and medical supplies.

Trained new hires on pharmacy software and supervised their performance during training period.

Contacted various insurance companies to verify coverage and obtain prior approvals

Pharmacy Technician

04/2006 - 05/2007 Walgreens Pharmacy Davie, FL

Assisted pharmacist with providing prescribed medication to customers upon request.

Initially started as cashier and promoted to pharmacy technician.

Answered phones calls from customers inquiring about medication availability, refills, general questions and concerns.

Entered customers ' information into data base and maintained accounts.

Managed accounts from medical supply vendors assuring supplies were replenished, incoming supplies matched invoices and payments were processed.

Accurately maintained inventory of medication and medical supplies.

Trained new hires on pharmacy software and supervised their performance during training period.

Contacted various insurance companies to verify coverage and obtain prior approvals.

Secretary

08/2001 - 06/2006 Broward Community College Davie, FL

Provided administrative support to 8 counselors in the Student Success Department.

Filed and coordinated student records and files assuring all documents were in order. Scheduled appointments between counselors and students, managed counselors ' calendars for availability.

Created flyers and posting utilizing PowerPoint on department closing, events and updates. Answered incoming calls, determined nature of business, recorded messages or transferred calls to appropriate extension.

Education History

Pharmacy Technician Certification 8/2008 to 3/2014

08/2005 Broward Community College, Associates Degree in Human Resources.

References provided upon request.



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