Sylvie Mainville

*** *** **-********, ******, ON Phone: 613-***-****/C:613-***-**** Email: s57jrh@r.postjobfree.com

CAREER OBJECTIVE

To find a position within a team that I can grow with and that will provide me with the proper challenges where I may demonstrate my interpersonal and professional skills.

PERSONAL PROFILE:

• Bilingual: French and English

• Responsible, organized and punctual

• Team player and capable of working with minimum supervision.

SOFTWARE/SYSTEM EXPERTISE:

MS Word, Access, Excel, Power Point, Project, and Outlook; Desktop Publishing, Simply Accounting, Windows XP, Lotus Notes 6.5, MECS, Acquisitions Card and Reconciliation, SAP, and Corel WordPerfect.

EDUCATION:

Certificate in Office Automation & Graphic Design

Eastern Ontario Education and Training Center

Ontario High School Diploma

Plantagenet Catholic High School

PROFESSIONAL EXPERIENCE:

Common Services Assistant (contract) May 2011 to May 2012

Canada Border Service Agency (CBSA)

Ottawa, Ontario

• Register employee overtime, regular timesheet and identifies compressed ones.

• Provide Travel authorization number for all travel requirements.

• Obtain signing authorization (section 34) for overtime, and taxi voucher requests.

• Prepare journal vouchers to allocate costs to proper cost center.

Kitchen Staff (part time) September 2011 to Present

La Cuisine Volante

Alfred, ON

• Help prepare meals for Funerals, Weddings, Parties, and all other occasions.

• Serve meals at the reception halls.

• Do the dishes and laundry.

Farm Labourer August 2009 to April 2011

Mario Coté Inc., (Sow’s unit)

Pendleton, Ontario

• Delivered sow babies, and helped in the preparation leading up to their delivery

• Assisted in transporting sows from gestation side to maternity side

• Gave medications (Atgard, and Planate) and vaccines (Sowvac) on weekly and as needed basis

• Cleaned and replenished sow feeders twice a day; as well as cleaned their cages

• Equilibrated the ratio of piglets to sows and verified and recorded their sizes

• Ran weekly reports detailing the number of sows, their tag numbers and the amount of piglets produced at birth (to track the amount of piglets that were weaned)

• Fed piglets, recorded their numbers, handled the castration of piglets and prepared them to be sold and transported

Night Attendant June 2009 to August 2009

Villa St-Luc Retirement Home

Curran, Ontario

• Prepared kitchen for meal collation.

• Gave medications to the residents prior to meals and checked their blood sugar levels

• Cleaned facilities and did laundry.

Administrative Coordinator (contract) June 2009 to August 2009

Treasury Board of Canada

Ottawa, Ontario

• Coordinated agenda for the Executive Director; printed their daily schedule, discussed, and modified as needed

• Handled meeting requests via electronic meeting database, and added/cancelled appointments.

• Presented bring forward items, and discussed with the Executive Director, to determine appropriate actions to take.

• Answered Executive Director’s telephone line and recorded and relayed messages.

• Coordinated written requests and provided verbal instruction for the installation of office computers and provided follow-up.

• Prepared new office spaces for incoming staff.

• Sorted and delivered incoming mail

• Printed, photocopied, and assembled documents; collated documents; created tabs, reports and binders for projects.

• Sent documents for translation, monitored timely return, and forwarded to appropriate person

• Maintained filling system

Data and Cheque Distribution Clerk (Contract) August 2008 to May 2009

Canadian Border Services Agency

Ottawa, ON

• Prepared the pay list, and sorted all pay stubs (by division) prior to mail out

• Mailed out pay stubs on a bi-monthly basis for all employees (three to four thousand employees in 60 different locations)

• Sent cancelled checks, supplementary cheques and RRSP’s by courier.

• Prepared business correspondence to banks

• Prepared transmittal notes for cheques and filed once returned signed

• Sorted and delivered mail for department

• Updated the tracking system on an as needed basis

• Handled two different filling systems (one for supplementary cheques, and the other for transmittal notes)

• Updated employee’s information when they moved from one department to another one.

