JAMES J. KYLES

*** ******** ***** ** ****, WI *4115 920-***-**** CELL 920-***-****| s1sf13@r.postjobfree.com

Experienced professional with years of effective management and business development experience. Offers an extensive project management, sales, marketing development, customer service and product development background, successfully exceeding expectations, ensuring quality to promote increased profits and client satisfaction. Skilled in leading key projects, is accredited with a successful business start-up and several publications. Areas of expertise include:

Project Management Development Implementation Market Analysis

Business Process Analysis Contract Negotiations Risk Management Strategic Planning

Sales / Marketing Customer Service Employee Relations Integration Services

CORPORATE CONTRIBUTIONS

* Co-founded BaySys Technologies, designed the product line, provided project management, version management, contract negotiations, proposal preparation, configuration management, conducting presentations to industry professionals, creating training materials, needs assessments, requirements studies, administering market analysis, sales activities.

* Experienced manager leading the implementation of integration plans for key accounts reducing costs through business process reengineering and enhancing return on investment while verifying regulatory compliance. Skilled in project methodologies, OOD and developing use cases and process flow diagrams.

* Headed business and technical initiatives for municipal organizations inclusive of cities of Chicago, Denver, Dallas, Austin, Key West, Saint Paul, Savannah, Ann Arbor, and Philadelphia. Also headed projects for private organizations such as Equitable Resources, Detroit Edison - Michcon, and Severn Trent - Birmingham, UK.

PROFESSIONAL PROFILE

OMNI RESOURCES: Project Manager 2009 - Present

Contracted to provide project management, business analysis, planning and execution tracking for various phases of operations systems development / implementation of new systems interfacing with legacy systems, legacy retirement, cross functional communication and customer on-boarding covering billing, invoicing, locations, HR, GIS, analytics.

Provide reports and analysis regarding project progress. Developed automated analysis tools to expedite data gathering and interpretation for daily reporting activities. Project manager oversight in build, testing and conversion phases. Responsible for communicating and updating risks and issues as well as moderating development team meetings.

Clarity, Open Workbench, Siebel, EBS, OTM, Oracle, DB2, SQL, XML, VBA, Excel, Sharepoint

PRAXILIENT INC.: Project Scheduler 2008 - 2009

Contracted to work with Program Director and work stream leaders to provide project scheduling to identify variances, disconnects and risk for several multi-national manufacturing projects. Developed and improved PMO process methodologies. Developed process reporting methodologies to provide accurate project status and to insure that cross functional dependencies were communicated.

OMNI RESOURCES: Project Manager 2008

Contracted to provide project management, business analysis, test case development and project planning for backend web application development for several Disney projects, and other high profile clients. Develop charter, SOW, NIBT and project plan for several Disney projects. Project manager for Johnson Controls PeopleSoft implementation, IT support to operations initiative and asset management retention, and disposition projects. Manage resources, budgets, test plan, project plan, request – response scenarios. Planned for integration tests and value added post implementation activities.

INFINITY TECHNOLOGY INC: Business Development Specialist/Project Manager 2007

Account management and sales. Provide project consulting, business process analysis, and project management. Responsible for relationship management and staff recruiting. Actively manage client portfolio and plan for projects with corporate partners for project consulting, staffing, and services.

BINARY VISIONS INC.: Project Manager 2006–2007

Provide project management for infrastructure and application development implementation for Fortune 1000 company encompassing integration of JDE wireless transactions across 23 sites in the U.S. utilizing AS400, Virtual Servers, VLAN, NLB, campus pole construction, electrical contractors, and wireless access points. SOX compliance and ITIL methodology utilized for projects and planning. Managed vendor relations and IT staff. Developed program structure processes for post implementation activities. Served as project manager for development of program structure and training development. Developed post implementation procedures and evaluated the implementation of PSA and CRM systems. Project manager for Order to Cash configuration and application integrating SalesLogix, JDE, and Cincom utilizing SQL. Participated in CRM implementation as project team member.

GREAT LAKES INTERNATIONAL: Director – Corporate Relations / Tech Services 2005–2006

Provide corporate relationship management, business analysis, recruiting, employee relations management, strategic planning, marketing coordination, contract negotiations, compliance resolution, and lead project initiatives. Actively manage client portfolio implementing CRM and working with corporate partners throughout the U.S. for non-domestic project consulting, staffing, and services.

TEKSYSTEMS: Consultant / Project Manager 2004

Provide project management, conducts needs assessments, requirement studies, business process reengineering, and technical consulting. Utilized the Rational Unified Process (RUP) and DMAIC quality process while leading projects.

KEMA CONSULTING INC.: Senior Consultant 2000–2003

Conducted needs assessments and feasibility studies, determining business and system requirements and optimal strategies for implementation. Project management, data design, application development, administer employee recruiting, marketing and sales activities, development training, proposal writing, and business process reengineering for private and municipal projects using the Rational Unified Process and Object Oriented Design. Provide application specifications and implementation leadership.

BAYSYS TECHNOLOGIES INC.: Vice President of Development / Founding partner 1993–2000

Design the company’s entire product line, leading and managing development and project staff to deliver quality products and services. Perform contract negotiations, proposal preparation, and market analysis, heading sales and marketing initiatives and employee relations. Administered project management, budgets, quality assurance and implemented development standards. Head research, product enhancements, vendor relations and release schedules. Utilized ITIL framework, RUP and DMAIC processes. Lead Customer service initiatives and consulted clients on system integrations, database design and migrations. Recruit college and industry professionals. Assist with benefit package design and implementation.

WPS DEVELOPMENT: Product Manager 1987–1993

Managed the production and continuous functional evolution of geographic information system application software, managing personnel, software products, services, and system designs.

ACADEMICS & AFFILIATIONS

TRINITY COLLEGE: Bachelor of Science, Computer & Information Science

UNIVERSITY OF NOTRE DAME: Graduate, Executive Management Program

UNIVERSITY OF WISCONSIN - GREEN BAY: Certificate, Project Management

UNIVERSITY OF WISCONSIN - MADISON: Certificate, Spatial Data Design

Business Courses – St. Norbert College, University of Maryland, Dale Carnegie Sales Training Course

PMI

Advisory Board: Industry Trends & Analysis Group Resources, Aurora Colorado

Member: Business Information & Technology Association

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