BRADY BOLYARD

segoxz@r.postjobfree.com

PROFILE

IT professional with over thirteen years experience in Information Technology, the last five focusing on User Experience. A tested professional with extensive success in completing various projects covering a wide range of technologies and platforms. Uses excellent interpersonal communication skills to collaborate with clients and deliver effective and efficient solutions custom tailored to user and business specific needs. Thrives in a team-oriented environment focused on achieving specific and well-documented goals.

EDUCATION

Certified Usability Analyst, 2008

Human Factors International

Master of Science in Information Architecture, December 2007

Kent State University - Kent, Ohio

Bachelor of Science in Computer Science, 1998

Mount Union College - Alliance, Ohio

EMPLOYMENT EXPERIENCE

Dedicated Technologies Inc. – Columbus, Ohio (2009 - 2012)

Consultant for Nationwide Insurance

Agent Gateway Sales and Service (AGSS)

• User Experience representative on multiple Agile development lines

• User Experience lead in RITE Usability Study

• Consultant on addition of underwriting functionality and other page level interactions

Allied Insurance Site Redesign

• User Experience representative on Agile development line

• Complete site redesign for newly acquired Allied Insurance

• Consultant on Interaction Design of site structure, task flow, and individual page interactions

• Key deliverables include Story Card and Wireframe creation

Internet Change Process – Save Quote

• User Experience lead on project team tasked with creating Goal State for the addition of Save Quote functionality into current ICP process

On Your Side Rewards (OYSR)

• Assisted in Goal State development of overall OYSR process and design

• User Experience lead in Agile development line using Scrum methodology

• Mass produced personalized policy review document for 71,000 customers

Internet Change Process (ICP)

• User Experience representative in large Waterfall project tasked with creating functionality that allows current auto policyholders to modify their policy online

• Participated in numerous Joint Application Development (JAD) sessions involving business leads, developers, data analysts, and other key stakeholders

Quacon Testing Services Inc. – San Ramon, California (2009)

Consultant for ad agency NYCA (www.nyca.com)

Adidas / TaylorMade Site Redesign

• External site upgrade for Adidas/TaylorMade e-commerce site

• Worked with creative lead, developers, and TaylorMade marketing staff to create new site theme, design, and interactions

• Deliverables included taxonomy diagrams, site maps, wireframes, and general consult on interaction design

Independent Professional Management Inc. – San Ramon, California (2008 - 2009)

Consultant for Chevron Corporation

Mobility Services Usability Study

• Evaluation of current internal retail portal used to purchase cellular phone plans and equipment

Careers Online Portal Focus Group

• Lead Moderator in efforts to better understand intricacies of online careers and recruitment sub-site

MS SharePoint and MS Vista Usability Test

• Used Camtasia to record the audio interaction between participant and facilitator as well as actions on the participant’s desktop

Business Unit Taxonomy Reorganization

• Complete reorganization of Business Unit’s internal taxonomy

• Deliverables included wireframes with new navigation scheme and a MindManager map of newly organized taxonomy

Transportation Services Site Redesign

• Internal site redesign aimed at increasing ease of use and functionality of self-servicing portal

• Interactive prototypes were developed based off user feedback and then tested

Whitepages Heuristic Evaluation

• Member of team of CUAs tasked with evaluating the interface of organization’s internal whitepages portal

Kent State University (KSU) College of Nursing - Kent, Ohio (2007)

KSU EBSCO Study

• Consultant for university in an independent Usability Baseline Study for the EBSCO organization

KSU College of Nursing Baseline Usability Study

• Consultant for redesign of nursing program’s external website

Goodyear Tire and Rubber Co. - Akron, Ohio (1999 – 2007)

Middleware / SAP-XI Architect (2005 - 2007)

Applications Systems Administrator (2004 - 2005)

Client Technical Support Analyst (1999 - 2004)

SOFTWARE

Photoshop | ImageReady | Dreamweaver | Tobii | Morae | Camtasia | MindManager | InDesign | Axure | Mac OS | Windows OS

SKILLS

Task Analysis | Card Sort | Wireframes | Heuristic Evaluation | Affinity Diagram | Focus Group | Agile | Usability Testing | Competitive Analysis | Feedback Forms | Surveys | Joint Application Development | Scrum | Waterfall | Personas | Paper Prototype | Contextual Inquiry | PMI Analysis | RITE Testing | HTML | CSS | Java | C++

REFERENCES

References are available upon request

CONTACT / FOLLOW ME

Email: segoxz@r.postjobfree.com

Website: www.bradybolyard.com

LinkedIn: www.linkedin.com/in/bradybolyard

Twitter: www.twitter.com/bradybolyard

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