Shelley L. Ehrig

**** **** ****** ~Urbandale, Iowa 50322

Home Phone 515-***-****

Cell Phone 515-***-****

QUALIFICATIONS

I have several years experience in the Insurance Industry, including working with multi-state jurisdictions. This experience has sharpened my ability to pay close attention to detail. I have extremely good organizational skills with the ability to quickly set priorities. These skills enable me to be highly organized, thereby, leading to large quantities of work produced each day. My ability to remain flexible in a changing environment allows me to acquire new skills with ease. My flexible, open mind, not only allows me to increase my skill level, but enables me to be a valuable team member.

WORK HISTORY

2006-2010 Work Comp Analyst, AMTrust North America, W. Des Moines, Iowa (office closed) Investigate Workers' Compensation claims for compensability

Manage disposition of claims through daily diary

Coordinate rehabilitation

Negotiate settlements

Interact with plaintiff & defense attorneys

Secure recorded statements

Monitor reserves

Prepare claims reports for Senior Management

2005-2006 Work Comp Supervisor, Grinnell Mutual, Grinnell, Iowa

Oversee work of staff as well as vendors

Assign new losses to the appropriate staff

Audit files

Supervise claims through daily diary

Train new staff

Monitor reserves

Approve settlements/reserves exceeding staff authority

Conduct performance reviews for staff

Conduct monthly meetings with staff

2005-2005 Work Comp Adjuster, Cambridge Integrated Services, Des Moines, Iowa

(office closed) Manage disposition of claims through daily diary

Negotiate settlements

Interact with plaintiff & defense attorneys

Attend mediations & hearings

Monitor Reserves

Conduct claims reviews with Insured’s

Prepare claims reports for Home Office

2003-2004 Work Comp Supervisor, General Casualty, Des Moines, Iowa

(position eliminated) Oversee work of staff as well as vendors

Assign new losses to the appropriate staff

Audit files

Conduct monthly meetings with staff

Supervise claims through daily diary

Monitor reserves

Approve settlements/reserves exceeding staff authority

Conduct performance reviews for staff

2000-2003 Work Comp Adjuster, Continental Western, Des Moines, Iowa

Investigate Workers’ Compensation claims for compensability

Manage disposition of claims through daily diary

Coordinate rehabilitation

Negotiate settlements

Interact with plaintiff and defense attorneys

Secure recorded statements

Monitor reserves

1995-2000 Work Comp Adjuster, Liberty Mutual Group, Des Moines, Iowa

(office closed) Investigate Workers’ Compensation claims for compensability

Manage disposition of claims through daily diary

Coordinate rehabilitation

Negotiate settlements

Interact with plaintiff and defense attorneys

Secure recorded statements

Attend hearings/mediations

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