PUNNAGAI SATHISH

Phone: 614-***-****

Email: sevh11@r.postjobfree.com

Ms.Punnagai has over two years of experience in requirements gathering, QA testing and implementation of various application systems. She is well versed in testing processes and QA methodologies; has created test strategies, cases, plans and scripts; and is proficient with Mercury Quality Center, QTP, Winrunner and LoadRunner/ Test Director. Her extensive experience includes: documentation, JAD sessions, strategic planning, facilitating status update meetings and escalating risk or change management issues. She possesses excellent leadership, problem solving and communication skills.

Major roles and responsibilities in recent projects include:

• Direct involvement with Quality Assurance and acted as a QA Specialist.

• Experience in manual and automated testing using Mercury Quick Test Professional, WinRunner, Quality Center/Test Director and Load Runner.

• Worked in all phases of Black Box and White Box Testing including preparation of Test Plan, Test Cases and Test Scripts.

• Prepare Requirements definition documentation, testing and implementation of new processes.

Work Status: I am authorized to work in USA for any employer.

SKILLS

PROJECT METHODOLOGIES: Agile Software Development, Joint Application Development (JAD), Waterfall Model

TESTING SOFTWARE (PERFORMANCE): Load Runner, Batch Runner

TESTING SOFTWARE (FUNCTIONAL): Mercury Interactive Quick Test Pro (QTP), Quality Center/ Test Director, WinRunner

DEFECT TRACKING TOOLS: Bugzilla, Defect Tracker

DATABASE: ORACLE, MS SQL, MS Access

LANGUAGES: Java, COBOL, HTML, XML, VB, SQL, PL/SQL

OPERATING SYSTEM: UNIX, MAINFRAME, WINDOWS

FORMAL TRAINING: ORACLE, PL/SQL, MERCURY QTP, QUALITY CENTER, LOAD RUNNER, WINRUNNER

EXPERIENCE

Software Solutions Inc. Chennai, India

QA Analyst 01/2009 – 02/2010

The ITO is engaged in an effort to develop and maintain a test management system that will enhance the productivity, maintain the quality of the system that is provided to the vendors and provide a system with minimal defects. The applications are written in JAVA, .NET and in Oracle technologies. Responsibilities include:

My responsibilities include:

• Establish best QA practices and standards in place for QA testing, data copy, test data store etc

• Create Defect Status Report to be used by all projects

• Write test plans and test cases for assigned applications. Review existing test plans and test cases. Create test approach template

• Create, execute, analyze and report results of automated test scripts using LoadRunner , WinRunner ,QuickTest Pro and Quality Center.

• Create, execute, analyze and report results of manual test scripts to test assigned applications

• Define processes for managing test data to improve testing process

Columbus Area Inc, Columbus OH

Central Operations Personnel 11/2006 – 11/2008

Columbus Area Inc provides culturally sensitive, quality mental health, and wellness services to the community .My responsibilities include:

• Supervision of general administrative duties with HIPPA compliance which include QA efforts, resolving client enquiries, customer service, medical records etc

• Data entry using Exact claim software

• Interaction with vendors and clients and responsible to adjudicate issues. Track invoices, bill settlements, maintain files, logs etc

• Maintains electronic and hardcopy data, fixing issues in a timely manner and maintain confidential information

Surya Hi-Tech Elcords, Chennai, India

QA Analyst / Documentation Specialist 09/2005 – 04/2006

Surya Hi-Tech Elcords is a technology provider and it has several product lines ranging from manufacturing cables, wires, connectors, etc to process and product management. My responsibilities include:

• Oversaw pilot-scale design and implementation of new process

• Define processes for managing test data to improve testing process.

• Analyzed user requirements and prepared the test data for interpreting the positive/negative/regression results based on the design requirements

• Prepared manual test cases that weren’t covered under Automation process

• Participated in a task force that created a new performance-management system for junior-level employees.

EDUCATION

Software testing OJT 1/2009-3/2009

SSI incorporated, India.

Basics of Information Processing/Data Entry Technician 2000 - 2002 Dallas Technologies, India

Intern Project: “Market opportunity analysis” 1998 - 1999 Stella Maris College / Surya Hi-Tech Elcords, Chennai, India

Bachelor of Arts, Economics 1996 -1999 Stella Maris College, Chennai, India

ACHIEVEMENTS

• Named as “Team-Friendly Worker”, “Highly Motivated”, “People person” by peers

• Active member of QA team and was responsible to implement Quality control audits, code review etc in the organization

• Identified as a quick learner and was sent for several training programs such “Advanced testing techniques in Mercury QTP, QC and Load Runner”

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