ROBYN J. SHEFFIELD

****-* ********* **.

Dothan, Alabama 36303

229-***-**** ___________________________________________________________________________________________________________

OBJECTIVE:

To fully utilize my experience in a medical office setting, while continuing my education.

QUALIFICATIONS:

Medical Office Administrator with sixteen years experience handling front-office activities. Strong patient relations, communication and computer skills. Consistently updating office procedures to improve the organization of the front office.

PROFESSIONAL EXPERIENCE:

Ophthalmic Technician

5/2009-10/2009 Southern Vitreoretinal Associates Panama City, FL

Responsibilities include vision screening, eye pressure checks, ocular coherence tomography, fundus photography, IV injections and prepping for intraocular injections, sterile tray set-up, taking patient history, scheduling appointments, scanning files into the EMR and posting patient charges.

Medical Receptionist

12/2006 – 05/2009 Southwest Georgia Nephrology Clinic Albany, GA

Responsibilities include greeting patients, making appointments, answering phones, setting up patient demographics in the computer, verifying patient insurance coverage, copying medical records, faxing, making sure charts are up-to-date, filing, scanning records into the EMR (Electronic Medical Records), obtaining Medicaid referrals, knowledge of CPT/ICD-9 codes, medical terminology, posting charges, updating doctors daily hospital list, hospital admissions, checking patients out and collecting co-pays.

Front Office Assistant

01/2005 — 08/2006 Tallahassee Diagnostic Imaging Tallahassee, FL

Responsibilities include greeting patients, answering phones, making appointments, setting up patient demographics in the computer, verifying patient insurance coverage, knowledge of CPT/ICD-9 codes, medical terminology, checking patients out and collecting co-pays.

Medical Receptionist

05/2002 — 12/2004 Southwest Georgia Nephrology Clinic Albany, GA

Responsibilities include greeting patients, answering phones, making appointments, pulling charts for next day’s business, copying medical records, setting up patient demographics in the computer, verifying patient insurance coverage, keeping charts up-to-date, typing, filing, knowledge of CPT/ICD-9 codes, medical terminology, checking patients out and collecting co-pays.

Medical Receptionist/Front Office Coordinator

10/1996 — 12/2000 Terence P. McCoy, M.D., P. A. Tallahassee, FL

Responsibilities include greeting patients, making appointments, answering phones, setting up patient demographics in the computer, verifying patient insurance coverage, pulling charts for next business day, copying medical records, faxing, making sure charts are up-to-date, typing, filing, sending referrals to specialist/managed care experience.

Medical Receptionist/Front Office Coordinator

08/1995 — 10/1996 North Atlanta Hematology and Oncology Atlanta, GA

Responsibilities include greeting patients, making appointments, answering phones, setting up patient demographics in the computer, verifying patient insurance coverage, pulling charts for next business day, copying medical records, faxing, making sure charts are up-to-date, typing, filing, making schedules for each doctor and posting charges.

Medical Receptionist

07/1994 — 08/1995 Radiology Associates of Tallahassee Tallahassee, FL

Responsibilities include greeting patients, making appointments, answering phones, setting up patient demographics in the computer, verifying patient insurance coverage and sending films for comparison.

EDUCATION: Darton College, Albany, GA

Thomas College, Thomasville, GA