JILL OLSON, MBA
**** ********* **** ******, ** **063
817-***-**** ********@*****.***
Qualifications: Established Marketing professional with a dedicated background and education in the marketing realm. Passionate interest and experience in product marketing and managing campaigns by monitoring ROI. I am a driven individual with extensive experience in budgeting, forecasting and analyzing CRM data for various industries.
Education: Texas A&M University-Commerce, Texas
Master of Business Administration, Marketing May 2005
Texas Wesleyan University, Fort Worth, Texas
Bachelor of Business Administration, Marketing May 2000
Professional Experience
ONE TECHNOLOGIES - Dallas, Texas August 2007 to July 2010
Marketing Consultant (Laid off)
• Managed online email program/client communications ranging between 3M to 30M addresses by launching segmented campaign promotions, cross-sell/up-sell, and strategic marketing initiatives.
• Coordinated with internal Creative department to create relevant product/branding messages.
• Conducted testing on creative to identify best practice standards and optimize design elements.
• Developed a Lifecycle program for older product sales targets and re-launched segment promotional strategies.
• Researched competitor landscape in effort to recommend product and marketing optimization opportunities.
• Administered weekly division meetings to educate senior management on promotional program ROI and achieving target goal objectives.
• Maintained CRM database to identify trends and track campaign performance metrics.
• Initiated building new product relationships and documented partner marketing practices.
• Created and implemented monthly sales forecast objectives per US and global marketing products.
• Managed a group of analysts and directed guidance on product management through partner/corporate brand initiatives.
• Monitored pricing structure per product line and launched international brand marketing plan.
COACH AMERICA/CUSA - Dallas, Texas January 2007 to August 2007
Project Manager (contract)
• Facilitated strategic meetings with finance and sales teams in effort to reduce costs.
• Coordinated West Division sales team conferences for quarterly review and updated accounts.
• Traveled to 8 division locations to review budget vs. actual costs with management team.
• Performed product analysis to determine areas for improvement and cost cutting strategies.
• Worked with marketing department to adjust pricing and promotional strategies for new products.
CHOICE HOMES - Arlington, Texas December 2005 to July 2006
Marketing Product Director (company filed Bankruptcy)
• Planned annual/quarterly budgets for the finance and marketing departments.
• Furnished budget goals for marketing department and coordinated new product pricing proposals.
• Managed weekly analysis meetings to analyze and communicate goals to team.
• Participated in brand projects that lead to key initiative of lowering company expenses.
• Worked with buyers/purchasing department to incorporate new products into the existing
JILL OLSON, MBA Page Two
8116 Crabapple Lane Irving, TX 75063
NEIMAN MARCUS - Dallas, Texas
Public Relations Marketing Manager - Corporate May 2005 to December 2005
• Managed annual marketing event calendar and budgets for 36 Public Relations divisions.
• Worked with store manager’s weekly and distributed reports for cost variances on expenses.
• Updated the PR online website with store event details and provided email communications to be sent to our loyal customer CRM members for upcoming events.
• Facilitated strategic quarterly meetings with management to identify major budget overages.
• Analyzed POS data in company database to determine historical vs. current expenses.
• Involved in Creative Management Conference to seek out new brand strategies and concepts for store marketing initiatives and participated in creation of seasonal Look Book styles.
NEIMAN MARCUS - Dallas, Texas
Loyalty Marketing Travel Supervisor/InCircle December 2002 to May 2005
• Prepared financial forecasts to analyze annual, monthly, weekly, and daily financial data.
• Analyzed CRM and customer brand loyalty behavior trends to design yearly rewards program.
• Evaluated travel and gift inventory expense expenses improvement.
• Conducted competitive analysis and benchmarking to evaluate retail loyalty industry.
• Managed program gift redemption inventory and supervision of travel analysts.
• Negotiated annual contract promotion guidelines with luxury hotel, airline and product partners for program brand advertisement.
• Participated in brand awareness by working cross functionally with online media and print.
MCI WORLDCOM – Richardson, Texas
Reporting/Business Analyst September 2000 to December 2002
• Utilized MS Access to analyze data and produce reports consisting of daily/ weekly/monthly department actual versus goals.
• Prepared internal presentations to senior management to explain all report findings concerning department strategic goal achievements.
• Administered various in-house systems for regular maintenance and monitored performance.
• Provided excellent communication skills while presenting bi-monthly/monthly/quarterly reports to the senior management and director of Repair & Maintenance department.
INTERMEC TECHNOLOGIES – Euless, Texas
Sales Support May 1998 to August 2000
• Provided support for the sales team and managed an office of 12 people.
• Maintained customer files and history of major accounts and purchasing status.
• Ordered and provided delivery tracking for 300 customers with 45 Million in revenue.
• Reconciled expense accounts and invoice coding for sales travel and new product orders.
• Assisted in marketing projects and presentations for major brand accounts in Southwest area.
• Conducted excellent communications skills while contacting customers and providing direct contact for the company office.
Skills
• Databases: Oracle 7.3/8.0, Oracle FIN APP, MS Access 97/2000, SQL, ACL
• Software: Office 97, 2000, XP, SAP, MS SQL, SPSS, Salesforce.com, Crystal Reports 8.0, Visual Basic, SAS, Google Analytics, Google AdWords, Rightnow, MS Dynamics CRM, Footprints, BaseCamp
• Operating Systems: Win9x/WNT, VDDS, ETMS, ACD, Telegenix, EXTRA,
• Email Service Provider and Deliverability Programs: SilverPop, StrongMail and Habeas/ReturnPath