Arpita Modi

rvmrnq@r.postjobfree.com: +1-917-***-****

Senior QA Lead- 7+ years experience

PROFILE

•Highly accomplished senior IT professional with more than 6 years of experience in Software Testing in leading large scale software development projects from initiation to implementation in the areas of Finance/Insurance, US based Commercial Lending; PC Security, Website Localization and E-Commerce for Web and Desktop based applications in onsite/ offshore model.

•Extensive experience in Requirement/System Analysis, Testing and Document Management of IT Systems for Client/Server and Web based applications.

•Well versed in SDLC (Waterfall, V, Agile).

•Specializes in business analysis and testing activities through-out project life cycle; from Requirement Planning & Management till UAT.

•Experience in writing Test Plans, Test Cases.

•Extensive experience in Black Box Software Testing - Functional, Integration, System, Regression, User Acceptance, System, Positive and Negative Testing

•Experience in testing front and back end applications including Extraction Transformation and Loading (ETL) in Data Warehousing and Transactional Environments.

•Well versed in conducting Functional Research & Analysis; Preparation of workflow diagrams, Use Cases, Traceability Matrix and Project related artifacts.

•Experience in leading the team and preparing Testing Deliverables (like: Test Plans, Test Strategies, Test Cases, Bug Reports).

•Experience in test management, defect tracking, and reporting using automated tools like JIRA, QC and QTP.

•Efficient in preparing QA Plans, Reports and Metrics

•Experience in managing onshore and offshore teams, mentoring resources.

CERTIFICATION & TRAINING

ISTQB Certified

ACHIEVEMENTS

Awarded as Best Analyst in SSP in July 2007.

Awarded for Outstanding Performance and contribution to Consumer Infrastructure division of McAfee.

Received the Certificate of Appreciation for the efforts made in Falcon Project in McAfee.

Awarded at EMATS and UNESCO competitions.

TECHNICAL SKILLS

Platforms: Windows, UNIX

Requirement Management: Quality Centre, JIRA

Test Management: Test Link, Quality Centre

Defect Management: Bugzilla, Clear quest, Project Neighborhood, MKS

Testing: Regression, System and UAT

Databases: SQL Server

Tools & Utilities: MS Office, MS Project, Visio, Accurev, SVN, VSS, Reports

WORK HISTORY

Worked as Senior QA Lead in Fiserv from Oct 2010 – April2011

Worked as Functional and Senior Test Analyst at Software Solution Partners (SSP) from Feb 2008 – Dec 2009

Worked as QA Engineer at McAfee from April 2006 – Feb 2008

Worked as Business Analyst and QA Engineer at Data Infosys from October 2004 – March 2006

Worked as Business Analyst and QA Engineer at Mody University from June 2004 - September 2004

EDUCATION

Bachelor Degree in Engineering from University of Rajasthan, India – 2005.

CAREER EXPERIENCE

Project Name: Commercial Lending

Client: Fiserv, King of Persia (US) and Noida (India) Oct 2010 – April 2011

Role: Senior QA Lead

Commercial lending is related to Loan applications processing for business purpose loans. Customer applies for Loan Applications, updating his personnel information, tracking loan movement, inquiring for loan related activities like Loan amount, duration, scheduling, collection etc. The various types of loans include Basic Loan, SBA loans, and Participation loan. This module is integrated with Teller navigator (which manages the transactions, controls the advances and payments of the loans through various payment methods; managing the delinquent loans); General ledger postings, database mapping, reconciliation, creation and extraction of reports.

Responsibilities:

o Coordinating with business team for capturing and analyzing requirements, Identifying improvements and enhancements to improve product usability.

o Use case Documentation & management throughout the project life cycle.

o Preparing and executing business related use cases.

o Prioritizing features and open bugs with client and development teams.

o Reviewing project related artifacts and deliverables from the team.

o Preparing and managing the QA Management documents – Test Plan, QA Schedule, Release Plan and Test Strategy Documents.

o Managing QA Team (onshore and offshore) for Manual, Functional, Black Box, Regression and Ad Hoc Testing.

o Preparing Release plans with Product Management group.

o Preparing Status Reports, Defect Reports, Analysis Documents for account and project level meetings.

o Test Environment Creation; Build and database deployment

Project Name: Sirius For Insurance

Client: Software Solution Partners (SSP) Nov2008 – Dec 2009

Role: Test Lead

‘Sirius For Insurance’ is a Microsoft based front & back office solution for multi-line, multi-national general insurance underwriters. It is built around a work manager that tracks key business functions of insurance - Policy and reinsurance; claims processing functions; data-capture, rating, processing rules & document production.

