Résumé of

DAMON GIMS

PROFESSIONAL SUMMARY

An Application Support/Business Analyst with over 10 years of experience in ERP application support (HR, Benefits, Payroll, Financial Modules) and Relational Database Management Systems. Over 7 years experience in the implementation, upgrades and support of Lawson’s HR, Payroll, Benefits and Financials applications. Background includes experience with International ERP systems, Payroll Processing, Crystal Reporting-ePortfolio, Database Architecture, System Maintenance, System Security and Business Process Analysis.

-Implemented Payroll & HR ERP system (Lawson) for Global subsidiary company in Dubai, UAE

-Managed projects as HR, Payroll functional support, report development and application knowledge

-Assist users with reporting and data inquiries. Develop ad-hoc (weekly, monthly) reports for department

-Heavy Crystal Reports, Crystal Enterprise, Excel, and Access experience

-Manage Lawson upgrades from 7.0.6 to 7.0.8, 7.0.8 to 7.2.3, 8.0 to 9.0

-Very proficient in database design, creating tables and forms

-Very competent in writing SQL statements (SQL Writer, Studio Management)

EDUCATION

B.S., Marketing Dec. 1997

Southern University at Baton Rouge, Baton Rouge, Louisiana

Computer Information Systems Aug 2002- May 2003

Houston Community College

CERTIFICATIONS/TRAINING

Lawson Human Resource Structure 9.0

Lawson Payroll Structure 9.0

Lawson Financials Structure 9.0

Lawson Essbase/ReportWriter

Microsoft Access 8.0 Level 3

Crystal Reporting Data & Report Structure

Cognos Impromptu Admin., Report Building V6

Business Objects Web Intelligence

SQL Query Writer

Microsoft Access Database Structure

APPLICATIONS:

LAWSON INSIGHT, COBRA, REMEDY, GASPER, GREAT PLAINS, PEOPLESOFT, ORACLE, SAP, SPSS, MS OFFICE, CRYSTAL, ADP, COGNOS

DATA MANAGEMENT/REPORTING:

ORACLE SQL, MS ACCESS, MYSQL, COGNOS IMPROMPTU, CYRSTAL, EXCEL, HYPERION

OPERATING SYSTEMS:

UNIX, MS DOS, WINDOWS 95/98/2000/2003/2007 NT

PROFESSIONAL EXPERIENCE

12/2008 – 6/1/2009

GLOBAL INDUSTRIES

Houston, Texas

IT Applications Analyst:

 Provide functional support for Lawson users in HR, Benefit and Payroll

 Assist with ongoing implementation projects; ADP/Lawson interface, Lawson upgrade 8.03 to 9.0

 Provide training and documented procedures for application users

 Develop adhoc reports and data inquires for HR, Benefit, and Payroll users.

9/2007 – 12/2008

GLOBAL INDUSTRIES

Houston, Texas

Lawson HRIS Reporting Analyst:

 Monitor data information needs and modify existing databases

 Provide access/training/troubleshooting of Lawson HR/PR database in addition to maintenance and audits of the system through various reports.

 Provides training and support for HRIS Data Processor

 Maintain and run a variety of required HR/PR reports for management

 Assist with upgrades/testing of HR/PR database in conjunction with SR. HRIS Analyst/Lawson/IT staff

 Contact person for all specific report requests from internal and external auditors

 Performs other related duties and assignments as required

 Support Lawson/Cobra Benefits Interface

4/2006 – 9/2007

CARDTRONICS

Houston, Texas

Reporting & Data Analyst:

 Day to day statistical analysis metric reporting, developing charts, graphs and presentations relating to the Customer Care and Vendor Relations department

 Extract & format data metrics for department reporting (daily, weekly, & monthly reporting)

 Design, develop, modify, & publish metric reports to user specifications

 Analyze complex data from multiple sources and develop professional reports and presentations in a timely manner which clearly and concisely communicate accurate, un-biased conclusions

 Perform data analysis, reporting & presentation preparation.

 Develop schedule and publish metric reports meeting user's business requirements

8/2005 - 4/2006

VICTORY MORTAGE GROUP

Houston, Texas

Database Administrator/Reporting Analyst:

 Implemented Access & Oracle databases in support of in-house developed and vendor applications.

