Arun Umapathi

Mysore – ****** +91-994******* sj45oe@r.postjobfree.com

ITES OPERATIONS & BUSINESS DEVELOPMENT MANAGER / ADMIN

PROFESSIONAL PROFILE:

High-performing information-technology professional with 15 years of experience in project lifecycle management from conception to completion.

Proven achiever who is committed to aligning technology and business to generate cost-effective

solutions and deliver multiple projects on time and within budget for your organization.

Skilled performer who avoids scope-creep by balancing business- and tech-side needs with realistic project commitment and common sense while leading projects to successful completion that exceeds expectation.

Compassionate yet demanding leader/mentor who has guided teams through self-development of the team members and process development.

Optimistic, imaginative, hard-working self-starter cited by senior management for exceptional multitasking ability

EDUCATIONAL QUALIFICATIONS:

Name of the Institution Name of the Exam Board/University Year of Passing Marks Obtained (%)

Sri Jagadguru Murugarajendra Institute of Technology B.E VTU 2009 57.33

Nalanda Pre University College P.U.C Karnataka Pre University Education 2003 64.16

Govt. High School S.S.L.C Karnataka Secondary Education Examination Board 2001 67.20

PROFESSIONAL EXPERIENCE:

As I completed my degree I established my own company which is aided with State Govt. of Karnataka, where we were giving IT/ITES services to various clients all over the world. As I was handling the tasks in company have 2 years experience in Operations, Business development, Customer support. I was designated as Managing Director.

Managing Director – Cache Solutions, Jagalur, Davanagere, Karnataka 2009-2011.

Cache Solutions provides business process outsourcing and IT Enabled Services to clients globally.

Developed system integral to success of multiple mergers by navigating and smoothing over corporate culture differences; created real-time integration system for Cache Solutions by scheduling detailed project plan with target dates and resource allocations to reduce ambiguity; developed system and set tone for integration of companies, resulting in:

Enhanced employee comfort levels when corporate cultures merged.

Code of conduct integrated through organization and disciplined meetings.

Resulting easy to manage strength of 100-120 members to provide cost effective services to the clients on time.

Spearheaded real-time managing system on aggressive deadline schedule and collaborated with cross-functional teams, including system developers, marketing, QA, end-users, to determine system flow and implementation.

Manager – Operations & Business Development: Unify Technosoft, Mysore, Karnataka June 2011- November 2011

Unify Techno soft Pvt. Ltd provides Business Process Outsourcing and IT Enabled Services to clients globally.

Defined and structured cohesive methodology foundation by streamlining company’s systems

Development, project-management lifecycles, procedures, and methodology.

Business Development Identification of new business opportunities and generating revenues from new customer acquisitions. Basic technical level understanding of projects, application development, Follow-ups with clients and succeeding in getting projects.

Project Planning about turnaround time, budget calculations, service delivery to the clients.

Generalized meetings with the team members and team leaders to achieve targeted production.

Manager – Operations & Business Development: Cleatus Informatics, Mysore, Dec 2011 – Jan 2012

Cleatus Informatics Provides Business Process Outsourcing and IT/ITEs services

It’s as similar as previous company(Unify Techno Soft) in terms of operations, methodology & Project planning

Business Development Identification of new business opportunities and generating revenues from new customer acquisitions. Basic technical level understanding of web solutions, application development. Follow-ups with clients and getting new projects to the company.

PROJECTS/PROCESS HANDLED:

1. Religare Technologies – Financial reporting services/Data Conversion(Pdf-Text)

2. Airtel/i-Data – Auditing of documents POI/POA

3. Yellow pages Australia – Data Extraction

4. SBL – Data Conversion/Hand written conversion

5. Legal Services(Joint Ventures)

ACADEMIC ACHIEVEMENTS:

Awarded First Place in the MOMENTUM-09, A National Level Students Technical Symposium held at Siddaganga Institute of Technology, Tumkur, Karnataka on SIXSIGMA-Case study.

Participated in Techno Quest 2008 held at Erode Sengunthur Engineering College, Erode, Tamil nadu on SIXSIGMA-Case study

COMPUTER SKILLS:

Operating system : Windows 2000/XP

Others : C, C++, MS Office 2007/2010

PERSONAL DETAILS:

Name : Arun U

DOB : 19/02/1985.

Sex : Male.

Marital status : Single.

Permanent address : s/o E.S. Umapathi (KSRTC Employee)

Bidarakere, Jagalur (Taluk)

Davanagere (Dist) – 577521

Phone : +919*********

Languages known : English, Kannada, Hindi, Telugu, Tamil.

Nationality : Indian

Date:

Place: Bangalore (Arun U)

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