Customer Service Data Entry
Resume:
Maria Delia Mendez
El Paso, TX 79925
**********@*****.***
Education
Edison Hope Christian Academy–El Paso, Texas -May 27, 2004
Emerald CNA – El Paso, Texas – June, 2011
Anamarc Phlebotomy Tech. – El Paso, Texas –June, 2007
Objective
To obtain a position that allows me to expanding my professional horizons by seeking new challenges. Utilize my customer service experience and training, using strong people skills in an opportunity for advancement
Work History
Jan 2002 – May 2011 Mendez & Mendez Tax Service: Tax Prepare (Seasonal)
Responsible for preparing tax returns for customers, greet customers and provide them with the proper paperwork needed for the their tax returns, answered phones, filing, and assisted customers with IRS information
Oct 2011 – Present Kindred Health Care: Phlebotomist/CNA
Taking vital signs ,Help with some medical procedures ,Assist patients entering or leaving their beds ,Assist patients walking Tidy patient's rooms Answer call lights Make beds ,Monitoring patients and reporting changes Collecting samples for testing Provide patient hygiene Feeding patients
May 2010 – May 2011 Las Palmas Medical Center: Phlebotomist
Focused entirely on the collection of blood, tissue, and fluid samples, responsible for performing venipuncture on patients, for collection of minute quantities of blood, and perform finger stick tests.
March 2009 – Sept. 2009 Physicians Hospital (PRN): Phlebotomist Clerk
Received patients and answered phone calls. Instructs patients in collection of specimens. Collects capillary and venous human blood specimens. Processes and prepares clinical laboratory specimens. Performs computer data entry of tests and generates billing statements
Skills
Typing 35 wpm, telecommunication, switch board, data entry, e-mail software, drawing software, internet browser , cash register
I am organized, responsible and an excellent listener
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