Steven Grundy

s8pww2@r.postjobfree.com Mobile 408-***-****

US Work Authorized - Permanent Resident (Green Card),

Profile:

Highly resourceful, problem solver. Proactive, results and goal oriented

Strong desire to achieve and excel. Enthusiastic about and quick learner of new technology and concepts

Takes action, seeks responsibility, tolerates ambiguity, prepared to make decisions

Superior troubleshooting and problem-solving, works in a logical and methodical and intuitive manner

Process development & enhancement. Maintains Big picture, Delivers practical common sense solutions

Strong interpersonal and soft skills, Considered highly persuasive, outgoing, personable, positive

Highly effective interaction with; senior management, technical & non-technical contributors

Excellent analytical, business process, system documentation, technical and problem solving

Proven team player with motivational and moral building skills. Extensive business practice knowledge

Strong follow-up, determination, Collaboration, Good judgment, Adaptable to change

Strong organizational skills, observant, pays attention to detail and accuracy, disciplined

Maps business needs to technology. Strong in research and the application of best practices

Low maintenance individual, good humored, focused on delivering exceptional customer service

Summary Experience:

Technical Project leadership and management, Track record of meeting project deadlines and objectives Independently plan and manage large, complex installations, migration projects

Tier 3 \ Level 3 Support, Windows Server, Win 7, XP, Win 2000, 802.11x, RSA, NES, TAOS, Nokia / IBM

Engineering, Lab and Production Environment support, PMC-Sierra, Nokia / Lam Research / Palm

Installation and optimization of Exchange, Sharepoint, SQL, monitoring and optimization, TAOS

Network & Server Performance monitoring and Application tuning, NES, TAOS, Global ADmins

Migration to XP Pro – Financial Applications support, RSA, VPN issues, Nokia / Washington Mutual

XP Migration & Desktop support, Healthcare applications, John Muir Mount Diablo Health

Deploy and Upgrade Wireless to Cisco Aironet Wireless, John Muir Mount Diablo Health

Project Lead Windows 2000 Rollout, Lotus Notes to Exchange Mail Migration, Palm

Rollout and Support for >3500 NT4 workstations, Motor Vehicle manufacturer – UK

Spector 360 – (employee security monitoring tool), install, configure optimize and monitor – TAOS client

Administration \ Installation Windows 2008, 2003, 2000 & NT 4 Servers, Exchange 07, 03, 5.5,

System Image builds \ Hardware builds, Server & Desktop, XP, 2000, NT4, Licensing, Floating/Node lock

Firewall configuration, Networking, VLAN’s, DNS, DHCP, Wins, TCP/IP, Security concepts

Summary:

High energy, Hands-on technical with management expertise (people and process)

Condenses complex technical information and articulates in a succinct manner

Prioritizes multiple tasks and shifts workload based on business impact

LDAP, DNS, WINS, DHCP, TCP/IP, subnets, routers, gateways

Able to follow directions by the project lead or supply clear and concise directions to others

Thrives in a dynamic environment, with short timelines, ambiguities and limited resources

Manages Client Expectations

Special Skills:

Works without direct supervision - part of team, directly with customers, Excellent planning, verbal, written

Credible with good presence, presentation and client facing. Highly resourceful

Contributes above and beyond the necessary tasks and duties, wears multiple hats

Steven Grundy s8pww2@r.postjobfree.com Mobile 408-***-****

Employment History:

NES Financial Inc. – Windows System Admin with Desktop Responsibilities

San Jose Ca – June 2009 – Current

VMware ESXi 4.1 & 4.0, vCenter, vSphere, vMotion, Windows 2008 R2 \ 03, MS Terminal Services, Exchange 2007, Barracuda 300, Acronis 10, SQL 2008, Redhat Linux, ShoreTel VOIP phone system, LiveSize Video Conferencing, Symantec Endpoint Protection – SEP, QuickBooks, Office 2010, 2007 Windows 7, XP, & MAC Snow Leopard, VNC, Putty, Poweredge R710,Dell 1955 & 1855 Blades, Dell PowerVault MD 3000i, , Equalogic PS 6000, iSCSI, Watchguard x1250e, APC Symetra LX, Powerconnect 3448p,VPN, SAS 70, Dell Laptops and Desktops, iPhone, iPad & other devices

Fast paced environment, supporting 3 Offices - San Jose, Chicago and Boston. Support small IT Development team (6) and 60+ users. Special focus for Treasury and Finance Departments and applications. ShoreTel VOIP System Administration, LifeSize Video Conferencing support. System builds ESXi with vCenter, Server and Desktop, Software Deployment, User Migration, User Home Directory migration. System documentation, Upgrade of Symantec Antivirus to Symantec End Point – (SEP), Vendor negotiation for equipment and software. Implemented Company printer & scanning solutions. Heavy user education and training. Train and supervise intern and remote IT staff. Anticipate needs – deliver solutions.