• Recorded and filed bids received into a secure location.

Administrative Assistant (contract) February 2008 to August 2008

Transportation Appeal Tribunal of Canada

Ottawa, ON

• Reviewed incoming correspondence to determine urgency, priority; logged incoming and outgoing ministerial/executive correspondence in the correspondence tracking system; directed the correspondence to the appropriate centers for action.

• Verified documents for Chairperson’s & Vice-Chairperson’s signature; analyzed and assembled relevant materials to accompany documents, and ensured general accuracy.

• Co-ordinated and distributed various materials to members of the committees chaired by the Chairperson and Vice-Chairperson.

• Assisted in arranging the logistical support for appointments, meetings, conferences, teleconferences and travel for the Chairperson, Vice-Chairperson and staff

• Researched and provided information related to travel options, coordinated the schedules, agendas and made reservations; prepared documents and arranged materials, and processed travel claims

• Maintained filling systems; handled and stored classified or highly classified material.

• Prepared routine correspondence, minutes, and reports and responded to requests.

• Prepared, packaged and arranged the shipment of goods by courier and tracked deliverables

• Utilized an automated system to access, retrieve and manipulate data; operated a variety of office equipment such as photocopier, facsimile machine, and postage meter.

• Sent documents for translation, monitored for timely return, and recorded return and forwarded to person who had requested it.

Administrative Assistant (Contract) April 2007 to Sept 2007

Health Canada

Ottawa, Ontario

• Coordinated agenda for manger and printed daily schedule

• Screened managers’ e-mails, and organized messages by priority and category

• Handled meeting and appointment requests via electronic database

• Presented bring forward items and discussed with manager

• Coordinated conference calls with Government Teleconferencing Services.

• Developed and maintained alphabetical electronic and hard copy filing systems and filed and retrieved documents upon request.

• Received and distributed correspondence and requests for information using departmental document tracking system (MECS). This included: coordinating information requests and responses with various units, responding to questions, seeking submission extensions and approvals via departmental sign offs on approval slips.

• Composed business e-mail, formatted reports and created Power Point presentations as directed.

• Answered manger’s telephone line and took messages.

• Coordinated logistics for staff meetings, and team building sessions which includes finding a location for the meeting, coordinating receipt of status reports, preparing necessary meeting documents, taking notes during meetings and providing follow-up.

• Coordinated written requests and provided verbal instruction for the installation of office computers as well as prepare new office spaces for incoming staff.

• Completed staff travel claims, attached all relevant documents, and submitted it to Finance.

• Printed, photocopied, and assembled documents, collated documents, create tabs and reports and created binders for projects and training materials.

• Maintained office supply stock, order office supplies, obtained approval for expenditures, verified, and reconciled packing slips against invoices and statements.

• Coordinated pick up, delivery, and sorting of incoming and outgoing mail for the section.

• Provided administrative assistance to co-workers as required.

Mobile Phlebotomist (Venipuncture) 2003-2007

Gamma Dynacare Laboratory 1987-1998

Hawkesbury, ON

• Answered the telephone, and recorded and relayed messages

• Scheduled appointments, and took care of completing paperwork (blood test requisition, and home care services documents)

• Liaised with doctors on behalf of patients

• Travelled to patients at home, at nursing homes and senior citizen homes (to give blood tests and cardiograms)

• Use an automated records management system to track patient’s records.

• Arranged for messenger services to send specimens to the lab.

Administrative Clerk 2003

(Operating Room & 3rd Floor Surgery)

Montfort Hospital

Ottawa, ON

• Answered the telephone, recorded and relayed calls and messages

• Received patients for operations and tests

• Created files and opened charts (for new patients) and closed them when patient discharged

• Provided information to patients regarding tests, and

• Created a list of patient’s names for the following days surgery

• Maintained and managed the inventory and procurement of office supplies

• Advised nurses of changes to their patients’ files or for scheduling purposes

• Followed up with kitchen staff regarding patients food and/or dietary requirements

• Advised doctors for consultation with a specific patient.

• Made appointment with the doctor’s office for follow up.

References available upon request.

Contact this candidate