Case Manager

RUTH PERRY

*** ********* ******, ****** ******, New York 10306 718-***-**** (H) 646-***-**** (C) ************@*****.***

SUMMARY OF QUALIFICATIONS:

Eight years demonstrated experience in providing administrative support service in public relations and community outreach.

Seven successful years experience as a supervisor and trainer in the areas of strategic planning, case management and budget management in costs contingencies and profit.

Understanding of how to implement innovative service and mandates with city, state, government, and nonprofit organizations regarding Medicaid, Medicare, Social Security, AFDC and food stamp benefits.

Interpersonal communication, budget management, effective decision making, multitasking skills, teamwork and leadership abilities.

Proficiency in Microsoft software Connections and Awards data systems.

EDUCATION:

Metropolitan College of New York New York, New York

Masters Degree of Public Affairs and Administration 9/2011

Bachelors Degree of Professional Studies in Human Services 5/2006

PROFESSIONAL EXPERIENCE:

T.I.P.S.E Staten Island, New York 12/2010-Present

Early Intervention Service Coordinator

Developing the entire IFSP with the parent and other members of the team.

Works closely with the parent and members of the team that completes the evaluation to make the eligibility determination.

Identify community individuals, agencies, and services that are resources that assist the individual.

Act as a primary resource to educate and empower the family to advocate for their child.

Transition upon exiting the program, ensures continuity of care between the child and family.

Conduct monthly home visits, initial intakes, document referrals and follow-up items.

Volunteers of America Staten Island, New York 9/2010- 8/2011

Internship Program Manager

Constructed the Request for Funds Proposal to implement training program.

Developed and implemented Family Education and Training program.

Trained staff, facilitated training and developed training curriculum.

Managed and operated program through a start up budget.

Generated new program for the provider and added revenue through program implementation.

Volunteers of America Staten Island, New York 4/2007- 9/2010

Medicaid Service Coordination Supervisor

Provide direct supervision to service coordinators.

Oversee the daily operations of the department.

Ensured program contract and funds were allocated appropriately.

Reviewed state forms and plans for accuracy.

Serve as liaison to all outside provider agencies and families of the program.

Organize, facilitate and arrange trainings in accordance with the OPWDD regulations.

Promoted growth and revenue for the service coordination program.

Ensured adults and children with developmental and mental disabilities quality service.

Maintained and ensured program compliance.

Coordinated and chaired Incident Review/Human Rights Committees.

Act as quality assurance and program compliance officer.

A.H.R.C Staten Island, New York 1/2006- 5/2007 Assistant Residence Manager

Assisted in daily operations of the residence.

Maintained scheduling and staff training.

Weekly medication checks in accordance with agency policy to ensure accuracy.

Maintained dietary needs, scheduled medical appointments and follow-up.

Arranged recreation and community inclusion activities.

Maintained consumer and household funds in accordance with OPWDD regulations.

Prepared monthly data reports, Residential Habilitation and behavior plans.

Completed payroll, weekly schedules, staff and family meetings.

Tracking consumer incidents.

Promoting quality of life while maintaining quality assurance.

LIFESPIRE Staten Island, New York 3/2005- 4/2006

Medicaid Service Coordinator

Maintained consumer rights and regulations within the program.

Providing and advocating for individuals with developmental disabilities and mental illness.

Monitored monthly billing, review plans, schedules and planning meetings.

Conducted monthly home-visits and Individual Support Planning meetings.

HEALTHY FAMILIES/ New York Foundling Staten Island, New York 9/2001-11/2004

Family Support Worker/ Data Entry Specialist

Home visitation for families with children from birth to five years old.

Provided each case with strength based services and support planning.

Served as an advocated for families involved in the program.

Referrals and assessments milestone curriculum and crisis prevention were provided.

Served as data entry specialist and collected all aspects of data for the state of NY.

Ensured and maintained accuracy for all forms being submitted.

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