TAOS Mountain, Inc. TECHNICAL CONSULTANT - Windows Administrator

Server & Desktop Support \ Executive Support

Santa Clara Ca - January 2006 – December 2008

Supporting TAOS clients - PMC-Sierra (2 years), Corsair Memory, Pelikan Technologies

Environment : Windows 2008, 2003/00 Server, VMware, NetApp filer, Nagios, Ghost, Active Directory. Exchange 2003, Blackberry Enterprise Server (BES), XP, Win 2000, WSUS, Spector 360, Trend Antivirus, McAfee, Symantec AV, Outlook, Enterprise Vault, Track-It!, Cisco & Sonicwall VPN, Firepass, SolidWorks, CircuitWorks, Engineering Department Support, Redhat, HID Access System, System Update and Patching, Shavlik, FDA regulated environment, Sarbanes Oxley - SOX Telephone system support – VOIP Deployment – Cisco & Avaya, ITIL

Windows Systems Administration - Server & Desktop Build, Optimization and Support. Active Directory, Server & Desktop Builds using Ghost, Raid, Server & Desktop troubleshooting, Applications support. Ultimate responsibility for Ghost Image Builds for HP Servers, IBM Servers, Lenovo Think Pads & HP Laptops, HP Workstations, VPN remote user support, Engineering & Lab Support, Symantec’s Enterprise Vault, Managing Netbackup and Iron Mountain Offsite inventory, System Patching.

Redhat \ CentOS Linux support

IBM Global Services, ON-SITE SUPPORT, San Ramon, CA

September 03 – August 05 - Supporting clients; Nokia, Lam Research, Washington Mutual Bank

Environment: XP, Windows 2000, Lotus Notes, Symantec AV, Internet Explorer, Sametime

IBM \ Nokia Inc. Mountain View, CA - May 04 – August 05

Member of five person On-site team supporting four sites (Mountain View (800), San Francisco, Menlo Park, Scotts Valley) 1200 + seats, remote users, domestic and international visitors. Engineering support, Marketing & Sales Dept,

Environment: Windows XP \ 2000, Redhat, Active Directory, Lotus Notes, Sametime, MS-Office, Remedy, Symantec AV, Tivoli, Checkpoint VPN, Network Unplugged, Firefox, IBM \

Steven Grundy s8pww2@r.postjobfree.com Mobile 408-***-****

Lenovo Thinkpads T43 - 600 \ Dell C & D series laptops, Dell Desktops, Nokia mobile phone support.

Diagnose and resolve complex Network and PC issues, application installation, system & data recovery, Registry fixes. Multi language pack support Finnish, German, French, Audio Visual \ Satellite, Web cast support, Wireless 802.11x support, Checkpoint VPN, MS-Office 03, System Patching, Spyware detection & Virus removal, Imaging – Ghost Enterprise 8 & 7.5, Sysprep, Image update, Upgrade of Symantec Anti Virus, Printer support

IBM \ Lam Research, Fremont, CA, Norton AV Deployment, Spyware, Outlook, Cisco Aironet, Environment: Windows 2000, Remedy, Norton AV, Office, Cisco Aironet,

IBM \ Washington Mutual Bank & Home Loan Centre –

World’s Largest XP Migration project, > 60,000 seats

Team Lead Post Migration Support, ancillary Migration duties OS2 - Windows XP

Environment: Windows 2000, OS2, Exchange, Office, RSA secure ID, VPN

John Muir Mount Diablo Health Systems, Walnut Creek, CA,

August 2002 – January 03 (Contract)

Environment: Windows XP, 2000, 98 NT, Novell & NT 4 Domains, Exchange 5.5, Ghost 7.5,

Track-It! McKesson Pathways \ Horizons, Cisco Aironet, Toshiba Tablet PC

XP Pro upgrade for clinical applications (McKesson Pathways – Horizons upgrade)

Ghost Enterprise 7.5 - directed broadcast, Sysprep, training, login, pre and post migration application support, troubleshooting and follow up Upgrade from Baystack to Cisco Aironet Wireless Network

Milestone Technologies, CONFIGURATION ENGINEER, Fremont, CA,

August 2000 – March 2002

Environment: Windows 2000 Server \ Workstation, NT Server, Solaris, Redhat,

Disconnect, move & re-connect Server rooms and Data Centers. Post move resolution

Re - configure Sun Solaris workstations, Configure desktops, laptops.

