Customer Service Medical
Resume:
Kimberly Howell
Forest Park, GA 30297
************@*****.***
OBJECTIVE
To obtain a position as a Loan Processor
EDUCATION
Capstone Institute of Mortgage Finance
Atlanta, GA
Certified Mortgage Specialist
1/1997-8/1998
Clayton State University
Morrow, GA
Paralegal Certificate
8/1989-8/1992
San Jose State University
San Jose, CA
BA Social Science
EMPLOYMENT HISTORY
2/2008-present
Henry County Schools
McDonough, GA
Substitute Teacher
Follow lesson plans left by teacher, and understand the curriculum to be taught
Follow the routine or schedule, and give correct assignments
Discipline unruly students, and monitor other behaviors
2/2010-present
City EMS
Stockbridge, GA
EMT-I
Provide safe and effective transportation for BLS and ALS patients
Able to lift patients’ from bed to stretcher and stretcher to bed with partner
Provide medical examinations on patients, and monitor their vital signs
Provide medical interventions when necessary, which includes venipunctures
Provide effective communication to medical personnel regarding patients’ condition
9/2009–2/2010
Life Star EMS
Norcross, GA
EMT-I
Provided safe and effective transportation for BLS patients.
Ability to lift patients’ from bed to stretcher and stretcher to bed with partner
Completed medical examinations on patients and monitored their vital signs
Provided medical interventions, which included venipunctures, if necessary
5/2009-1/2010
Peachtree Settlement Funding, LLC
Norcross, GA
Contractor
Hired to assist in a multi-million dollar project
Responsible for processing thousands of potential claimants' documentation in a specified time frame
Reviewing files for completeness and accuracy
6/2006-6/2007
nB Mortgage Co.
Jonesboro, GA
Loan Officer
Originate mortgages for real estate purchases
Review and analyze loan transaction packages for preliminary approval or denial in accordance with bank guidelines
Assemble all required documentation for processing and underwriting on each transaction
2/2000-9/2002
Peachtree Settlement Funding, LLC
Norcross, GA
Paralegal Supervisor
Managed paralegals
Prepared and conducted annual performance reviews
Prepared weekly reports for the Executives, and attended weekly management meetings
Monitored attendance and prepared time sheets
Reviewed paralegals' loan files to ensure accuracy
Met company's financial goals
Assisted in developing the training manuals for the legal department
Worked with outside counsel on obtaining court orders for applicable transactions pursuant to the Model Structured Settlement Protection Act
8/1998-2/2000
Peachtree Settlement Funding, LLC
Norcross, GA
Contract Processing Paralegal
Reviewed and analyzed contracts and settlement agreements
Reviewed loan files for completeness and accuracy per Underwriting guidelines
Responsible for ensuring that files were conditioned for internal and external quality control audits
Obtained, reviewed and scrutinized credit reports
Consistently met company's financial goals, individually and as a team
Able to perform in a fast paced environment where accuracy and timeliness are a must
10/1991-8/1998
U.S. EEOC
San Francisco, CA/Atlanta, GA
Assistant to Enforcement Supervisor
Interviewed potential Complainants and provided technical assistance on the applicable federal statutes
Served complaints in a timely manner to the appropriate parties
Provided administrative support to six Investigators and Enforcement Supervisor
SPECIALIZED SKILLS
Strong oral and written communications
Detail oriented and adherence to deadlines
Proficient in Microsoft Word, Excel, Word Perfect and Calyx Point
Excellent customer service skills
Hard worker who is able to multi-task
AWARDS/HONORS
Dean's List
Contact this candidate