 Responsible for long-term database storage

 Responsible for planning, executing, and maintaining data integration projects and database upgrades.

 Develops, implements and executes maintenance plans to maximize availability, performance, and reliability of databases

 Design, modify, & develop reports to user specifications

12/2001 - 8/2005

SCHLUMBERGER- INFORMATION SOLUTIONS

Houston, Texas

Lawson System Support/Data Analyst:

 Translate business requirements into detailed report design specifications.

 Develop financial reports and conduct analysis using various reporting tools (Business Objects Web Intelligence, Crystal Reporting, MS Access, SQL Query, Excel)

 Identify and help implement improvements to reporting tools, internal business processes, and training materials.

 Assist users to create/develop reports and on-line screens to support departmental goals (Payroll, Accounting, Tax, and HR).

 Maintain servers and SQL database engines related to the Remedy application.

 Conceptualized and programmed new features; providing technical support to project managers, service delivery managers and users of the Lawson system; developing, integrating, and maintaining related administrative database projects; supporting assessment of artifacts and documentations and reporting outcomes to appropriate departments.

 Conducted functional testing, regression testing, acceptance testing, beta testing and data verification.

 Conducted quarterly audits on SLB MNSA data and Voice over I.P. circuits to ensure cost, routers, circuit type and bandwidth are in sync with contract

 Created and regularly run reports to control data integrity and synchronization between systems (Crystal Enterprise, Oracle SQL )

 Controlled, create, and document interface processes between systems (SAP, Peoplesoft, Lawson)

 Modified and provided technical documentation for current and developed processes

 Design, modify, & develop reports to user specifications

1/2000 – 12/2001

SCI MANAGEMENT CORPORATION

Houston, Texas

Lawson Systems Support/ Data Analyst-HRIS Department:

 Assist users to create/develop reports and on-line screens to support departmental goals (Payroll, Accounting, Tax, and HR).

 Create and modify reports according to user specifications using report building tool (Cognos Impromptu), SQL, or Visual Basics.

 Work as a Team Player to redesign production environments for maximum development and testing with minimal impact to production within the Lawson System.

 Develop and execute test scripts. Testing will involve functional, integrated, and parallel testing.

 Assist with the verification of payroll programs during conversion.

 Developed project plan(s) and perform lead functions for environment upgrade.

 Assist and train non-technical users within the Lawson Business Suite.

 Work closely with HRIS Manager on outstanding Lawson issues. Communicate issues to Lawson Center of Excellence.

 Work with CSC (3rd party IT support vendor) concerning end-users hardware/software needs.

 Assume ownership of sub-systems assigned, making sure systems are in balance at all times.

 Design, modify, & develop reports to user specifications

Lawson Quality Assurance Data Analyst-Payroll Department (1/2000 – 11/2000):

 Resolved data discrepancies identified while loading electronically transmitted data across the Lawson payroll interfaces.

 Developed and maintained databases and Lawson reports providing sufficiency of all time records transmitted from field locations via interface systems.

 Performed payroll cycle reconciliation of all related general ledger accounts. Review/Audit Reports (AS400 to Unix file transfer).

 Conducted functional testing, regression testing, acceptance testing, beta testing, and data verification Created quality test documentation (i.e. test plans, test case(s), test matrix and test reports

2/1998 – 10/2000

BANK ONE CORPORATION

Houston, Texas

Online Banking Analyst- Online Banking Department

 Assisted customers with procedures to logon to the Online Banking Service through the Internet.

 Resolved technical troubleshooting problems customers experience on the web site.

 Performed necessary research through different Strategic Banking Systems to identify and resolve customer logon failures.

 User testing methods with dummy accounts to find results.

Banking Operations Specialist- Account Maintenance Dept (2/1998 - 6/1999):

 Tracked daily volumes of banking functions performed by employees (accounts received, accounts processed, accounts verified, errors, etc.)

 Transferred number of accounts processed and verified by employees into software applications. The programs within the applications calculate the employee’s incentives for the month.

 Designed spreadsheets and databases that met requirements using Microsoft Excel and Access.

10/1996 – 6/1999

UNITED STATES POSTAL SERVICE- REMOTE ENCODING CENTER

Baton Rouge, Louisiana

Data Conversion Operator:

 Monitor & maintain interface scripts between sub-systems and UPS software.

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