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Customer Service Administrator

Location:
Boston, MA
Salary:
$65,000
Posted:
November 14, 2012

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Resume:

Angeline F. Johnson

** ******* ***** | Bourne, MA 02532| C: 857-***-****

s943km@r.postjobfree.com

Contract Data Administrator

ENERNOC, INC., BOSTON, MA 6/2010 - 7/2011

Review and validate incoming documentation. Prepare and submit templates

for department use. Review customer file/documentation for accuracy and

completeness prior to requesting and drafting the appropriate contracts.

Creating internal corporate documents in a timely and accurate fashion

while simultaneously ensuring company policies and applicable laws are

adhered to. Complete document processing by ensuring delivery to client,

receiving signed/returned documents as well as subsequent review for

accuracy and completeness. Creating, maintaining and distributing reports

relating to assigned contracts. Participating in the development and

implementation of a new contract database when appropriate. Performing

other duties as required. CDA skills include:

|ECRM Database Administration |Order supplies for department |

|Apttus Reporting |Maintaining of contracts and filing |

|Data entry of contracts |Customer service |

|Template creation | |

Experience

|GE/HPSC, INC., BOSTON, MA |8/2000 - 1/2009 |

|Documentation Administrator / Deal Closer | |

Prepare and complete documentation packages for Finance, Fair Market Value

leases, Conditional Sales agreements and Practice Acquisitions

Process, Amend and Terminate UCC's on accounts, order & review Certificates

of Good Standing, review & summarize lien search results.

Subject Matter Expert on name change amendments, Personal Guaranty releases

and Collection

Rewrites for the various medical professionals

Work with Doctors, Vendors and various Salespeople inside and outside the

company regarding any issue that may occur.

Provide solutions for our various clientele via phone, fax and email

Write policy and procedure manual for the new Transaction Analyst positions

Part of a three person team training co-workers for the new Transaction

Analyst positions

Volunteer to work on various projects either by myself or in a team

environment as they arise.

|Scudder Kemper Investments, Boston, MA|1998 - 8/2000 |

| | |

|Proxy Administrator | |

Vote international proxies for our clients according to the guidelines and

in their best interest.

Spoke with Portfolio managers regarding the voting process

Spoke with various banks around the world to make sure the votes were

processed in a timely manner

Education & Training

|UNIVERSITY OF PHOENIX, BRAINTREE, MA |2/2009 - 10/2011 |

|Bachelor of Science, Major in Business Management | |

Software/Proprietary Software: Microsoft Word, Excel, OneNote, PowerPoint,

Lexis/Nexis, CSC Diligenz, LeadTrac, CSD, Rightfax, Siebel, PMS,

Supertrump, E-copy, ECRM, Apttus



Contact this candidate