Clients including Sybase, Yahoo, Juniper, First Franklin, Visa, Prudential, Condor

Palm Inc. Santa Clara, CA

August 2000 – April 2001- (Contract - Milestone Technologies)

PROJECT LEAD – TECHNICAL DEPLOYMENT - Windows 2K & Exchange 5.5 Mail Migration

Environment: Windows 2000, Active Directory, Office 2000, Notes, Remedy, Exchange, Palm, Pocket Mirror, Engineering Department Support, Multi Language packs

Deploy Windows 2K Advanced Server, Active Directory, Exchange 5.5 Outlook & OWA

Lotus Notes 4.6 to Exchange Migration build PST (personal folder) and deploy to workstation

Migration 2000 + users from Win 9x, NT4, Lotus Notes 4.6, Novell 4.x

Pilot Development of Windows 2000 Pro rollout with Cisco VPN client

Deploy 2000 + Windows 2000 Professional PC’s and laptops using Ghost & Sysprep

Resolved domain, Exchange & mail & calendar migration & computer issues

Resolved, Outlook, Lotus Notes, issues

Desktop Application deployment, - SAP, Siebel, Hyperion, Essbase, Lawson, Oracle

Email synchronization Contacts Calendar to PALM PDA via Pocket Mirror \ Outlook

Post migration support, for local and remote users, VPN issues

Project tracking management and reporting. Project meetings, strategy advice

Third Level support and daily assistance and supervision of 7 migration technicians

Steven Grundy s8pww2@r.postjobfree.com Mobile 408-***-****

Global ADmins Ltd. SYSTEM ENGINEER, Birmingham, United Kingdom,

1998 - 2000

Environment: Windows 2000, Active Directory, NT4, Exchange 5.5, TCP/IP, SQL

Infrastructure architecture – focusing on performance and high availability

Devised and Improved processes, engineered operations

Rollout >3500 NT4 workstations, multi server, multi site, & multi domain environments

Design, rollout, upgrade, DC, PDC, BDC, Member servers, Vendor relations

Diagnose and resolve TCP/IP Networks, NT Server 4, 2000, Exchange 5.5

Troubleshoot NT Server and MS Back Office applications, using TechNet and resources

Diagnose, monitor, recoveries, registry edits, system backups & recoveries

Partial Skills listing

OS and Related

Windows 2008R2 2003 2000 Advanced Server, Windows XP Professional, 2000 Professional

WSUS – Windows Server Update Services, Virtual Server R2, VM Ware, Virtual PC 2004, NT 4 Server & Workstation, Terminal Services – RDP, VNC, Linux 9.x, 7.x, Solaris 8, Jumpstart, NFS, NIS, NIS+ & Unix Scripting, familiar with Novell 5.x, 4.x, 3.x

Windows 98, 95, 3.xx, MS-Dos, DOS / NT batch files, SAMBA, Mac OS X., 9.x, - 7.5

Other

Active Directory, LDAP, ADAM, ADSI, MMC, DFS, Exchange 03 & 2000 & 5.5, Outlook, OWA, SMTP, IMAP4 MAPI, POP3, LDAP, S/MIME, SSL, Kerberos, Checkpoint VPN, Cisco VPN

RAS, RRAS, VPN, PPTP, TCP/IP, DHCP, DNS, WINS, IIS5, IIS4, PKI,

Knowledge of HTML and web servers – IIS5, IIS4 & Apache, SMS 03 & 2.0, WSH,

PERL, Unix Scripting, Scriptit, Service packs, hot fixes

Norton Ghost Enterprise edition, Sysprep, Altiris, Marimba Castanet

Wise Windows Installer, Intellimirror, MSI, Internet Explorer - IEAK – IE Administration Kit Netscape Navigator, ArcServe 2000, Inoculate IT, Symantec Anti Virus, FTP, Telnet, Hummingbird’s Exceed, MS-Office XP, MS-Office 2000 & Office 97, MS Word, Excel, Access, Powerpoint, ACT! Visio, Goldmine, MS Project, SQL 2000, SQL 7, Lotus Notes, FileMaker Pro, Eudora, ProComm, PageMaker, Remedy, Pointsec, Modems, Data communications, Unix workstation configuration

NOVADIGM’s Radia Inventory Manager, Belarc, EDM, XP Data migration tool, RIS,

Network components, routers, bridges, switches, gateways

RIP, OSPF, BGP, IGRP, EIGRP, VLANs, Network print queues & printer configuration

Network Monitor, Sniffer, Event Viewer & Performance Monitor

Hardware (partial list)

Dell 1955 & 1855 Blades, Dell PowerEdge, HP \ Compaq ProLiant Servers, IBM eserver - Xeon

iPhone, iPad, RIM Blackberry,Wireless 802.11x, Treo, RIM Blackberry,

Sun Sparc & Ultrasparc Workstations. Dell range, Compaq range, clones Workstations

Dell, Toshiba, IBM\ Lenovo Think Pads Laptops T61 – X series, IBM Desktops, VAIO – Laptops

HP Desktops 7100 & 530, HP Vectra, EVO, Kayak HP laptops 6400 - 6230

2000 & NT 4 Clustering, RAID 10, 5, 1, 0, SAN, NAS, NAT

Cisco Catalyst Line, 1900, 2500, 2950, 3350, 5000, IOS 11

Education, Courses and Other

B.Sc. Computer Science - University of Manchester, Institute of Science and Technology U.K.

Excellent local Professional References, Willing to travel

Contact this candidate