Responsibilities:

o Coordinating with business team for capturing and analyzing new requirements, Identifying improvements and enhancements to improve product usability.

o Requirement Documentation & management throughout the project life cycle.

o Prioritizing features and open bugs with client and development teams.

o Helping Development and QA teams in understanding requirements

o Preparing & defining business workflows.

o Leading a team of 3 QA’s for Manual, Functional, Black Box, Regression and Ad Hoc Testing.

o Preparation of work and testing status reports; and the KPI report of the team

o Reviewing project related artifacts and deliverables from the team.

o Test Environment Creation; Build and database deployment

Project Name: Sirius For Broking

Client: Software Solution Partners (SSP) Feb 2008 – Oct 2008

Role: Sr. Functional and Test Analyst

‘Sirius for Broking’ is designed for Broking firms to manage Claims, Risk, Policy, Client and other Tasks involved in Broking. The product can be customized to suit the unique & specific needs of the business and end users for - Schemes management, Microsoft Office, Email solutions, Risks and Client data models.

Responsibilities:

o Coordinating with business team and product owners for capturing and analyzing requirements; scope definition, wireframe reviews and requirement prioritization.

o Requirement Documentation & management and preparation of functional specifications.

o Preparation & defining business workflows.

o Preparing and executing business related use cases.

o Testing live issues with client database.

o Team Co-ordination and compile status report of the Team

o Preparation of Test Plan, Test Scenarios & Test Cases using Functional Specs

o Defect Management and Test Script Review

o Prioritizing Features and Open Bugs with client and development teams.

o Test Environment Creation; Build and database deployment

o Product Training to new members in the Team

Project Name: Multi-Licensing Utility

Client: McAfee Sep 2007 – Feb 2008

Role: Business and Test Analyst

This utility updates McAfee internal tools & processes (customer support, sales & marketing, reporting, finance) to support the multi-licensing model for their products. There is implementation of hard licensing enforcement and multi-licensing through which users are able to purchase, provision, and administer multiple licenses.

Responsibilities:

o Identification, Research and Feasibility analysis of functional requirements

o Defining and preparing Data Flow diagrams

o Discussing new requirements with development team during the designing

o Preparation and Execution of Test Cases

o Tested various payment gateways PayPal, ELV

o Logging and tracking defects in Bugzilla

o Manual, Functional, Black Box, Regression and Ad Hoc Testing

Project Name: Ebiz System Price Wizard Tool

Client: McAfee Apr 2007 – Aug 2008

Role: QA Analyst

McAfee’s Ebiz system serves as an information brochure for McAfee products. It provides multi-language, multi-currency, multi-partner, multi-vendor product, and price management information for the consumer site. It drives the various businesses logic on Websites and other processes like auto renewing subscription.

Responsibilities:

o Requirement Research and Analysis.

o Feasibility analysis of end-user’s functional requirements.

o Developing data and price as per the business scenarios/use cases.

o Understanding change requests and production issues.

o Setting up the test environment - Build & Database deployment.

o Writing and executing scenario based test cases. Tool testing, functional testing, backend testing and end to end testing

o Bug logging and tracking.

Project Name: Global Baseline Redesign

Client: McAfee Nov 2006 – Mar 2007

Role: Test Analyst

This project rollout new design (U.S Opto base) to all locales. I worked on the testing of content management and content plan with validation of functionalities at the backend.

Responsibilities:

o Development of the functional specifications.

o Worked with seniors in designing the testing strategy and approach.

o Testing on different localized sites like US, UK, AU etc.

o Writing & executed test cases

o Testing websites for different Operating Systems and different browsers.

o Logging and tracking defects in Bugzilla

Project Name: Falcon Beta

Client: McAfee Apr’ 2006 – Oct’ 2006

Role: Test Analyst

It is an integrated suit of all McAfee Products which allow the user to select the software he requires and will be charged accordingly and is in competition with Microsoft Onecare and Norton’s Genysis.

Responsibilities:

o Requirement capturing and enhancement

o Use Case Development and Execution

o Preparation and Execution of Test Cases

o Logging and following defects in the Clear Quest

o Testing on different localized sites like US, UK, AU etc.

o Testing websites for different Operating Systems and different browsers

Project Name: All ADM Projects

Client: Data Infosys Oct 2004 –Mar 2006

Role: QA Engineer

Data Infosys is a product development and an internet service provider organization which primarily deals with Application Development and Broad Band Management Systems. I worked here for various projects and was involved from ideation and requirement capturing phase till UAT.

Responsibilities:

o Requirement capturing and enhancement

o Project related documentation – User and Business Flow Diagrams, High and Low Level Design, SRS etc.

o Software Testing – Manual - Writing & Executing test cases and UAT.

o Defect Tracking – Logging and tracking bugs till their closure.

Project Name: Website Development (www.mitsuniversity.ac.in)

Client: Mody University Jun 2004 – Sep 2004

Role: QA Engineer

Mody University wants to launch a website which is useful for Professors, Teachers, Admin Staff, Students and Information seekers. I worked in this project from requirement ideation till UAT.

Responsibilities:

o Requirement Capturing from various stakeholders.

o Research and Analysis of functionalities.

o Manual Ad-hoc Testing and Defect Reporting.

o Content Plans, Navigation Structure and UAT

IMMIGRATION STATUS

L-2 with US Work Authorization(EAD)to work with any employer

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