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Customer Service Medical Billing

Location:
New York, NY, 10029
Posted:
January 12, 2012

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Resume:

Sze Lok Chow-Seales (Amy)

*** **** ***** ****** *** 6B, New York, NY 10029

Home: 646-***-**** Mobile: 646-***-**** E-mail: s783td@r.postjobfree.com

Objective: To obtain a rewarding career as a medical biller and coder.

Highlights:

Bi-lingual English, Chinese (Cantonese)

Diploma Obtained in Medical Billing and Coding in Sept 2011

CPC Certification Obtained in December 2011

Qualifications:

Health Information Management

Medical Terminology

Knowledge of ICD-9, CPT, HCPCS

HIPPA Law Education

Interpersonal Communication for Health Professionals

Filing Systems Management

Medisoft Version 14 Software

Medical Law and Ethics

Skills:

Medisoft: ICD-9-CM, HCPCS and CPT Coding

Microsoft Office: Excel, Word

Logistic Services: FedEx, UPS, USPS, Brinks, Malca-Amit

Education:

The Allen School, Online Medical Billing and Coding Certificate – Diploma Obtained, GPA 3.58 - September 2011

• Knowledge of medical business office procedures and billing/ collection practices; Utilization of Medisoft, CPT, and ICD-9-CM coding books to code medical services utilizing ICD-9-CM, HCPCS and CPT coding system; Audit/ research coding discrepancies for compliance, reimbursement and accuracy, Insurance Pre-authorization/ Pre-certification; Knowledge of third party operating procedures and practices; Prepare information for collection agency; Process outbound 837 electronic bill submissions; Knowledge of AHIMA Code of Ethics and/ or AHIMA’s Code of Ethical Coding

General Equivalency Diploma, New York, New York - April 2010

Credential:

CPC - AAPC Members ID# 01204916

Experience:

Effy Jewelers., New York, NY

Supervisor of Data Entry/ Shipping and Receiving, March 2003 - Present

• Supervised the completion of all assigned activities of the staffs

• Trained new/ current employees with general duties and evaluated performance of staff and reviewed performance reports

• Monitored and updated inventory and weekly/ monthly reports

• Performed diversified duties, typing, phones, filing, faxing data entry and customer service support

• Conferred with management to identify, plan, and develop methods to obtain greater efficiency

B.H. Multi., New York, NY

Shipping and Receiving, July 2002 - March 2003

• Utilized computer systems to keep records of incoming and outgoing mail

• Ensured proper packing of parcels for distribution according to destination and dispatched outgoing mail

• Responsible for daily merchandise, currency status and cancellations of merchandise

• Answered customer questions about shipping and mailing policies

Regal Entertainment Group / United Artist Theatre, Long Island City, NY

Supervisor, August 2000 - May 2003

• Greeted patrons as they arrived at theaters and entertainment areas

• Collected admission tickets and passes from patrons

• Opened/ closed cash register and balanced register at the end of each staff shift

• Refilled empty shelves with merchandise

• Promoted sales by preparing displays

Odd Job Trading., New York, NY

Cashier/ Customer Service, October 2001 - April 2002

• Operated cash register to handle financial transactions for customer purchases made by

• Verified purchase receipts issued to customers for all returned items

• Handled large sums of business currency on a cash register for all items sold

• Opened / closed cash register and balanced register at the end each shift

Reference: Available Upon Request



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