Resume Text:
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DONNA SALINAS
(850) ***-**** business
(850) ***-**** cellular
sksshd@r.postjobfree.com
Career Summary:
Donna Salinas is a Virtual Assistant with over 20 years of experience. She has developed and managed confidential material while also reducing expenses. Donna is creative and possesses excellent communications skills. She is a driven individual who enjoys mentoring and consulting while also concentrating on personal fulfillment.
Field Experience:
November 2009 – Present DS At Your Fingertips
Virtual Assistant
• Creates unique and dynamic reports for client use.
• Utilizes the most modern equipment for communication needs
• Uses the vast array of social media to post updates
• Rewrites and composes various articles and tweets
• Adept management of calendar and scheduling
August 2008 – April 2009 IAC Professionals
Dedicated Virtual Assistant
• Created a Client Calendar Management system
• Posted Professional Real Estate ads to Craigslist and Backpage
• Assisted with slashing email communication by 90%
• Established a professional conference call protocol
• Various types of transcription
April 2004 – May 2005 ForHealth Technologies
Administrative Assistant
• Set up a complete and composite system for making travel arrangements
• Order supplies on a regular basis while maintaining budget constraints and coming in under budget by 20%
• Served as backup for Human Resource related questions
• Served as only point of contact for sales order input and customer service related issues
August 1998 – July 2003 Convergys Corporation
Payroll/Processing Specialist
• Tracked, maintained, and processed 100% of all new hire and rehire paperwork
• Served as the only source of distribution and roll out of training material on new resources to Senior Management Team
• Compiled severance information on all downsized employees
• Processed 100% of all changes of address, taxes, marital status and general maintenance on existing employee files
• Participated in several Employee counseling sessions
• Tracked 100% of employment authorizations (I-9)while also reduce the amount of expired or fraudulent authorizations by 60%
• Cross-trained in all administrative aspects of recruiting of new hires.
Levels of Management Support:
Human Resources/Training Management
Client Service (Account) Management
Production Management
Experienced in several software programs such as:
Windows XP
Microsoft office 2010
Paradox
Customer Contact Management Systems (CCMS)
Internet
PeopleSoft
Visio
QuickBooks
Adobe 9.0 (full version)
Affiliations:
Listed in the 2001-2002 International Who’s Who of Professional Management
Education:
April 2006 – March 2007 Penn Foster Schools - Scranton, Pennsylvania
Certified Medical Transcriptionist
January 2003 – July 2003 Lynn University – Boca Raton, Florida
Enrolled at Lynn University to pursue my Bachelor of Arts with a major in Behavioral Sciences – 6 credit
hours accrued
May 2000
How to Organize and Maintain Files and Record – Certificate of Attendance awarded - .6 CEUs awarded
November 1999
The Essentials of Human Resources – Certificate of Merit awarded - 1.2 CEUs awarded
October 1999
Take Charge Assistant – Certificate of Attendance awarded - .6 CEUs awarded
July 1999
Stress Solutions for Women
March 1999 – June 1999
Dale Carnegie Course – Personal Progress Award, Human Relations Award and Attendance Certificate
awarded - 4.2 CEUs awarded
July 1998 Productivity Point – Ft. Lauderdale, Florida
Excel 5.0 for Windows and Macintosh Macros – Attendance Certificate awarded
June 1998 Productivity Point – Ft. Lauderdale, Florida
Excel 5.0 for Windows and Macintosh Advanced – Attendance Certificate awarded
1988 – 1989 Broward Community College – Coconut Creek,
Florida
Non-Matriculated Management Studies
1983 – 1988 Redan High School, Stone Mountain, Georgia
High School Diploma awarded
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