George Raleigh

**** * ***** *****

Broken Arrow, OK 74012

918-***-****

skukbg@r.postjobfree.com

Recent Accomplishments

Managed operations and administration of multiple multi-partitioned iSeries using HMS* Assigned to manage and successfully complete implementation of an enterprise-wide imaging and workflow system * Led team responsible for research, recommendation, conversion and implementation of new imaging and workflow system * Successfully researched, recommended, purchased, and implemented a digital recording system to replace a tape dictation system and integrated it with the workflow system * Managed four different areas of the IT department at the same time with 13 direct reports * Led iSeries Disaster Recovery and High Availability team and successfully completed Fail-over/Fail-back with user involvement

Professional Experience

Mid-Continent Group August 1991 – May 2011

Progression: Developer * Project Lead * Operations Manager/Senior Operations Manager

Developer 1991-1994

• Part of team that developed new policy administration application

• Maintained and supported legacy statistical and accounting system

• Was primary on-call support contact 24x7

• Monitored nightly batch and monthly processing for successful completion. Resolved any issues that occurred

• Knowledgeable with MS Office products

Project Lead 1994-2001

• Implemented and supported AS/400 based Workflow application

• Supervised and planned all hardware & software upgrades to iSeries systems

• Maintained and supported legacy statistical and accounting system

• Participated in vendor selection, invoice review & approval

• Implemented and supported COLD application

• Was primary on-call support contact 24x7

• Monitored nightly batch and monthly processing for successful completion. Resolved any issues that occurred

• Worked on special projects for senior management as assigned

• Maintained close contact with user community including training when necessary

• Supported four branch offices via phone support and RDP

• Knowledgeable with MS Office products

Operations Manager/Senior Operations Manager 2001-2011

• Supervised and planned all hardware & software upgrades to iSeries systems

• Was primary on-call support contact 24x7

• Assumed management of team to complete implementation of new workflow system using VB6 and .Net

• Participated in vendor selection, invoice review & approval

• Managed four different areas of the IT department at the same time with 13 direct reports

o iSeries administration

o Helpdesk/Tech Support

o Quality Assurance

o Image & Workflow (Enterprise wide)

• Supervised conversion of iSeries storage to external storage on EMC hardware

• Planned and successfully executed iSeries portion of disaster recovery tests including fail-over/fail-back scenarios with user involvement

• Monitored nightly batch and monthly processing for successful completion. Resolved any issues that occurred

• Worked on special projects for senior management as assigned

• Maintained close contact with user community including training when necessary

• Managed team in conversion of enterprise workflow application to web-based application using C#

• Supported four branch offices via phone support and RDP

• Knowledgeable with MS Office products

Education

Fort Lewis College BA - Business Administration

Durango, Colorado Minor – Computer Science

Volunteerism

Broken Arrow Soccer Club – Executive Board

Green Country Soccer Association – Schedule Chairman

2009 US Youth Soccer Region 3 Volunteer of the Year

Arrow Heights Baptist Church Support Group Facilitator

References available upon request

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